MBTA Customer Service Number

The MBTA customer service number is your connection to an extensive public transportation network with a history dating back over 200 years.  If you live in anywhere in Massachusetts, the odds are good that you rely on MBTA or one of its services to make your commute.  If you’re moving to the area be sure to make a connection with this company to guarantee you get all the support you need getting around your daily commute.

MBTA Customer Service Number

Do you need to check up on your CharlieCard?  Wondering whether you qualify for a reduced fare pass?  Need to recharge your transport card or find out what route you need to take to get to your destination?  Pick up the phone and call the MBTA customer service team.  They help thousands of customers reach their destinations every year.

Customer Service Number: 1-800-392-6100

MBTA Mailing Address

Boston has played an important role in much of the history of the United States, especially in the early days of colonization and the American Revolution.

Mailing Address:

MBTA
240 Southampton Street
Boston, MA 02118

MBTA Email Address

If you fill out the form at the top of the page provided below, you’ll get contacted back if you click the “I’d like a response from the Customer Support team” checkbox.

Email Address: https://www.mbta.com/customer-support

MBTA Customer Support Website

Want to know if your vehicle qualifies to use the MBTA Ferry?  Are you looking for information about MBTA and accessibility for those traveling with special needs?  Maybe you’re a bicyclist whose wondering what accommodations MBTA has for your two-wheeled conveyance.  The customer support site has information on this and other concerns, including reduced fares, their CharlieCard, and Pass Programs.

Customer Support Site: https://www.mbta.com/customer-support

MBTA Blog

Do you need to know when train and bus routes are being switched off for maintenance?  Want to know if your ferry is still making the transit route during extreme weather?  Maybe you want to see how the schedules are going to change in the coming year.  The MBTA Blog contains comprehensive information like this related to all aspects of MBTA’s service.

Blog: https://www.mbta.com/news

MBTA Mobile App

Don’t waste time searching around the website for information about your route. Instead, you can check into this convenient mobile app and get notifications about everything related to your trip.  From buying monthly tickets to knowing when your ride is going to be delayed, the MBTA Mobile App is your solution.

iOS: https://itunes.apple.com/us/app/transit-bus-subway-times/id498151501?mt=8

Android: https://play.google.com/store/apps/details?id=com.thetransitapp.droid&hl=en

MBTA Social Media

Want to get regular notifications when various routes are being delayed due to weather or other issues?  Is the MBTA a regular part of your commute and you need to know when new routes are added or when there are changes to your daily schedule?  Sign up with the MBTA social media channels to get information about your mass transit solution.

Twitter: https://twitter.com/MBTA

Facebook: https://www.facebook.com/OfficialMBTACommuterRail/?ref=br_rs

Instagram: https://www.instagram.com/mbtapics/

YouTube: https://www.youtube.com/user/mbtagm/

About MBTA

The Massachusetts Bay Transportation Authority was established over two centuries ago during the golden age of rail.  One of the nation’s oldest railroads started as a stagecoach in 1793, and eventually evolved into a horse-drawn rail line in 1856.  In short order, 20 more lines were created in and around the Boston area. Finally, these lines were consolidated to help regulate fares and reduce the amount of competition that was occurring at the time.  Throughout its history it would evolve to include streetcars and buses, increasing and continuing to serve Massachusetts transportation needs.  Today the organization operates 1,193 miles of tracks and rail, as well as bus routes.

Customer Service Number: 1-800-392-6100

Physical Location: MBTA 240 Southampton Street, Boston, MA 02118

Hours of Operation: M-F 6:30am-8pm, Sat 8am-4pm

Company URL: https://www.mbta.com

Contact Points: phone, website, app, social media, blog

Services Supported: Mass Transit

MBTA Headquarters Location Map