Megabus Customer Service Number

Megabus is a transportation company, largely used in the tourism industry; the company’s customer service phone number, as well as lots of other information, can be found by engaging with the Megabus website. Often, Megabus is referred to as Megabus.com. In the United States of America, Megabus operates on a point-to-point system of routes which lead travelers and customers between distant cities all over North America. People use the customer service element of Megabus’ online resources to inquire about the various Megabus ticket programs, ask about what they are allowed to bring on the bus, find lost items, reserve seats, exchange reservations for tickets including different places and times, making and cancelling reservations, getting refunds, and more.

Megabus offers customers an affordable ticket on their luxury double-decker buses, which include panoramic windows, Wi-Fi, and an abundance of power outlets. Travelling with Megabus is safe, comfortable, and cost-effective.

Megabus customers can contact a Megabus representative to answer their question by calling over the phone, sending an email or a letter, or by sending the company a Tweet. The Megabus FAQ section directs customers to the phone number which they need to change reservations. The site also provides pricing and timing information for all of the Megabus routes around the continent.

Megabus Phone Numbers

The Megabus website does not provide an especially clear or easy way of accessing the phone numbers for their various departments. However, searching through the FAQ section eventually leads the customer to one phone number, with no information or details regarding hours of operation. Instead, the site suggests that customers try the contacting them through Twitter, searching through FAQs, provides a link to information about the “Megabus onboard experience,” sends customers to the “service advisories” or “terms and conditions” page.

For Megabus customer service inquiries, call 877-462-6342.

Megabus Mailing Address

Megabus lists one main office as their primary address. To further a customer service inquiry to Megabus by sending mail to them, address the letter to the following address:

349 First St.
Elizabeth, NJ 07206
Phone: 877-462-6342

Megabus Customer Service Website

Megabus’s customer service website (https://us.megabus.com/help/) is formatted as a “frequently asked questions” page, offering little else in terms of customer service, such as organized contact information. Though browsing through the page can lead customers to some of the answers they desire, this format certainly leaves something to be desired. By clicking the “Still have questions?” tab, customers are given some contact information, such as the company’s Twitter handle, mailing address, and a phone number. There is also another tab which leads the customer to a page where they can leave contact information, personal information, and a space to leave a message for the company; by engaging with this element of the site, a customer gives Megabus the responsibility to respond to the inquiry.

Megabus Social Media Accounts

Megabus communicates with their customer base by using some several major social media platforms, promising announcements which will provide their social media followers with valuable information on sales, deals, and promotions.

For Facebook, visit https://www.facebook.com/megabus.com.officialpage/
For Twitter, visit https://twitter.com/megabus
For Instagram, visit https://www.instagram.com/megabus/

About Megabus

Megabus is a transportation company offering inter-city bus services for extremely low prices. Depending on the timing of a customer’s purchase, tickets often enter the market costing no more than a single dollar. Megabus is an international operation, with a specific company format which operates all over North America. Megabus tickets are easy to book with a phone call or through digital resources. The company’s comprehensive North American transportation network serves more than one hundred cities and campuses around the continent; Megabus is significant in scale, convenient for customers, and based on a cost-effective business model. The Megabus website provides information regarding all of the routes in the country.

Megabus Headquarters Location Map