Mercedes Benz Customer Service Number

Owning a Mercedes-Benz can be a life-changing experience, and if you want to keep regular maintenance, having the Mercedes Benz customer service number on your phone is necessary. Mercedes-Benz is committed to all of our customers in providing you with quality products, excellent service, and secure advice so that you can have the best car out on the road.

Mercedes Benz Customer Service Number

If you custom order isn’t what you expected, then call their customer service number. Their specialists will aid you in financial services, car refurbishments, and other needs to make your experience with your car last. Call this number, and Mercedes-Benz will work with you to fix whatever issues or questions you have about buying and driving one of the best cars out there.

Mercedes-Benz Customer Service Number: 1-800-367-6372

Mercedes Benz Mailing Address

Mercedes started in Germany, one of the most historical countries in Europe. If you’re interested in their company, you can use their mailing address and meet with an official representative. 

Mercedes-Benz Mailing Address:

Daimler AG Mercedes-Benz,
UntertÃrkheim Plant,
Mercedesstraße 137
Stuttgart, Germany 70327

Email Address

If you want to ask a question to a Mercedes-Benz expert, then you can use their email address. As one of the quickest ways to contact them, you’ll get the answers to your questions just as promptly as when you click send.

Mercedes-Benz Email Address: dialog@daimler.com 

Mercedes Benz Customer Support Website

With a notable car company comes distinguished service. That’s why their customer support website is made to give you the best help possible. Curious about what kind of gas to put in your car. Wondering how much maintenance your vehicle needs each year? Then, their FAQ page has answers to those questions and more. You can also find local dealers and other contact information through this page.

Mercedes-Benz Customer Support Site: https://mercedes-benz.custhelp.com/app/home/

Mercedes Benz Blog

If you’re a fan of Mercedes-Benz cars, then follow their official blog. Writers upload regularly, posting all the talk about Mercedes-Benz, ranging from new designs to driving reports. Their global presence brings a global audience that’s continuously excited and interested in the Mercedes-Benz brand, so check out their blog.

Mercedes-Benz Blog: http://mercedesblog.com/

Mercedes-Benz Mobile App

With the Mercedes app, you don’t have to have the keys to start the car. As a Mercedes Benz USA owner, you can lock it, start the engine, and send addresses to your navigation systems. With your phone, you have the power of your vehicle in your hands. So, download the app and give it a try. You might forget your keys every now and then.

Mercedes-Benz Mobile App: https://www.mbusa.com/mercedes/mobile/applications 

Mercedes Benz Social Media

Another way to express your love of the Mercedes-Benz brand is to follow them on their social media platforms. By following them on social media, you get the most current news and updates from one of the most luxurious cars in the vehicle industry.

• Twitter: https://twitter.com/MercedesBenz 

Why Would Someone Need to Contact Them?

Contacting Mercedes-Benz customer service can provide support and solutions for various needs:

Maintenance and Repairs

• Scheduling Service Appointments: Owners can contact customer service to schedule service for regular maintenance or repairs, ensuring their vehicle remains in optimal condition.
• Understanding Maintenance Requirements: Customer service can provide detailed personal information on the recommended maintenance schedule for different models, helping owners keep their vehicles running smoothly and maintaining their value.
• Addressing Recall Concerns: In the event of a recall, customer service plays a crucial role in legal notices and informing owners about the issue, the potential risks involved, and the steps to get the problem at an authorized service center.

Financial Services

• Inquiries about Loan Options and Lease Agreements: Mercedes Benz Financial Services offers various financing and leasing options. Customer service can assist with inquiries related to total price, actual vehicle price, insurance charges, inventory levels, and other financial products, helping customers choose the best plan according to their needs and budget.
• Auto-Pay Setups for Existing Financial Arrangements: For customers who already have financing or leasing agreements, customer service can help set up or manage auto pay options, ensuring timely payments and avoiding any extra charge as penalties.

Vehicle Customization and Purchase

• Assistance with Customizing and Ordering a New Vehicle: Mercedes-Benz offers a wide array of customization options for new vehicles. Customer service can guide customers through the process of customizing vehicle load and ordering a vehicle that meets their specific preferences, from exterior color to interior features and technology packages.
• Help to Navigate the Inventory: For those looking to purchase a vehicle from the existing inventory, customer service can assist in selecting the right model with the desired features, ensuring a match with the customer’s requirements and lifestyle.

Owners Support

• Guidance on Understanding Vehicle Features: New Mercedes Benz owners might have questions about the base price, their vehicle’s features, and technology. Customer service can provide explanations and guidance on how to use various features, enhancing the driving experience.
• Accessing the Owners Manual: For detailed information about the vehicle, customer service can assist in accessing the digital or physical owners manual.
• Utilizing Roadside Assistance: In case of an emergency or breakdown, owners can contact customer service for roadside assistance, ensuring prompt help is on the way.

General Inquiries

• Questions about Special Offers: Mercedes-Benz often has special offers for new purchases, leases, or services. Customer service can provide the latest information on these promotions.
• Driving Range and Optional Equipment Inquiries: For electric and hybrid models, customers may have questions about driving range, charging options, or optional equipment to enhance vehicle performance or convenience.
• Estimated Taxes or Fees for Purchasing a Vehicle: When you compare vehicles, you need to view inventory and understand the total cost of purchasing a vehicle, including taxes and fees, is crucial. Customer service can provide estimates to help customers budget for their new purchases.

What Kind of Questions/Services/Problems Can the Customer Service Options Help With?

Mercedes-Benz customer service is equipped to handle a wide range of queries and issues, such as:

• Providing detailed recall information and coordinating necessary services.
• Offering comprehensive details on vehicle features, driving style recommendations, and optimal maintenance practices.
• Assisting with financing inquiries, including breakdown costs like destination charges, documentary service fees, and total purchase price.
• Comparing different vehicle models and explaining the benefits of optional equipment and accessories.
• Guiding through the process of scheduling services or understanding the details within the owner’s manual.

About Mercedes Benz

In 1926, Karl Benz founded Mercedes-Benz and named the car brand after his daughter, Mercedes. With 93 locations around the world and with corporate headquarters in Germany, their global presences continue to grow. Mercedes-Benz is a company that provides safe and reliable cars that people can trust. With their vehicles manufactured in over 17 countries, they’re able to distribute their cars to every continent. As they continue researching new opportunities for car development, Mercedes-Benz will make sure that they keep providing dependable vehicles for the future. 

Mercedes Benz Headquarters Location Map