MetaBank Customer Service Number

The MetaBank customer service number is there for any banking questions that MetaBank (now Pathward) customers may have. Since its founding in 1954, MetaBank has proven itself to be so trustworthy and capable that it was chosen by the U.S. government to issue every citizen an economic impact payment during COVID-19. If you’ve banked with them, you’ve likely experienced their excellence for yourself. 

However, what should you do when you need customer support? Luckily, MetaBank provides several avenues for contact to make things easy for you. As you review them, remember that the bank changed its name to Pathward in 2022, so you don’t get confused.

MetaBank Customer Service Number

Do you need a new debit card or a replacement card? Do you need help with configuring direct deposit with your employer? Would you like assistance making a deposit, withdrawing money, or paying bills straight from your account? Do you have questions about credit card fees or need to dispute unauthorized transactions?

No matter your banking questions, the MetaBank customer service team has the answers. Just pick up the phone and call the number below.

MetaBank Customer Service Number: 1-866-550-6382

MetaBank Mailing Address

Issues about investor relations or legal disputes are often addressed through mail correspondence. If that’s how you would prefer to handle the problem for which you need assistance, send your documents to the company’s corporate office at the following address.

MetaBank Mailing Address:

Pathward
5501 South Broadband Lane,
Sioux Falls, SD57108

MetaBank Email/Contact Form

MetaBank offers a general customer service email address for those who like written communication. It’s primarily used to deal with card and account issues, including your economic impact payment card if you still have it. However, a customer service representative will gladly assist with any inquiry you send, even if all they can do is direct you toward the appropriate party. Feel free to ask them about anything involving your card or account, whether it’s checking your balance, reporting a suspicious transaction, questioning additional transaction fees, etc. The department could also help apply fraud prevention restrictions to your account if you’re concerned about identity theft.

Avoid sending sensitive or personal information, such as your full social security number, as email inboxes are not always secure.

MetaBank Email Address: CustomerService@pathward.com

 MetaBank Customer Support Website

The contact page on the MetaBank website gives lots of information for handling issues involving cards, accounts, credit lines, and personal and business banking. If you need to follow up with a customer service representative about purchases you’ve made, funding for your prepaid card, making cash withdrawals, submitting a loan payment, filing your taxes correctly, or similar issues, use this page to find out how to reach the right department.

MetaBank Contact Page: https://www.pathward.com/contact-us/ 

MetaBank Social Media

The company has been less active on social media since giving up the MetaBank trademarks to become Pathward. However, they still maintain a LinkedIn profile. They post regularly about their efforts to grow, support communities, partner with other companies, and advocate for financial education and security. You may also get valuable financial book recommendations, credit score improvements, job openings, and company developments. The account is worth following for the treasure trove of information alone, but you might also get to converse with a customer service representative through instant messaging if you need it.

• MetaBank LinkedIn: https://www.linkedin.com/company/pathward/ 

Another option is to check out MetaData’s newsroom. It highlights the company’s triumphs and community projects, in addition to commenting on industry news and how you could be affected by breaking developments in finance.

MetaBank Newsroom: https://www.pathward.com/news/

MetaBank Mobile App

Would you like to interact with MetaBank on your phone without making a call? That’s where the mobile app shines. Whenever you want to manage your money or account on the go, just pull up the app. First, however, go to the app store to download it for your preferred system.

Google Play: https://play.google.com/store/apps/details?id=com.metabank.mobile&hl=en_US&gl=US 

Apple: https://apps.apple.com/us/app/pathward-mobile-banking/id821785056 

About MetaBank

MetaBank is a member FDIC bank headquartered in Sioux Falls, South Dakota. Founded in 1954, the bank works with individuals and businesses, offering services covering checking accounts, savings, loans, debit and credit cards, prepaid cards, and retirement planning. In 2022, it rebranded itself as Pathward after selling the Meta trademarks to Facebook.

MetaBank has received several awards and honors, such as:

• Named fifth in the nation among top-performing, mid-size banks by the American Banking Association Journal in 2012
• Named to the Top 200 Community Banks and Thrifts in 2013 and 2014
• Named one of the top-performing banks with assets in the billions by American Banker Magazine in 2015
• Named #1 bank in terms of growth out of 7,000 banks nationwide by Bank Director Magazine in 2016

MetaBank Headquarters Location Map