|Address||129 South Kentucky Avenue Suite 100, Lakeland, FL 33801|
|Calling Hours||7 AM - 8 PM Monday - Saturday|
If you bank at MidFlorida Bank and you have questions or comments regarding your account, then it is important to know about the MidFlorida customer service number. The representatives are eager to help answer any questions you may have about debit or credit cards, mortgages, loans or more. The company offers multiple customer service phone numbers, email addresses, and mailing addresses for you to use to get quick and efficient answers. If you want to learn more about MidFlorida and the customer service options, then check out the rest of the article below!
MidFlorida Customer Service Number
If you would like to contact the customer service team at MidFlorida you can contact the help desk by phone Monday-Saturday, 7 a.m.-8 p.m. at the following phone numbers: (863) 688-3733 or Toll-free (866) 913-3733. You can also contact the help desk if you would like a specific department’s fax number.
For lost or stolen debit cards you can call (866) 913-3733 during business hours, or (800) 528-2273 after hours.
For lost or stolen credit cards, call (877) 602-9023.
The Direct Touch Banking, MidFlorida’s phone banking system, allows account access 24 hours a day, seven days a week. To access this convenient service, use the numbers listed below and follow the voice prompts:
Toll-free (844) TOUCH24 or (844) 868-2424
You can also request a call from a customer service representative by submitting your phone number at the following link:
To receive customer service through the text, you can text the keyword CALL to MIDFL (64335) during normal business hours, and a representative will call you back in a few minutes. You can also text LOAN to the same number to have loan representative call you. Message and data rates may apply.
If you would like to speak to the Spanish Language Desk (Información en Español) you can contact the following phone numbers:
MidFlorida Email/Contact Form
If you would like to send an email, you can use the email/contact form on the contact form page located here: https://www.MidFlorida.com/contact.
This page offers a variety of email contacts depending on the topic or department that you need help from including online services support, general information, Spanish language help desk, mortgage department, loan department, and marketing department. One of the best parts is that you can also send direct messages to the Executive Management Team such as Chief Executive Officer, President, Executive Vice Presidents, and many more Executive Officers depending on the department.
To report a suspicious email regarding important loss prevention, you can email phishing@MidFlorida.com.
For media or press inquiries, please email DepartmentMarketing@MidFlorida.com with your contact information, including name, publication and phone number, as well as your story deadline.
If you have trouble viewing the website or links provided, you can email DepartmentMarketing@MidFlorida.com.
MidFlorida Mailing Address
If you would like to write to MidFlorida you can send mail to the following address:
MIDFLORIDA Credit Union
P.O. Box 8008
Lakeland, FL 33802-8008
MidFlorida Live Chat
Unfortunately, there is not a live chat option on the MidFlorida website. You can always call or email a customer service representative do get quick and attentive assistance.
MidFlorida Customer Support Website
The contact page on the MidFlorida website contains several phone numbers and emails depending on topic or department. You can also find a mailing address, text information, fax number, loss prevention contacts, and media and press information. You can find all of this contact information here: https://www.MidFlorida.com/contact.
If you would like to request a call from a specific Midlforida department, you can enter your phone number and receive a call back within minutes. The help desk hours are Monday-Saturday 7 a.m.- 8 p.m. and loan department hours are Monday-Friday 7:00 a.m.- 7:00 p.m. and Saturday 8:30 a.m.-1:00 p.m. You can request a call at the link here:
Additionally, you can find frequently asked questions here: https://www.MidFlorida.com/faq.
If you want to find other customer service resources, you can access financial tool such as a calculator, glossary with financial terms and lingo, privacy information, consult the NCUA Insured Funds brochure, update insurance information, get routing numbers, and information on international wire transfers. You can access these resources here:https://www.MidFlorida.com/resources.
MidFlorida Social Media Accounts
MidFlorida uses their social media pages to promote local community events as well as financial tips to customers. You can also reach out the MidFlorida on Facebook or Twitter if you would like to send a direct message (although you should not send any personal account information). The LinkedIn page provides job information and shares financial articles. To learn more about the Midlforida social media pages, you can check them out below:
MidFlorida Facebook: https://www.facebook.com/MIDFLORIDA/
MidFlorida Twitter: https://twitter.com/MidFlorida
MidFlorida LinkedIn: https://www.linkedin.com/company/MidFlorida-credit-union
MidFlorida YouTube: https://www.youtube.com/channel/UCo-uVDM3I2sHETneQMGU2zA
MidFlorida is a credit union based in Lakeland, Texas that is the fourth largest credit union in Florida. It was founded in 1954 and now has over forty locations throughout the state of Florida and 270,000 members. MidFlorida provides a non-profit alternative for checking accounts, auto loans, mortgages, and other banking services. The company was officially chartered in 1935 and assigned a federally insured NCUA (National Credit Union Administration) charter number.