MidSouth Bank Customer Service Number

If you bank at MidSouth and you have questions or comments regarding your account, then it is important to know about the MidSouth Bank customer service number and other forms of customer support the company offers. MidSouth offers multiple avenues of customer service, such as phone numbers, email addresses, and mailing addresses, for you to use to get quick and efficient answers, which you can learn more about using the following guide.

MidSouth Bank Customer Service Number

If you want to contact a MidSouth Bank customer service representative, use their customer service number for quick assistance. This number is best for general inquiries, like getting help with your online account information or login, learning about business hours at different locations, finding out savings rates, or learning more about a payment transaction. Contact one of MidSouth’s other issue-specific numbers if you need additional help.

• MidSouth Bank Customer Service Number: 1-888-440-7774, available Monday through Friday from 8 am to 5 pm.
• For telephone banking, call 1-800-216-3158, which is available 24 hours a day.
• For lost or stolen debit cards, contact 1-888-440-7774 during usual business hours or 1-800-472-3272 outside of regular business hours.
• To reset your debit card PIN, call 1-800-567-3451 during regular business hours.

For phone numbers to a specific MidSouth bank location, visit https://www.bankmidsouth.com/locations/ to find the number of the branch you’d like to contact. 

MidSouth Bank Email/Contact Form

Sending an email to MidSouth Bank is fairly easy. You can use the contact email form on the contact page of the MidSouth website to send your questions or feedback, and a customer service representative will get back to you within 24-48 hours via email or phone. You can find the email form at https://www.bankmidsouth.com/connect/contact-us/.

MidSouth Bank Mailing Address

MidSouth Bank has multiple locations, each with a different mailing address. You can write to member services at their main branch in Dothan, Alabama if you have feedback, suggestions, or a complaint at the following address:

MidSouth Bank
2526 West Main Street,
Dothan, AL 36301

Or, visit https://www.bankmidsouth.com/locations/ to locate the branch you’d like to send mail to. Avoid sending sensitive information via mail and use a secure contact method, like the company’s phone number.

MidSouth Bank Customer Support Website

If you have questions regarding member services, account features, checking your balance online, avoiding fraud, or using your debit card, consider visiting the customer support website before contacting customer care. This website has several easy-to-understand resources for customers to get help with their home banking, bill pay, checking accounts, and more.

MidSouth Bank Customer Support Website: https://www.bankmidsouth.com/resources-support/ 

MidSouth Bank Facebook Page

MidSouth Bank is available on Facebook if you need more assistance than what you can find online. The company shares banking news and updates to account features on its page, and customers can message MidSouth through Facebook if they have a general question that doesn’t require an immediate response. 

MidSouth Bank Facebook: https://www.facebook.com/bankmidsouth/ 

About MidSouth Bank

MidSouth Bank opened in 1912 as a small community bank providing financial products and services to individuals. Today, the company has close to $500 million in assets and caters to customers in Alabama and Florida. In addition to traditional savings and checking accounts, MidSouth Bank offers convenient services to their customers, like online banking, flexible customer service hours, work perks, overdraft protection, and mortgage loan calculators.

MidSouth Bank Headquarters Location Map