Are you unhappy with your Nasty Gal product and need the Nasty Gal customer service number? Good luck finding it. This online business wants to keep all business dealings online. Never fear. Keep reading to find out the best way to reach the Nasty Gal customer service team. (Spoiler alert! Use Nasty Gal social media accounts.)
Nasty Gal Customer Service Number
Although it is not publicized on their website, the Nasty Gal customer service number is 855-627-8942. Although not verified by the company, this number is answered Monday through Friday from 3 a.m. to 6 p.m. PST and on Saturday and Sunday from 9:30 a.m. to 5 p.m.
Nasty Gal Email/Contact Form
The best way to receive customer care from Nasty Gal is by filling out the contact form. It is located on their website here: https://www.nastygal.com/page/customer-care-page.html. Select from the appropriate subject listed below:
Claim – disputed shipping
Claim – missing item
Claim – return not refunded
Website or account query
Be prepared to provide your order number if relevant. Also, the customer service team asks that you look through the list of FAQs and answers to see if your question can be answered before sending a message. You will probably find your solution quickly.
Nasty Gal Mailing Address
Their website does not verify this, but Nasty Gal’s corporate address seems to be in Los Angeles.
523 West 6th Street
Los Angeles, CA 90014
Nasty Gal is an online store only.
Nasty Gal Live Chat
Nasty Gal does not offer a live chat service on their website.
Nasty Gal Support Website
Get answers to all your Nasty Gal questions here: https://www.nastygal.com/page/customer-care-page.html. Find out how to track your order once it has shipped. Do you need a refund on a return? The information is on that page. Do you have a discount code or gift card that you need help with? Do you need more information regarding the products? Since you are purchasing clothing, you also probably need a sizing chart.
Find answers to customers’ FAQs here: https://www.nastygal.com/page/faq.html.
Nasty Gal Social Media Accounts
Not surprisingly, Nasty Gal has a very active presence on social media.
Nasty Gal Facebook: https://www.facebook.com/nastygal
Shop through Facebook or send a message to customer care reps.
Nasty Gal Twitter: https://twitter.com/nastygal
Send a message or Tweet to Nasty Gal via Twitter.
Nasty Gal LinkedIn: Nasty Gal does not have a presence on LinkedIn.
Nasty Gal Google+: https://plus.google.com/+NastyGal.
Even though there is not a link from their website, Nasty Gal is on Google+.
Nasty Gal Instagram: https://www.instagram.com/nastygal/.
Look at photos of Nasty Gal products on Instagram.
Nasty Gal Snapchat: https://www.snapchat.com/add/nastygal.
Nasty Gal App: https://itunes.apple.com/US/app/id651508224?l=en
Download the app for your iPhone here.
For all other devices, the app is located here.
About Nasty Gal
Nasty Gal was started by Sophia Amoruso when she sold vintage clothing from her San Francisco apartment. Currently, they sell new clothes, shoes, and accessories.
INC Magazine named the company “Fastest Growing Retailer” in 2012. Amoruso claims that social media was influential in the growth of her company.
Betty Davis, who Amoruso said is the “original Nasty Gal,” inspired the company name.
Nasty Gal filed for bankruptcy in 2016. A British company purchased the company and continues to operate it. Even though there does not seem to be any mention of this on their website, there are several brick and mortar locations for the store. The stores are located in Los Angeles, Santa Monica, and London.
Nasty Gal collections include Shoe Cult, Nasty Gal Denim Collection, Nasty Gal Swimwear, and Nasty Gal Lingerie. They also collaborated with M.A.C. to sell a collections of lipsticks and nail polish.
Amoruso wrote a book about her experience starting a company. The book, #GIRLBOSS, was also made into a Netflix original show. The series did not last long though. She also edited a magazine titled Super Nasty, which featured articles on fashion, music, and culture.