|Address||PO Box 3000, Merrifield, VA 22119-3000|
|Calling Hours||7:30 AM - 11 PM Monday - Friday, 10 AM - 6:30 PM Saturday - Sunday|
Searching for the NFCU customer service number? Do you have a charge on your account that you did not make? Do you need to order another book of checks? Perhaps you need to take out a loan for a new home or car. Regardless of the reason, I am here to guide you on the best ways to contact the Navy Federal Credit Union customer care.
NFCU Customer Service Number
The member service number is 888-842-6328. This number is the best one to call for a variety of situations. It can be accessed 24 hours a day, seven days a week. Call this number if you have lost your credit card. You can receive member and account services, mortgage service, certificate and IRA services, deposit trust section, and reorder checks. If you are calling from where you are stationed overseas, call this number: 703-255-8837.
Do you need help with online banking or mobile and online technical support? Call 888-868-8123. This number is answered Monday through Friday from 7:30 a.m. to 11 p.m. and on Saturday and Sunday from 10 a.m. to 6:30 p.m.
Questions about the Navy Federal Online Bill Pay can be made to this number: 888-560-8031. Customers may call from 7 a.m. to 1 a.m.
Questions about personal finance management can be made to 888-503-7105 or 703-255-8492. Please have your account or access number available when calling. Call Monday through Friday from 8 a.m. to 4:30 p.m.
Business service questions can be directed to 877-418-1462. Call Monday through Friday from 8 a.m. to 5 p.m.
The hearing impaired customers can use this line: 888-869-5863.
Questions about LendKey Student Loans can be made to 877-304-9302. Call Monday through Friday from 8 a.m. to 8 p.m.
To receive financial consulting, call 888-503-7106, extension 48492. This number is answered Monday through Friday from 8 a.m. to 8 p.m. EST.
NFCU Email/Contact Form
Would you rather send a secure message to NFCU? First, you need to log in here: https://my.navyfederal.org/NFOAA_Auth/login.jsp?NFCUSIGNOFF=1. Since this is a secured site, you may use account numbers in your message.
NFCU Mailing Address
Mail correspondence to NFCU to
Navy Federal Credit Union
PO Box 3000
Merrifield, VA 22119-3000
NFCU Live Chat
The NFCU contact page said that chat services were available, but it is not clear how to access it. The website says to look for the chat icon to appear on specific pages to start chatting.
NFCU Support Website
The FAQ page is located here: https://www.navyfederal.org/about/frequently-asked-questions.php.
Forms to receive the following products are available here: https://www.navyfederal.org/forms/.
Find forms for
Mortgages and Equity
To find the branch or ATM closest to your location, access the map here: https://www.navyfederal.org/branches-atms/index.php.
NFCU Social Media Accounts
Seek other answers to customer care questions through NFCU’s social media accounts.
NFCU Facebook: https://www.facebook.com/NavyFederal
Send customer care questions via Facebook. They are very responsive through this website, but the account may not be secure. Do not send customer service numbers.
NFCU Twitter: https://twitter.com/navyfederal
Tweet and message NFCU from Twitter. Read about the real American heroes.
NFCU LinkedIn: https://www.linkedin.com/company/navy-federal-credit-union/
Need a job? Connect with other NFCU employees on LinkedIn.
NFCU Google+: https://plus.google.com/+NavyFederal
NFCU has a minimal presence on Google+.
NFCU YouTube Channel: https://www.youtube.com/user/NavyFederal
Learn more about your credit union by watching YouTube videos. The videos walking customers through the online banking process are particularly helpful to those new to the process.
NFCU Instagram: https://www.instagram.com/navyfederal/
The NFCU Instagram account tells real stories of members of the American military who benefit from the NFCU.
NFCU Blog: https://blog.navyfederal.org
Read about how making prudent financial choices enables military members to retire with dignity.
Navy Federal Credit Union is headquartered in Vienna, Virginia. It is the largest natural member credit union in the United States. They boast over 7.5 million members and over $90 billion in assets.
Members of the credit union do not have to be in the Navy. In fact, the NFCU is open to members of the Army, Navy, Air Force and Marine Corps.