NFCU Customer Service Number
| Category : | Banking |
| Phone | 888-842-6328 |
| Address | P.O. Box 3000, Merrifield, VA 22119-3000 |
| Calling Hours | 7:30 AM - 11 PM Monday - Friday, 10 AM - 6:30 PM Saturday - Sunday |
| Website | https://www.navyfederal.org |
Are you searching for the NFCU customer service number? Do you have a charge on your account that you did not make? Do you need to order another book of checks? Do you just need to know the current interest rate? Perhaps you need to take out a loan for a new home or car. Regardless of the reason, I am here to guide you on the best ways to contact the Navy Federal Credit Union customer care.
NFCU Customer Service Number
Do you want to open a savings account or money market savings account, apply for an auto loan, or check out unauthorized transactions? Calling the NFCU customer service number is what you should do. This number is the best one to call for a variety of situations. Call Navy Federal customer service if you have lost your credit card. You can receive member and account services, mortgage services, certificate and IRA services, deposit trust section, reorder checks, and even find out the annual percentage rate on a personal loan.
NFCU Customer Service Number: 1-888-842-6328
It is accessible 24 hours a day, seven days a week.
If you are calling from where you are stationed overseas, you can use VoIP (like Skype) to call the number above. You can also dial the toll-free number for your country found on this webpage: https://www.navyfederal.org/contact-us/phone-numbers.html. Countries with phone numbers include Australia, Germany, Italy, Japan, Korea, Malaysia, New Zealand, the Philippines, Singapore, Spain, Taiwan, and the United Kingdom.
Do you need help with online banking or mobile and online technical support? Call 1-888-842-6328. It is accessible 24 hours a day, seven days a week.
Questions about the Navy Federal Online Bill Pay can be made to this number: 1-888-560-8031. Customers may call from 7 am to 1 am EST.
Questions about personal finance management can be made to 1-888-503-7106. Please have your account or access number available when calling. Call Monday through Friday from 8 am to 4:30 pm EST.
Business service questions can be directed to 1-877-418-1462. Call Monday through Friday from 9 am to 5 pm EST.
Deaf and hard-of-hearing customers can contact a TRS operator by first dialing 711.
Questions about LendKey Student Loans can be made to 1-877-304-9302. Call Monday through Friday from 8 am to 8 pm EST.
The Navy Federal Financial Group can be called Monday to Friday from 8 am to 8 pm EST at 1-877-221-8108.
NFCU Email/Contact Form
Would you rather send a secure message to NFCU? To do this, you need to go to the Navy Fed login page first to sign in. Since this site is secured, you may use account numbers in your message. Once you signed in, choose “Messages” and then “Send us a message.”
NFCU Mail/Contact Form: https://digitalapps.navyfederal.org/signin/?NFCUSIGNOFF=1.
NFCU Mailing Address
If a Navy Federal member would like to mail correspondence to NFCU, they can send it to the following address.
NFCU Mailing Address:
Navy Federal
P.O. Box 3000
Merrifield, VA 22119-3000
NFCU Live Chat
The NFCU contact page said that chat services were available, but it is not clear how to access them. The website says to look for the chat icon to appear on specific pages to start chatting. Live Chat is available Monday to Friday from 9 am to 6 pm EST.
NFCU Support Website
The Navy Federal domain has a very helpful FAQ page. If you need any Navy Federal information, this is where to look.
NFCU Support Website: https://www.navyfederal.org/about/frequently-asked-questions.php.
Forms to receive the following products are available here: https://www.navyfederal.org/forms/.
Find forms for:
- Checking
- Credit/Debit Cards
- Certificates/IRAs, Trusts
- Loans
- Membership
- Mortgages and Equity
- Savings
To find the branch or ATM closest to your location, access the map here: https://www.navyfederal.org/branches-atms/index.php.
NFCU Social Media
Seek other answers to customer care questions through NFCU’s social media accounts.
- NFCU Facebook: https://www.facebook.com/NavyFederal
- Have questions for Navy Federal Investment Services? Send customer care questions via Facebook. They are very responsive through Messenger, but the account may not be secure. Do not send account numbers.
- NFCU X/Twitter: https://twitter.com/navyfederal
- Tweet and message NFCU from Twitter. Read about the real American heroes.
- NFCU LinkedIn: https://www.linkedin.com/company/navy-federal-credit-union/
- Need a job? Connect with other NFCU employees on LinkedIn.
- NFCU YouTube Channel: https://www.youtube.com/user/NavyFederal
- Learn more about your credit union by watching YouTube videos. The videos walking customers through the online banking process are particularly helpful to those new to the process.
- NFCU Instagram: https://www.instagram.com/navyfederal/
- The NFCU Instagram account tells real stories of members of the American military who benefit from the NFCU.
NFCU Blog
The Navy Federal Credit Union shares how making prudent financial choices enables military members to retire with dignity. This includes posts on how to use a credit card, how to use a debit card, what an annual percentage yield is, how to achieve a good credit score, car buying advice, the importance of great rates (and low rates) on a loan, why you need credit history, and more from a financial institution that has been around since 1933.
NFCU Blog: https://blog.navyfederal.org
What Kind of Questions/Services/Problems Can the Customer Service Options Help With?
Navy Federal customer service agents can help with any of the following:
- When you will receive your debit card, and how to activate it
- How to add funds to your savings, and if you can have more than one
- Digital banking advantages
- Who is eligible to join the Navy Fed
- Questions about joint ownership of accounts
About NFCU
Navy Federal Credit Union was founded during the Great Depression by Navy employees in 1933. They wanted to help people reach their financial goals. It is now the largest natural member credit union in the United States. They boast over 13 million owner-members as of 2024.
Members of the credit union do not have to be in the Navy. The NFCU is open to members of the Army, Navy, Air Force, and Marine Corps.
