Getting passengers from point A to point B and back again is the job of the NJ Transit. Behind all of the trains, buses, and stations is an extensive customer service department that is ready to help. The NJ Transit has several a main number with customer service representatives who answer it during government business hours. That number is 973-275-555. During off-hours, the number is answered by an automatic messaging system.
The customer service phone number is a good place to start if you have questions about using the transit system. If you have questions about using the Access Link for passengers with disabilities, then you should call the customer service phone number. If you have lost an important item on a NJ Transit vehicle, then please call the customer service number assistance. You can also call the customer service number to learn which routes are accessible for people who use wheelchairs. If you are a college student, you can call the customer service phone number to learn about special rates available to you. There are also customer service representatives who can help you plan a trip on NJ Transit for a large group.
NJ Transit Phone Numbers
NJ Transit’s main phone number is 973-275-555 and the number has operator assistance between 8:30 AM and 5:00 PM daily. But, if you need information outside of traditional office hours, the phone number has automated assistance 24 hours per day, seven days per week. There is also a toll-free telephone number, 800-772-2287.
NJ Transit also has a phone number that customers can use to report suspicious activity. That number is 888-TIPS-NJT or 888-847-7658.
To contact the Access Link, call 800-955-2321 or 800-955-ADA1.
Senior citizens looking for a reduced fare should call: 973-491-7112
For ADA transfer information, call 973-491-7385.
For questions about group sales, call 973-491-7220.
For phone numbers at the NJ Transit and connecting terminals, see this website: http://www.njtransit.com/tm/tm_servlet.srv?hdnPageAction=ContactUsTelephoneTo. You can also find phone numbers for other transit companies that offer connections to NJ Transit vehicles.
NJ Transit Email Address
NJ Transit does not have an email address that is given out to the public. But, people who want to contact NJ Transit electronically can do so at this website: https://njtransit.secure.force.com/customerservice/ContactUs. There is a form that allows customers to leave commendations, complaints, suggestions, or requests for information. Users must leave contact information including first and last name and an email address. Users also need to complete a description and include a subject.
NJ Transit Mailing Address
NJ Transit has three mailing addresses. Customers can also visit these locations in person.
NJ Transit Headquarters
1 Penn Plaza East
Newark, NJ 07105
NJ Transit General Office Building
180 Boyden Avenue
Maplewood, NJ 07040
NJ Transit Newton Avenue Administration Building
350 Newton Avenue
Camden, NJ 08103
NJ Transit Customer Support Website
The NJ Transit webpage for customer support is http://www.njtransit.com/tm/tm_servlet.srv?hdnPageAction=ContactUsTo. This webpage offers more links for information about NJ Transit, Trip Planning Services, and Lost and Found. There is a link for information about suspicious activity and customer service locations. Finally, you can use the link to leave feedback.
NJ Transit Social Media Accounts
To learn about updates on NJ Transit projects and lines, you can visit NJ Transit’s social media pages. They also share tips and tricks to make public transportation easier to use. You can also find job opportunities and information about NJ Transit on its LinkedIn page.
For Instagram, visit https://www.instagram.com/njtransit/
For Twitter, visit https://twitter.com/NJTRANSIT
For Facebook, visit https://www.facebook.com/NJTRANSIT
For Linkedin, visit https://www.linkedin.com/company/nj-transit
About NJ Transit
NJ Transit is the public transportation system that safely and reliably moves the people of New Jersey. The transit service has well-trained employees that strive to meet the needs of the people who ride its buses and rail lines. The transit service covers over 5,300 square miles and connects New Jersey to points in New York and Philadelphia. With more than 2,000 buses and over 750 rail vehicles, NJ Transit is the third-largest public transportation system in the United States delivering of 223 million customers to their destinations annually.
NJ Transit also provides specialized transportation services for senior citizens, people with disabilities, and people living in rural communities. These are funded through public initiatives. NJ Transit is an important part of life for many people in the state of New Jersey and in neighboring communities.