Needing to contact the North Face customer service number? Whether you have a zipper that doesn’t zip or a stitch that has come undone, contacting North Face should be fast and easy. North Face customer care representatives are ready to talk with you about the products they love. Need to replace a tent pole? Not sure what size fleece to order for your 12-year-old? Did you order something off their website and need to return it? There are many ways to have these questions answered. This article will give you several different contact options.
North Face Customer Service Number
Don’t you love it when you call a company and a real, live person answers? Call North Face customer service. Their customer care line is answered Monday through Friday, 8 a.m. to 7 p.m. EST. It’s even open on Saturday from 9:30 a.m. to 6 p.m. EST. They will be able to tell you when your order will ship or if you can gift wrap an order.
To get in contact with the North Face team, dial 1-888-863-1968.
The North Face warranty department has a different phone number. To reach them, call 1-855-500-8639.
Are you calling from Canada? Call 1-877-992-0111.
North Face Email/Contact Form
There does not seem to be a specific email address in which to interact with North Face customer service. If you have a question that you can’t find the answer for, fill out the contact form
Leave a detailed message with your specific question, and they will contact you.
North Face Mailing Address
If you would prefer to contact North Face by writing a letter, or if you need to send a faulty product back to them, send the product to the following full mailing address:
2321 N Loop Road
Alameda, CA 94502
The United States of America
Trying to contact the Endurance Challenge Team? Try this address:
The North Face Endurance Challenge Team
Hawkeye Sports and Experiential
2828 Route St. Suite 325
Dallas, TX 75201
The United States of America
North Face Live Chat
North Face does have a live chat portal for its customers – the link is at https://www.thenorthface.com/help/contact-us.html. After typing your name and email address, you will click a button that says “Start Chat.” On-line customer care service providers should be able to answer questions about product warranties or how to ask for product donations for non-profit organizations.
North Face Customer Support Website
Go to North Face’s customer support website to see your contact options. It seems as if your best bet to make contact with a company representative is to call, email, or chat online.
To make contact via one of those routes, go to the page below:
North Face Social Media Accounts
Of course, North Face has many social media options. North Face encourages customers to share stories of themselves using their products and equipment on their travel adventures. If you have a problem with a product, it seems as if the main customer website is the place to go.
North Face’s Facebook: https://www.facebook.com/thenorthface/
North Face’s Twitter: https://twitter.com/thenorthface
North Face’s LinkedIn: https://www.linkedin.com/company/the-north-face/
North Face’s Google+: https://plus.google.com/+TheNorthFace
About North Face
Considered one of America’s premier outdoor clothing brands, The North Face began by selling high performance climbing and backpacking equipment in 1968. Currently, North Face dominates the outdoor market by selling equipment and clothing for every outdoor activity possible. The North Face products can be seen on backpackers in the Himalayas as well as on teenagers as they order their favorite coffee at a local mall.
North Face did not achieve this success by having poor customer care. If you have a problem with a product, or you don’t quite understand how to use it, call, chat, or email their customer care representatives. They will be sure to help you.