Millions of people use North Texas Tollway Authority (NTTA) for their traveling needs over Texas roadways. With all the services NTTA offers, many things can go wrong, and it may be necessary for you to contact customer service. There are a variety of reasons you may need to speak to a customer service representative. The main reason you may need to reach out is for help with or inquiries about your tolls. You may have questions about your bill; you may have technical difficulties with your TollTag; you may have problems or questions about related services; or you may simply have problems with your account. Whatever the case, you can reach customer service in no time using various methods.
NTTA Phone Numbers
If you need to contact NTTA, you can do so by calling the phone numbers used for that purpose. Whether you are a new or existing customer, you can quickly contact someone to ask a question or get a problem solved. There are two main phone numbers you can use to reach a customer service rep: 1-972-818-6882 or 1-817-731-6882.
NTTA Email Address
NTTA provides the following email address for customer service: [email protected]. Once you send an email, a helpful customer service representative will get back to you as soon as possible.
NTTA Mailing Address
Perhaps you want to contact NTTA in a more formal manner and write a letter about any problems or questions you have. Your letter may reach the CEO or someone in the company who has the full authority to do resolve your issue in a satisfactory manner. You can send your correspondence to one of the NTTA addresses below:
North Texas Tollway Authority
P.O. Box 260928
Plano, Texas 75026-0928
NTTA Administrative Offices
5900 W. Plano Parkway
Plano, TX 75093
NTTA Customer Support Website
NTTA allows you to easily take care of business online if you don’t have the time or the means to give them a call. Visit https://www.ntta.org/custinfo/faqs/Pages/default.aspx. Here you can browse various frequently asked questions to get the answer you need. You can get help with billing and payment, manage your account, receive technical support, and find out about NTTA’s services.
In addition, the online Customer Service Center is always available. You can log on to https://csc.ntta.org/olcsc/, sign in, and manage your account.
NTTA Social Media Accounts
NTTA has a presence on all the major social media sites, including Facebook, Twitter, and YouTube, among others. If you are in a hurry, you may get an immediate answer if you visit one of the sites to ask a question or report an issue. Many such companies often have someone monitoring their social media accounts 24 hours a day. Simply visit any of the sites below to begin:
To connect with NTTA via Facebook, visit https://www.facebook.com/NorthTexasTollwayAuthority/
To connect with NTTA via Twitter, visit https://twitter.com/tolltagtidbits
To connect with NTTA via LinkedIn, visit https://www.linkedin.com/company/37829/
To connect with NTTA via YouTube, visit https://www.youtube.com/user/NorthTxTollAuthority
North Texas Tollway Authority (NTTA) is an organization that develops and maintains the North Texas toll roadways, tunnels, and bridges. The company operates, constructs, repairs, and maintains turnpike projects and collects tolls to pay for these projects. NTTA manages the following tollways: Sam Rayburn Tollway, Dallas North Tollway, Chisholm Trail Parkway, and President George Bush Turnpike. It also manages the following bridges and tunnels: Addison Airport Toll Tunnel, Mountain Creek Lake Bridge, and Lewisville Lake Toll Bridge.
NTTA, previously Texas Turnpike Authority, was established in 1997 when the former was abolished by legislation. The organization uses the electronic toll collection system called TollTag to collect its tolls.