NTTA Customer Service Number

Millions of people use the North Texas Tollway Authority (NTTA) to travel across Texas roadways. With all the services NTTA offers, many things can go wrong, and you may need to contact customer service. You may need to speak to a customer service representative for various reasons. The main reason you may need to reach out is for help with or inquiries about your tolls. You may have questions about your bill, you may have technical difficulties with your TollTag, you may have problems or questions about related services, or you may simply have problems with your account. Whatever the case, you can reach customer service in no time using various methods.

NTTA Customer Service Number

The North Texas Tollway Authority (NTTA) offers comprehensive customer service through several dedicated phone lines for immediate assistance or inquiries. Whether you’re calling about your TollTag account or toll bills, need roadside assistance, or have any other questions, you can reach NTTA by calling the customer service number. Representatives can assist with TollTag accounts, billing, or general information toll tag fees.

NTTA Customer Service Number: 972-818-6882 or 817-731-6882

If you require roadside assistance on the NTTA toll road, call Roadside Safety Service for prompt support.

Roadside Safety Service: #999

NTTA Email Address

The North Texas Tollway Authority (NTTA) provides a range of email addresses to cater to different inquiries and services. Whether you’re looking to contact the Board of Directors, inquire about business diversity, explore career opportunities, or need assistance with media relations, NTTA has designated email contacts for your convenience. Here’s a breakdown of the available email addresses for various departments and services:

• Board of Directors: For governance-related inquiries or to contact NTTA’s Board, email BoardSecretary@ntta.org.
• Business Diversity: To learn about or engage with NTTA’s diversity programs, contact bidpurchasing@ntta.org.
• Careers: Interested in working with NTTA? Send your queries to HRsupport@ntta.org.
• Media Relations: For press and media-related information, contact NTTA-News@ntta.org.
• Open Records Requests: Submit requests for public information to PIAofficer@ntta.org.
• Procurement Services: For procurement and vendor services, email maito@ntta.org.
• Project Communications: To get updates or information on ongoing projects, write to progressNTTA@ntta.org.
• Report a Roadway Problem: Encounter an issue on the tollway? Report it to safety@ntta.org.
• Speakers Bureau: Request a speaker from NTTA for your event by emailing SpeakersBureau@NTTA.org.
• Tollway Access Request (for contractors only): Contractors needing tollway access should email nttautilitypermit@ntta.org.

These dedicated email addresses ensure that your specific needs are directed to the appropriate department, facilitating efficient communication and prompt responses from NTTA.

NTTA Mailing Address

Postal services are available for those preferring or requiring to send documents, inquiries, or any form of mail to the North Texas Tollway Authority (NTTA). To ensure your mail reaches the intended department or office within NTTA, please use the following official mailing address:

Mailing Address:

North Texas Tollway Authority
P.O. Box 260928
Plano, Texas 75026-0928

NTTA Customer Support Website

The North Texas Tollway Authority (NTTA) offers a comprehensive online customer support platform designed to provide drivers with easy access to a wide range of services and information. Whether you’re looking to open a new TollTag account for your vehicle, manage an existing one, or simply seek answers to your toll-related queries, NTTA’s online resources efficiently meet your needs.

Key Features and Services:

TollTag Accounts: Discover the benefits of different TollTag accounts, including $40, $20, and $10 options, each designed to match your toll road usage patterns. Opening a TollTag account is free, with no monthly administrative fees, offering the lowest toll rates and automatic payment convenience on toll roads across Texas, Oklahoma, and Kansas. 

Get your TollTag: https://www.ntta.org/get-a-tolltag 

Online Account Management: The quickest and most convenient way to open, edit, and manage your TollTag account is through NTTA’s online Customer Service Center. This platform allows you to check balances, print receipts, and update personal information seamlessly. 

NTTA Online Account: https://ssptrips.ntta.org/#/

TollPerks Rewards Program: TollTag members can activate their TollPerks account to earn points for every dollar spent on NTTA roads. These points can be redeemed for discounts and deals on various services, including gas, dining, and entertainment.

Activate NTTA Perks: https://www.ntta.org/get-a-tolltag 

NTTA Social Media

NTTA has a presence on all the major social media sites, including Facebook, Twitter, and YouTube. If you are in a hurry, you may get an immediate answer if you visit one of the sites to ask a question or report an issue. Many such companies often have someone monitoring their social media accounts 24 hours a day. Simply visit any of the sites below to begin:

• NTTA Facebook: https://www.facebook.com/NorthTexasTollwayAuthority/
• NTTA Twitter: https://twitter.com/TollTagNews 
• NTTA LinkedIn: https://www.linkedin.com/company/north-texas-tollway-authority 
• NTTA YouTube: https://www.youtube.com/user/NorthTxTollAuthority 

About NTTA

North Texas Tollway Authority (NTTA) is an organization that develops and maintains the North Texas toll roads, tunnels, and bridges. The company operates, constructs, repairs, and maintains turnpike projects and collects tolls to pay for these projects. NTTA manages the following tollways: Sam Rayburn Tollway, Dallas North Tollway, Chisholm Trail Parkway, and President George Bush Turnpike. It also manages the following bridges and tunnels: Addison Airport Toll Tunnel, Mountain Creek Lake Bridge, and Lewisville Lake Toll Bridge.

NTTA, previously Texas Turnpike Authority, was established in 1997 when the former was abolished by legislation. The organization uses the electronic tag toll collection system called TollTag to collect its tolls.

NTTA Headquarters Location Map