OnPoint Customer Service Number

Are you looking for the OnPoint customer service number? OnPoint Community Credit Union has a helpful customer service page that tells customers how they can reorder checks, look up account balances, and apply for a loan. If you want to contact someone in the customer service department, read on. This article will give you all the links and numbers you need.

OnPoint Customer Service Number

Call either of the numbers below to reach an OnPoint Community Credit Union customer service rep. Support hours are available from Monday through Friday from 7 am to 7 pm PT. They also answer the phone on Saturday from 9 am to 1 pm. Use this number if your ATM card was lost or stolen and you are calling during regular business hours.

OnPoint Member Services: 503-228-7077 

Toll-Free Member Services: 800-527-3932

Lost or Stolen Debit Card (After Hours): 800-264-5578

International Member Services (Call Collect): 701-461-0621

OnPoint Account Cardmember Services

For other information about your Platinum Visa or another credit card issued by OnPoint, use the numbers below. 

Platinum Visa or Platinum Visa with Rewards Credit Card: 866-820-3101

Signature Visa with Rewards Credit Card: 866-820-5831

OnPoint Card Member Services While Traveling Internationally: 410-581-9994

Upcoming Travel Plans Notifications: 503-228-7077 or 800-527-3932

OnPoint Email/Contact Form

To send a general message, use the contact form on the OnPoint website. Do not include your account number, debit card number, direct deposit information, routing number, social security number, or any other personal information or sensitive information when filling out this form. 

OnPoint Contact Form: https://www.onpointcu.com/contact-us.html 

Appropriate subjects for this form are the following:

• Address changes

• Name changes

• New online account

• Quicken, Quickbooks, MINT

• Tax statements

• Member-to-member transfer

• Funds availability

• Fraudulent transaction

• OnPoint online banking

• OnPoint mobile banking

OnPoint Secure Contact Form

To send a message through a secure site, you must be logged into your account. From there, it’s ok to include important or sensitive information. 

OnPoint Secure Contact Sign-In: https://www.onpointcu.com 

Once you have logged in, click on the “Send us a message” link. Messages sent through the website are secure.

OnPoint Careers

Are you looking for a career in the financial services world? Maybe you’re interested in helping customers with home buying, mortgage loans, auto loan services, wire transfers, and other banking needs. Before you schedule an appointment for an interview, check out the information provided online.

OnPoint Careers: https://www.onpointcu.com/onpoint-careers.html 

OnPoint Mailing Address

Customers can write to OnPoint through the mail.

Member Services
P.O. Box 3750
Portland, OR 97208

OnPoint Location Finder

To find the nearest location of banks and ATMs throughout SW Washington and beyond, use the link below. 

OnPoint Location Finder: https://www.onpointcu.com/locations-and-atms.html 

OnPoint Website Support

Other answers to popular questions can be found online. Help topics discussed on this page range from personal to business, from checking accounts to home mortgages. Customers are directed to ask a question from this main customer support page to find the appropriate article to answer your inquiry. Contact information is also provided on this link if you are unable to get your question answered.

OnPoint Website Support: https://www.onpointcu.com/contact-us.html 

OnPoint Social Media

There are links to OnPoint’s social media account through their webpage.

• OnPoint Facebook: https://www.facebook.com/OnPointCU 
• OnPoint Twitter: https://twitter.com/OnPointCU 
• OnPoint LinkedIn: https://www.linkedin.com/company/onpoint-community-credit-union/ 
• OnPoint YouTube Channel: https://www.youtube.com/user/OnpointCreditUnion 
• OnPoint Instagram: https://www.instagram.com/onpointcu/ 

About OnPoint

Named initially Portland Teachers Credit Union, OnPoint was founded in 1932 by 16 schoolteachers. The Credit Union was given a community charter in 2005 and officially became OnPoint Community Credit Union.

OnPoint serves the following counties in Oregon:

• Benton
• Clackamas
• Columbia
• Crook
• Deschutes
• Jefferson
• Lane
• Lin
• Marion
• Multnomah
• Polk
• Washington
• Yamhill
• Clark, Washington
• Skamania, Washington

OnPoint is the largest community-owned financial institution in Oregon. They have over 349,000 members.

They provide personal and business banking and offer investment and insurance products.

OnPoint Headquarters Location Map