Are you looking for the OnPoint customer service number? OnPoint Community Credit Union has a helpful customer service page that tells customers how they can reorder checks, look up account balances, and how to apply for a loan. If you want to contact someone in the customer service department, read on. This article will give you all the links and numbers you need.
OnPoint Customer Service Number
Call 503-228-7077 or 800-527-3932 to reach an OnPoint Community Credit Union customer service rep. This number is answered from Monday through Friday from 7 a.m. to 7 p.m. PT. They also answer the phone on Saturday from 9 a.m. to 1 p.m. Use this number if your ATM card was lost or stolen, and you are calling during regular business hours.
If your ATM card was lost or stolen after business hours, call 800-264-5578. If you are out of the country, call collect at 701-461-0621.
For other information about your Platinum Visa or Platinum Visa with Rewards Credit Card, call 866-820-3101.
To talk to someone about your Signature Visa with Rewards Credit Card, call 866-820-5831.
Customers out of the country with concerns about their OnPoint Platinum and Signature Visa Credit Cards, call 410-581-9994.
Do you have plans to travel? Tell your bank! Call 503-228-7077 or 800-527-3932 if you plan to use your credit or debit cards while traveling.
OnPoint Email/Contact Form
To send a general message, use the following contact form: https://www.onpointcu.com/contact-us.html. Do not include account numbers or social security numbers when filling out this form. It is not secure. Appropriate subjects for this form are the following:
New online account
Quicken, Quickbooks, MINT
Member to member transfer
OnPoint online banking
OnPoint mobile banking
To send a message through a secure site, first log in here: https://www.onpointcu.com.
Once you have logged in, click on the “Send us a message” link. Messages sent through the website are secure.
Those looking for a career through OnPoint can click here: https://www.onpointcu.com/onpoint-careers.html.
OnPoint Mailing Address
Customers can write to OnPoint at
P.O. Box 3750
Portland, OR 97208
OnPoint Live Chat
OnPoint does not have a live chat option on their website.
OnPoint Support Website
To find the nearest location of banks and ATMs, click this link: https://www.onpointcu.com/locations-and-atms.html.
Other answers to popular questions may be found here: https://www.onpointcu.com/contact-us.html. Help topics discussed on this page range from personal to business, from checking accounts to home mortgages. Customers are directed to ask a question from this main customer support page to find the appropriate article to answer your inquiry. Contact information is also provided on this link if you are unable to get your question answered.
OnPoint Social Media Accounts
There are links to OnPoint’s social media account through their webpage.
OnPoint Facebook: https://www.facebook.com/OnPointCU
Messages sent through Facebook will be answered within a few hours. Do not submit personal financial numbers through Facebook messenger.
OnPoint Twitter: https://twitter.com/OnPointCU
Tweet through Twitter, but you are unable to send a private message through this platform.
OnPoint LinkedIn: https://www.linkedin.com/company/onpoint-community-credit-union/
Do you think you know one of OnPoint’s 310 employees? Check out your connections to see if you do.
OnPoint Google+: OnPoint does not seem to have a presence on Google+.
OnPoint YouTube Channel: https://www.youtube.com/user/OnpointCreditUnion
Learn how to use online banking through the OnPoint YouTube Channel videos.
OnPoint Instagram: https://www.instagram.com/onpointcu/
See photos of their employees and how OnPoint gives back to the community by following them on Instagram.
Named initially Portland Teacher Credit Union, OnPoint was founded in 1932 by 16 schoolteachers. The Credit Union was given a community charter in 2005 and officially became OnPoint Community Credit Union.
OnPoint serves the following counties in Oregon:
OnPoint is the largest community-owned financial institution in Oregon. They have over 349,000 members.
They provide personal and business banking, and offer investment and insurance products.