PNC Customer Service Number

PNC is a major American banking and financial services corporation which works with individuals, small business, major corporations, and governments. Considering the breadth of their expertise, they prioritize having efficient and effective customer support. Their Customer Service platform is well-designed and simple to follow. Several options for furthering any customer service inquiry are given.

The PNC Customer Service page suggests beginning by browsing through the Frequently Asked Questions, as many common concerns are addressed and answers can be found immediately. Alternatively, the availability of a phone number, Twitter link, Email option, and directory of nearby branches and ATMs are made clear on the Customer Service page.

Customers commonly come to the page to inquire about their account and/or routing number, inquire about online banking, explore concerns regarding wire transfers, ask about changing their personal information, order checks, and much more. Several phone numbers are provided for specific services and pertinent information for those with Business Banking Accounts, Investments, and curious about how to engage with other banking services is also available on this page.

PNC Phone Numbers

Any questions regarding customer care, accounts, or services provided by PNC can be addressed by phone; PNC has several numbers for their various services.

For general inquiries, PNC Customer Care Consultants are available from Monday to Friday from 7:00 AM to 10:00 PM and on Saturday and Sunday from 8:00 AM to 5:00 PM (Eastern Time). Automated Account Information is available on a 24/7 basis. To contact PNC with general account inquiries, call 1-888-762-2265.

For inquiries specifically related Virtual Wallet, PNC Customer Care Consultants are available from Monday to Friday from 7:00 AM to 10:00 PM and on Saturday and Sunday from 8:00 AM to 5:00 PM (Eastern Time). Automated Account Information is available on a 24/7 basis.. To contact State Farm’s Emergency Road Service, call 1-800-352-2255.

For inquiries specifically related Personal Credit Cards, Automated Account Information is available on a 24/7 basis; call 1-800-558-8472.

For inquiries specifically related to Mortgages, PNC Customer Care Consultants are available from Monday to Thursday from 7:00 AM to 10:00 PM and on Friday from 8:00 AM to 5:00 PM (Eastern Time). Automated Account Information is available on a 24/7 basis. To contact PNC about Mortgages, call 1-800-822-5626

For inquiries specifically related to Business Banking Accounts, PNC Customer Care Consultants are available from Monday to Friday from 7:00 AM to 10:00 PM and on Saturday and Sunday from 8:00 AM to 5:00 PM (Eastern Time). Automated Account Information is available on a 24/7 basis. To contact PNC about Business Banking Accounts, call 1-800-287-2654

For inquiries specifically related to Business Credit Cards, Automated Account Information is available on a 24/7 basis; call 1-800-474-2101

For inquiries specifically related to PNC Investment Accounts, financial specialists are available from Monday to Friday from 8:00 AM to 6:00 PM (Eastern Time); call 1-800-622-7086

For Hearing Impaired Clients, PNC Customer Care Consultants are available from Monday to Friday from 7:00 AM to 10:00 PM and on Saturday and Sunday from 8:00 AM to 5:00 PM (Eastern Time); call 1-800-531-1648.

PNC Mailing Address

To reach PNC headquarters by mail, address your letter with the following information:

300 Fifth Avenue.
The Tower at PNC Plaza.
Pittsburgh, PA 15222

PNC Customer Service Website

The PNC Customer Service page can be found at https://www.pnc.com/en/customer-service.html. It is a very clear, well-organized page which separates information in a logical, clear manner. The page begins to interact with the customer by directing them to FAQS; for this agency, most of these questions relate to retrieving account information, changing personal information and specific plans, and navigating the complex world of banking as a customer. Many phone numbers for specific departments and purposes are provided, and customers are also encouraged to use PNC’s Twitter customer support team, visit the company’s secure email center, and consider visiting a nearby location- whether that is a branch or an ATM.

PNC Social Media Accounts

PNC’s has a specific Twitter social media presence which answers questions, provides information based on customer inquiries, and gives tips. PNC can also be found on other social media platforms, but these pages do not engage with customers in the same way as their Twitter account.

For Twitter, visit https://twitter.com/PNCBank_Help
For Facebook, visit https://www.facebook.com/PNCbank
For LinkedIn, visit https://www.linkedin.com/company/pnc-bank

For Pinterest, visit https://www.pinterest.ca/PNC/
For Youtube, visit https://www.youtube.com/user/pnc

About PNC

PNC Financial Services Group has been providing the public with financial services for over 160 years. They have become an American institution, working with individuals, business, and government entities. As of 2018, PNC was America’s fourth-largest bank in terms of ATM quantity, fifth-largest bank in terms of quantity of offices, sixth-largest in terms deposits, and eighth-largest in terms of assets.

PNC Headquarters Location Map