PNC Mortgage Customer Service Number

For those with homeowner’s mortgages, PNC Mortgage offers many approaches for handling payment issues, PNC account problems, and depositing mortgage payments through their customer care team. Their customer care team allows mortgage customers to contact PNC Mortgage directly for immediate service and provides other avenues for customer service related to their mortgage loans and payments. These methods include: 

PNC Mortgage Customer Service Number 

For those wishing to speak with a PNC representative of PNC Mortgage, you can call their customer service number. Their customer care team provides customers with a systematic approach to their mortgage account issues, providing immediate assistance for their concerns. Through interacting with their customer care team, their representatives can address problems such as accessing account information, troubleshooting their mortgage payment services, and other adjustments to their mortgage plan. 

Customer Service Number: 1-800-822-5626
Their customer care consultants are available during the following hours:
Monday-Friday
7:00 a.m. – 10:00 p.m. ET
Saturday – Sunday
8:00 a.m. – 5:00 p.m. ET

PNC Mortgage Contact Form 

For those looking to apply for a mortgage loan through PNC Mortgage, you can contact a mortgage loan officer by filling out their available contact form. Their contact form allows potential customers to begin the pre-approval loan process, and once submitted, their PNC customer care team will contact you within 1 to 2 business days. 

PNC Mortgage Contact Form: https://www.pnc.com/en/personal-banking/borrowing/home-lending/contact-us/Forms/buy-a-home-ALF.html

PNC Mortgage Loan Office Contact 

PNC Mortgage also provides mortgage customers with the ability to contact their local loan officer to explore loan options. By filling out your contact information, you can find a loan officer that can help answer your questions about your loan information, various loan options, and payment options for handling your mortgage loan. 

PNC Mortgage Loan Officer Locator: https://www.pnc.com/en/personal-banking/borrowing/home-lending/contact-us/Find-MLO.html

PNC Mortgage Homeowner’s Insurance Processing Center

The Homeowner’s Insurance Processing Center works with mortgage customers who have experienced an increase or decrease in their property taxes and insurance premiums, resulting in an escrow shortage or surplus. If the customer care team is unable to address the issue firsthand, then the team can direct you to their insurance processing center to address problems with property reassessment related to their escrow shortage or surplus. 

Homeowners Insurance Processing Center: 1-888-229-5429

PNC Mortgage Hardship Assistance Center

For customers experiencing issues with providing payments to their mortgage due to various financial hardships, their customer care team can work to discuss your personal situation and provide you with numerous loan options, including a mortgage assistance plan to remove those hardships and help customers make their loan payments. Customers experiencing hardships can gain these services by contacting their Hardship Assistance Center for more information and can apply for assistance through their homeowner’s assistance application.  

Hardship Assistance Center: 1-800-523-8654

PNC Mortgage Mobile Apps Directory 

Another way to contact their customer care team is through their mobile apps. Their mobile apps are available for both IOS and Android and provide better measures for managing payments for personal credit cards, auto loans, personal loans, and mortgage loans. Their mobile apps allow mortgage customers to easily track their mortgage loans with online banking and provide a 24/7 secure resource for tracking mortgage account information and other helpful tools for better mortgage management. 

Google Play: https://play.google.com/store/apps/developer?id=PNC+Bank,+N.A.
Apple Apps: https://apps.apple.com/us/developer/pnc-bank-n-a/id303113130
Amazon: https://www.amazon.com/s?rh=n%3A2350149011%2Cp_4%3APNC+Bank%2C+N.A.&_encoding=UTF8&ref=bl_sr_mobile-apps

PNC Mortgage ATM/Branch Locator 

PNC Mortgage also allows users to gain immediate access to their account information by giving them a PNC locator and partnered ATMs to help customers pay off their mortgages. This website gives customers easy access to their PNC bank and account information wherever they are throughout the United States. Their locator provides over 2,600 locations and 19,000 PNC ATMs from coast to coast, and through their partnered banks, you can gain immediate access to your mortgage information by speaking with a PNC or PNC-branch associate. 

PNC ATM/Branch Locator: https://apps.pnc.com/locator/search

PNC Mortgage Social Media Platforms 

To keep up with the latest regarding the PNC Mortgage company and how they’re handling your mortgage account information, you can easily follow them through their variety of social media platforms. 

Facebook: https://www.facebook.com/pncbank
Twitter: https://twitter.com/pncbank
LinkedIn: https://www.linkedin.com/company/pnc-bank
Pinterest: https://www.pinterest.com/PNC/_created/
Instagram: https://www.instagram.com/pncbank/
YouTube: https://www.youtube.com/user/pnc

About PNC Mortgage

PNC Mortgage, also known as PNC Financial Services Group, provides loan services, asset management, estate planning, and other financial services to customers throughout the United States. As the second-largest master and primary service for bank and savings loans, PNC mortgage is accredited with funding the first mortgage loan in the United States.  

Customer Service Number: 1-800-822-5626
Address: PO Box 8807, Dayton, OH 45401-8807
Website: https://www.pnc.com/en/personal-banking/borrowing/home-lending.html
Contact Points: Website, phone, mail
Services Supported: online banking, loan application, loan refinancing.

PNC Mortgage Headquarters Location Map