PUMA Customer Service Number

PUMA is a sporting shoes and apparel company that has been in operation for over 80 years. It remains among the most respected brands among high-profile athletes. Its product line covers multiple price points, making it popular for athletes from all income brackets.

PUMA Customer Service Number

PUMA offers support through its customer service number every day of the week throughout the year. You can check into your order, get sizing information, ask about their products, and contact information about doing returns.

• PUMA Customer Service Number: 888-565-7862
• 7 am – Midnight EST, seven days a week

PUMA Mailing Address

The American Headquarters of PUMA is located in Somerville, MA. 

PUMA Mailing Address: 

455 Grand Union Boulevard,
Somerville, MA 02145

PUMA Email Address

PUMA provides a convenient first email address for customers to get support through.

PUMA Email Address: customerservice.us@PUMA.com

PUMA Help Center

Dive into a wealth of resources available at the PUMA Help Center, where you can find detailed articles on everything from their affiliate program and gift card usage to modifying your order. This is just a glimpse of the variety of support options accessible to enhance your PUMA experience.

Access the PUMA Help Center: PUMA FAQs.

PUMA Live Chat

For immediate support, PUMA’s live chat feature is conveniently positioned on their website, nestled between the search and favorites options. It’s an efficient way to receive swift responses regarding orders, product inquiries, sizing guidance, shipping details, and more.

• Connect through PUMA Live Chat: PUMA Live Chat.

PUMA Contact Us Form

PUMA ensures that every webpage offers direct access to a feedback form, allowing for easy submission of inquiries on various topics. Expect a prompt response, typically within 24 hours, to assist with your non-urgent queries.

• Submit inquiries via the PUMA Contact Us Form: PUMA Contact.

PUMA Social Media

PUMA’s active presence on social media platforms provides a treasure trove of information on the latest trends, athletic performance tips, new product launches, and general support. Follow PUMA to stay informed about everything new and exciting from the brand.

• Facebook
• Twitter
• Instagram
• YouTube
• Pinterest

Who Should Reach Out?

• Customers and Shoppers: Individuals looking for support with PUMA sneakers, golf gear like Cobra Golf custom clubs, or any PUMA apparel and accessories.
• Gift Card Holders: Those with queries about PUMA gift card balances or usage.
• Online Shoppers: Customers needing assistance with orders, including tracking order status, making return requests, or inquiring about delivery addresses.

Why Contact PUMA?

• Product Information and Purchases: For details about PUMA products, checking the selection results, understanding user content terms, and making purchases.
• Order and Shipping Queries: Assistance with order numbers, promotion exclusions, holiday FAQs, and delivery updates.
• Returns and Refunds: Information on the refund policy, how to request a return label, and guidance on direct exchanges.
• Customer Service Support: Access to the customer service team for any queries regarding PUMA’s products, services, terms, and conditions or if you need to provide personal information securely.
• Program and Policy Information: Insight into the affiliate program, community policies, golf team program, and investor relations.

About PUMA

Rudolf and Adolf Dassler started the first shoe factory that produced sports shoes in 1924. Twenty-four years later, the business would be significantly successful before splitting in 1948. The split was due to broadly different opinions about running the business. This business split led to the formation of the Adidas and PUMA brands of shoes. The two brands were locked in an intense rivalry from the beginning. This impact led to Herzogenaurach getting the nickname “the town of bent necks.” This name was due to the locals looking to see what shoes strangers they encountered wore. PUMA continues to operate, employing over 16,000 people and generating nearly $7 billion in revenue in 2021.

PUMA Headquarters Location Map