Rent The Runway Customer Service Number

Are you looking for the Rent the Runway customer service number? We help you find that number and plenty of other contact avenues. Once you are connected with a representative from one of the most innovative companies in the United States, this person can help you determine the sizing of certain clothes, track a dress you’ve ordered, return one of your rented dresses, and much more. With the unique format of the business, Rent the Runway understands how important it is to have open lines of communication. Help is always available through one of their many contact avenues.

Rent the Runway Customer Service Number

The most direct way to contact a service representative is through their customer service number. Instead of waiting for someone to get back to you, an agent will give you immediate feedback on the questions and issues that you have. They can help you manage your account, change your shipping address, order from the clearance section, and enroll in the RTR unlimited subscription. The customer experience policies that Rent the Runway has on returns and late fees are easily explained when you contact a representative, and you are sure to get all the help you need from a customer experience associate. As an active subscriber, share your contact information and privacy choices and receive maximum customer satisfaction from your experience.

Rent the Runway Customer Service Number: 1-800-509-0842

Agents are available:

Monday-Friday, 9 am to 9 pm

Saturday-Sunday, 9 am to 4 pm

Rent the Runway Email Address

When you need help outside of business hours, it can be difficult to get immediate contact. Emailing is not the quickest option, but it is a great way to get your message down and have it ready for a service representative to answer as soon as they see it. Once they get your message, they will have ample time to answer questions related to damaged clothes, renting maternity clothes, renting dresses for bridesmaids, and how to exchange clothes that don’t fit. You can reach a service agent at help@renttherunway.com.

Rent the Runway Mailing Address

This is a very slow method of contact, but it can be very convenient if you don’t want to waste time waiting on hold or constantly checking your email inbox. It is helpful if you have questions about returns, exchanges, and paying your subscription fee. A service agent will also have plenty of time to resolve your issue, responding to you in two to three days. You can be sure this is the same level of service you would get over the phone. Send mail to the following address:

Rent the Runway Mailing Address:

Rent the Runway HQ
345 Hudson St.,
6th Floor
New York, NY 10011

Rent the Runway Live Chat

Another great way to get into immediate contact with a service agent is through their live chat option. Straight from your desktop, you can instant message with a customer support agent trained to help with your issues. It is convenient. Both you and the representative can look at the Rent the Runway website as you discuss the issue. The rep can help you with questions about tailoring dresses, tracking your order, and renting for prom. You can learn about private brands like Slate & Willow and Ella Carter. You’ll receive answers in record time when you live chat by visiting https://www.renttherunway.com/pages/contact_us?tab=0 and clicking live chat.

Rent the Runway Support Site

The ultimate way to get help outside business hours is by visiting the customer support website. There, you can view all the great articles and a database of frequently asked questions. These cover many categories like membership, giving a gift, style and fit, and reserving a dress. If you know what kind of help you need, it may be convenient to visit the support website. You may not even need to talk to a representative. To see the site, visit https://help.renttherunway.com/.

Rent the Runway Social Media

As a primarily online retailer, Rent the Runway understands the importance of social media platforms. There, you can connect with service agents and other customers going through the same issues as you. Whether you have questions about sizing and fit, or you want to fully understand the returns process, you will have plenty of people to talk to for help. Use the links below to see Rent the Runway’s social media pages.

• Rent the Runway Facebook: https://www.facebook.com/RentTheRunway 
• Rent the Runway X (formerly Twitter): https://twitter.com/RenttheRunway 
• Rent the Runway Instagram: https://www.instagram.com/renttherunway/ 

About Rent the Runway

Rent the Runway is an online retailer that allows customers to rent and return dresses and other clothes completely online. Founded in 2009 by Jennifer Hyman and Jenny Fleiss, Rent the Runway began after Jennifer’s younger sister purchased a wedding dress for $2,000, leading to unwanted credit card debt. They came up with the idea of renting items like this to save money, and Rent the Runway became real. By streamlining the shipping and returns process, you easily receive the latest fashions for your next event. Don’t worry about buying expensive clothes for one-time events anymore. Instead, start a subscription to Rent the Runway.

Rent the Runway Headquarters Location Map