Rent The Runway Customer Service Number

Looking for the Rent the Runway customer service number? You’ve come to the right place for that number and plenty of other contact avenues. Once you are connected with a representative they can help you to determine sizing of certain clothes, track a dress you’ve ordered, return one of your rented dresses, and much more. With the unique format of the business, Rent the Runway understands how important it is to have open lines of communication. Help is always available through one of their many contact avenues.

Rent the Runway Customer Service Number

The most direct way to contact a service representative is through their customer service number. Instead of waiting for someone to get back to you, an agent will give you immediate feedback on the questions and issues that you have. They can help you to manage your account, change your shipping address, order from the clearance section, and enroll in the RTR unlimited subscription. The policies that Rent the Runway has on returns and late fees are easily explained when you contact a representative and you are sure to get all the help you need.

Call 1-800-509-0842

Agents are available:

Monday-Friday, 9 am to 9 pm

Saturday-Sunday, 9 am to 4 pm

Rent the Runway Email Address

When you need help outside of business hours, it can be difficult to get immediate contact. Emailing is not the quickest option but it is a great way to get your message down and have it ready for a service representative to answer as soon as they see it. Once they get your message they will have ample time to answer questions related to damaged clothes, renting maternity clothes, renting dresses for bridesmaids, and how to exchange clothes that don’t fit. You can reach a service agent at help@renttherunway.com.

Rent the Runway Mailing Address

This is a very slow method of contact but it can be very convenient if you don’t want to waste time waiting on hold or constantly checking your email inbox. It is especially helpful if you have questions about returns, exchanges, and paying your subscription fee. A service agent will also have plenty of time to thoroughly resolve your issue and will get back to you in 2-3 days. You can be sure that this is the same great service you would get over the phone. Send mail to the following address:

Rent the Runway HQ
345 Hudson St
New York, NY 10011
United States 

Rent the Runway Live Chat

Another great way to get into immediate contact with a service agent is through their live chat option. Straight from your desktop, you can instant message with a customer support agent that is trained to take care of your issues. It is very convenient, as both you and the representative can look at the Rent the Runway website as you discuss. They can help you with questions about tailoring dresses, tracking your order, renting for prom, as well as private brands like Slate & Willow and Ella Carter. You are sure to get great help in record time when you live chat by visiting https://www.renttherunway.com/pages/contact_us?tab=0 and clicking live chat.

Rent the Runway Support Site

The ultimate way to get help outside of business hours is by visiting the customer support website. There you can find great articles and a huge database of frequently asked questions. These cover a multitude of categories like membership, giving a gift, style and fit, and reserving a dress. If you have a semblance of the kind of help you need, it may be convenient to visit the support website and you may find that you don’t need to talk to a representative. To see the site, visit https://help.renttherunway.com/hc/en-us.

Rent the Runway Social Media

As a primarily online retailer, Rent the Runway understands the importance of social media platforms. There, you can connect with both service agent and other customers that have been through the same issues as you. Whether you have questions about sizing and fit or you want to better understand the returns process, you will have plenty of people to talk to for help. Use the links below to see Rent the Runway’s social media pages.

To see their Facebook page, visit https://www.facebook.com/RentTheRunway.

To follow them on Twitter, visit https://twitter.com/RenttheRunway.

To view their fashion photos on Instagram, visit https://www.instagram.com/renttherunway/.

About Rent the Runway

Rent the Runway is an online retailer that allows customers to rent and return dresses and other clothes, completely online. Everything is streamlined for the shipping and returns process and you can easily get the latest fashions for your next event. Don’t worry about buying special clothes anymore, just start a subscription to the Rent the Runway.

Rent the Runway Headquarters Location Map