SEFCU Customer Service Number

Formerly known as SEFCU, Broadview Federal Credit Union stands as a testament to the power of growth and expansion in the financial sector. Initially serving the dedicated employees of Syracuse City, Broadview Federal Credit Union has broadened its horizons to welcome members from across the region, including their families. What started as a modest endeavor has flourished into a robust community, now encompassing over 300,000 federal credit union members. Broadview Federal Credit Union prides itself on offering comprehensive online banking services and a commitment to personal customer care, ready to serve its members’ diverse financial needs today.

SEFCU Customer Service Number

For members of Broadview Federal Credit Union seeking assistance with their accounts, understanding fees and charges, or needing guidance on financial products like credit cards and high-yield savings accounts, the customer service number is a direct line to expert help. The customer service team at Broadview Federal Credit Union is equipped to address a wide array of financial inquiries and concerns, making them a valuable resource for members navigating the complexities of modern banking. Whether it’s clarifying the implications of the annual percentage rate on your membership or managing a personal loan, these professionals are ready to assist thousands of customers every day with their most pressing financial questions for high-yield savings and improving their overall creditworthiness.

SEFCU Customer Service Number: 1-800-727-3328

Hours of Operation: 

Mon – Fri 7:00 am – 7:00 pm

Sat 8:00 am – 2:00 pm

SEFCU Mailing Address

Surprisingly, SEFCU’s headquarters is no longer in Syracuse but in Albany, New York. For members and partners who prefer or need to send physical mail to Broadview FCU, whether for inquiries, feedback, or any formal documentation, the Albany address serves as the primary point of contact.

SEFCU Mailing Address:

575 Broadway Albany,
New York 12207

SEFCU Email Address

There are times when you have questions that you can’t find answers to on the Website, or you might need assistance with matters that aren’t confidential. For these situations, Broadview Federal Credit Union, previously known as SEFCU, encourages its members to reach out via their customer service email. This channel is designed to offer general information about the credit union and the wide range of services it provides, including personal loans, card management, loan disbursal, and digital banking options. However, for the protection of your privacy and security, it’s important to note that they cannot address confidential information through email.

SEFCU Email Address: https://www.broadviewfcu.com/contact-us/

This method ensures that your inquiry reaches the appropriate team at Broadview Federal Credit Union, allowing them to provide you with the accurate and helpful information you’re seeking, all while maintaining the highest standards of security and confidentiality for your personal information as a Broadview member.

SEFCU Customer Support Website

When you’re facing issues with your account or want to know more about how things work, the best place to visit is the Broadview Federal Credit Union customer support website. This site, which continues the legacy of SEFCU, is a treasure trove of information and additional payment protection for members. Here, you can get details on the ATM Hold Policy, check if you qualify to join Broadview Federal Credit Union, and access Direct Deposit Forms, Current Rates, savings disclosure forms, and the Fee Schedule. Broadview Federal Credit Union believes in empowering its members with knowledge and ensuring that all the necessary information for your personal loan disclosure is easily accessible.

SEFCU Customer Support Site: https://www.broadviewfcu.com/contact-us/

SEFCU Blog

Broadview Federal Credit Union, carrying forward SEFCU’s legacy, is deeply involved in its community, constantly sharing updates and stories through its news network. The blog is a vibrant space where you can find posts about their community activities, spotlights on local leaders, and articles packed with financial advice. It’s a great way to see how Broadview Federal Credit Union contributes to the community it considers family and to pick up useful financial tips along the way.

SEFCU Blog: https://www.broadviewfcu.com/blogs/

SEFCU App

Current Broadview members can connect with your account anywhere you are through their mobile apps. Whether you’re merely checking your balance, looking to open a new account, or transferring money into your Retirement Savings account routing number, this app will make it quick, comfortable, and convenient and provide all the helpful resources you need.

Apple Apps: https://apps.apple.com/us/app/broadview-fcu-mobile-app/id1577422870

Google Play: https://play.google.com/store/apps/details?id=com.stateemployeesfcu.stateemployeesfcu.early

SEFCU Live Chat

When you’re dealing with financial matters, it’s good to know you’ll always have someone available to help you in the ways that you’re most comfortable with. That’s why they provide a selection of options for communicating with their staff, including the customer service support live chat agents.

SEFCU Live Chat: https://www.broadviewfcu.com/contact-us/

SEFCU Social Media

If you’re among the 300,000 members relying on Broadview Federal Credit Union (formerly SEFCU) for your banking and financial services, staying connected through their social media channels is a smart move. Social media offers a direct line to the latest updates from your trusted credit union, along with news on local events they support. Plus, if you’re a student, you’ll find information about their Campus Connect program and other resources that could be beneficial for you.

Twitter: https://twitter.com/broadviewfcu

Facebook: https://www.facebook.com/broadviewfcu

LinkedIn: https://www.linkedin.com/company/broadview-federal-credit-union

Instagram: https://www.instagram.com/Broadviewfcu_/

About SEFCU

Broadview Federal Credit Union, originally known as SEFCU, has a proud history that dates back to 1934 when it was founded to serve the employees of Syracuse and its surrounding communities. Over the years, it has experienced remarkable growth, evolving into one of the largest credit unions in the nation, thanks to the support of its impressive 300,000-member base. Initially focused on serving city employees, Broadview Federal Credit Union has expanded its mission to welcome members from all walks of life, particularly reaching out to those in the community who are underserved by traditional banking institutions.

This expansion reflects Broadview Federal Credit Union’s commitment to inclusivity and its dedication to providing comprehensive financial services to a broader audience. By adapting and growing to meet the needs of its diverse member base, Broadview Federal Credit Union continues to uphold its founding principles of service and community support, ensuring that more people have access to reliable, ethical banking solutions.

SEFCU Headquarters Location Map