SEPTA Customer Service Number

The SEPTA customer service number connects you with the Southeastern Pennsylvania Transportation Authority, the organization responsible for all the various facets of the public transportation in Philadelphia and the surround five counties.  If you have any questions or concerns about traveling with SEPTA, you can direct them to this number, and you’ll be able to enjoy the benefits of traveling responsibly with SEPTA public transport.

SEPTA Customer Service Number

Want to get some help understanding your route and get the best advice for where to catch your next ride?  Wondering if anything has changed under recent weather advisories and if you should pick a different route to your destination?  Want to know if there’s a way to track the progress of trains, buses, and trolley’s running through SEPTA’s system?  SEPTA offers all that and more with their customer service number, a call center staffed by people who are eager to provide you with services and information about the SEPTA lines.

Customer Service Number: 1-215-580-7800

SEPTA Mailing Address

SEPTA has its headquarters at the center of the community it continues to serve, located in Philadelphia.

Mailing Address:

1234 Market St
Philadelphia, Pennsylvania 19107

SEPTA Customer Support Website

The customer support site contains an extensive list of options for helping their customers, from route trackers for buses and trolleys on the go, to general route and service information for those looking to plan a future route.  Want to know what to do if you’ve lost a personal item?  Wondering what the fares are to get you around the city?  Want to know how to get an independence pass to ease your travel around the city?  You can get access to all this information and more through the SEPTA customer support site.

http://www.SEPTA.com/cs/

SEPTA Live Chat

Want a friendly voice without the voice? The SEPTA live chat support is active 24 hours a day and will connect you with staff who can help you plan your route.  Whether you’re on a noisy bus and don’t want to make a call, or just want to keep your route planning on the down-low, SEPTA Live Chat is there for you.

http://www.SEPTA.com/cs/chat/index.html

SEPTA Social Media

SEPTA social media has one of the most robust channels in the transportation industry, innovating to provide the ultimate in convenience for its customers.  Travel a route frequently and want regular updates on where it’s going and when it reaches its stops?  Just follow your route’s twitter, and you’ll get updated every time it reaches a location.

Twitter: http://www.SEPTA.com/alert/twitter.html

Facebook: https://www.facebook.com/SEPTAphilly

Pinterest: https://www.pinterest.com/SEPTAtransit/

YouTube: https://www.youtube.com/user/SEPTAInMotion

About SEPTA

This organization first came into existence in 1963 after the legislature passed acts leading to its creation.  Two agencies had been created to facilitate these goals, but in the end, they were incorporated to ease management and organization of these two agencies.  The commuter rail lines that were already in operation in the city came under the control of SEPTA and eventually would lead to the merger of the New York Central and Pennsylvania railroads under Penn Central.  SEPTA and New York’s railway systems shared some historical traits, not the least of which was plans to build services in 1913 that didn’t get constructed for nearly a hundred years. In all other ways, SEPTA continued to serve its community well and is one of the most robust public transportation systems in the country.  In a region regularly suffering from congested traffic, there’s nothing so relieving as sitting back and letting someone else do the driving, an option open to you when you ride with SEPTA.

Customer Service Number: 1-215-580-7800

Physical Location:  1234 Market St; Philadelphia, Pennsylvania 19107

Hours of Operation: 24/7 365

Company URL: https://www.septa.com/

Contact Points:  Phone, Social Media, Live Chat, Email

Services Supported: Rail Service, Bus Service, Trolley Service

SEPTA Headquarters Location Map