Shoedazzle is a subsidiary of JustFab that focuses on the online fashion merchandising industry. Crucial to this platform is a focus on customer service and support through avenues like their customer service phone number. When you get into contact with a support agent they can help you to manage your returns and exchanges, change or update your billing information, and help you to understand how their sizing works.
Shoedazzle Customer Service Phone Number
One of the best ways to get into contact with a service agent is by phone. Through this method, you can get into direct contact with a trained expert and get the help that you need in the timeframe that you need it. It is a very convenient method and you can even complete your call on your way home from work. This immediate feedback is what most people desire. Once you are on the phone with an agent they will help to provide the information and guidance that you need. From returns and exchanges to finding your best fit and updating your information, they are there to help you learn.
Representatives are available 24/7.
Shoedazzle Email Address
If you prefer not to call or want to avoid waiting on hold, another convenient method for contacting customer service is through their support email address. It may not be the fastest method but if your issue is not pressing, it can allow you to send in your inquiry and not worry about it for a few days. When you get into contact with a representative they can help you to manage your VIP membership, manage your orders, manage exchanges, as well as get information on topics like sizing and the type of materials used in the shoes they sell. Send emails to ClientServices@ShoeDazzle.com.
Shoedazzle Mailing Address
Although it is not the quickest method, another way to get into contact with a support agent is through the mail. This allows the support agent to have ample time looking over your question or problem and making sure that you have the best answers available. Once they have found the best answer or method for your issue, they will send you back a reply and you will have an answer in a couple of days. Use the following address.
2501 Colorado Ave., Suite 325
Santa Monica, CA 90404
Shoedazzle Live Chat
One of the most popular contact options is their convenient live chat feature. This allows you to instantly message back and forth with a customer support agent. It ensures that you don’t have to wait on hold and allows you to talk with a representative without leaving your computer. They can help you with common issues like upgrading to VIP membership, returning or exchanging an order, tracking an order, enrolling in their Style Points reward program, and how to get started with shoe recommendations. To use the live chat feature, visit https://www.shoedazzle.com/faq.htm#help-popup.
Shoedazzle Support Website
When you run into an issue, but you are unable to get hold of a service representative, the best place to go for help and answers to your questions is the Shoedazzle support website. There, you can find countless frequently asked questions and help topics addressing issues such as how to use your reward points, how to upgrade or update your account, how to manage your payment options, how to manage exchanges and returns. This can be very helpful, and you may even find that you did not need to contact a service representative after all. To see the site, visit https://www.shoedazzle.com/faq.htm.
Shoedazzle Social Media
As an online retailer, Shoedazzle knows the importance of social media in marketing and customer support. Not only does it allow you to get into contact with support agents, but it also allows you to connect with other customers who may be able to provide insightful information into the problems you are facing. Once you are there, you can view the posts made by others, as well as make your own and see what kind of feedback you receive. Use the following links.
To view Facebook, visit https://www.facebook.com/ShoeDazzle.
To follow them on Twitter, visit https://twitter.com/shoedazzle.
To watch videos on YouTube, visit https://www.youtube.com/user/ShoeDazzle.
To see their photos on Instagram, visit https://www.instagram.com/shoedazzle/.
As a subsidiary of JustFab, Shoedazzle understands the online merchandising business. They make sure to provide crucial support to their customers through a variety of contact avenues and always want to make sure that they are satisfied with their purchases. When you can’t try items on, it can be hard to make sure you buy what you need, so they make it easy to return and exchange as well as provide information that will help you get it right the first time.