Ssense Customer Service Number

If you’re passionate about outward self-expression, you may know about SSense, a Canadian company that specializes in high-end streetwear and designer fashion. Founded in 2003 by a team of three brothers, the company now operates in 114 countries and has websites in Korean, Japanese, French, and English. Their first product was limited edition Diesel jeans. 

While Ssense focuses on delivering the best in quality items, they’re careful to avoid the typical aloofness and snobbery associated with luxury fashion. This includes ensuring that their customer care team is readily available to anyone who needs them. Read on to learn about their contact information.

Ssense Customer Service Number 

Do you need to clarify the company’s return policy or user agreement, or do you have questions about the materials used in a brand that you like? Would you like to see if your rewards can go toward your next purchase? Are you having trouble applying gift cards to your order? Did you receive the wrong item and need help facilitating an exchange? Do you need to update your personal information in your Ssense account?

These and other inquiries can be addressed by the customer care department. Staffed by fashion experts with deep knowledge about all the luxury brands at SSense, they’re happy to help all customers in either English or French. Call the phone number created for your preferred language.

SSense Customer Service Number (English): 1-877-637-6002 / 1-514-600-5818

Ssense Customer Service Number (French): 1-514-700-2078

All these phone lines are accessible Monday through Friday from 9:00 am to 5:00 pm EST.

Ssense Mailing Address

You can still find the headquarters of Ssense in Canada. When the office staff isn’t managing or innovating their inventory of amazing items for fashion enthusiasts, they’re resolving legal disputes, processing payments, or responding to customer complaints. If those are the types of documents that you need to send, use the following address.

SSense Mailing Address: 

Ssense

333 Chabanel O #900

Montreal, Quebec, H2N 2G1

Canada

Ssense Email Address

An openly visible email address shows the company’s dedication to customer service. You can organize your thoughts and information and then email them directly, attaching documents as necessary. If you have trouble remembering how your inquiry was handled, the email chain lets you refer back to the conversation. In other words, there are several benefits to communicating with a customer service representative by using the email address below.

SSense Customer Service Email Address: customercare@ssense.com

Ssense Online Support

Most customers who reach out to the support team want to do so for similar reasons. That’s why the Ssense website has an FAQ page; it helps customers find answers to their questions without needing to get on the phone or wait for an email. Check it out to see whether it helps you faster than direct contact with a representative.

SSense FAQ Page: https://www.ssense.com/en-us/customer-service/faq

Another convenient venue for getting customer service on the website is the live chat feature. You can use it to follow up on an order, ask about international shipping fees, get details on a designer item, etc. Start a conversation by clicking on the link that says “Live Assistance” at the bottom-right corner of every page.

Would you prefer to fill out an online support request form? The Ssense website has that, too. Just provide your personal contact information and a summary of your inquiry. A knowledgeable and helpful representative will reply to you within 24 business hours.

SSense Support Request Form: https://www.ssense.com/en-us/customer-service/contact-us

Ssense Mobile App

The Ssense mobile app is not only handy for receiving personalized notifications about new trends and styles available on their shelves, but it’s an easy way to manage your Ssense account, make purchases, or review your order history from anywhere. You can also get exclusive offers and special deals by using the app. It’s available for both Android and iOS, so click on either of the links below to download it.

Google Play: https://play.google.com/store/apps/details?id=ssense.android.prod 

Apple Apps: https://apps.apple.com/us/app/ssense-shop-designer-fashion/id1418754101

Ssense Social Media

Ssense uses social media to share its growing list of products and services. Through their social media accounts, you can learn about the latest fashion trends and even emerging designers. Sometimes, these channels notify followers about promotions and discounts as well. As a bonus, wouldn’t you like the convenience of interacting with the customer service team directly through posts and instant messages? Start enjoying all these benefits by following the company’s social media channels, linked below.

• Facebook: https://www.facebook.com/SSENSEofficial 
• Twitter: https://twitter.com/ssense 
• Instagram: https://instagram.com/ssense 
• Pinterest: https://www.pinterest.com/ssenseofficial/ 
• YouTube: https://www.youtube.com/user/ssense
• LinkedIn: https://www.linkedin.com/company/ssense_2/ 

About Ssense

Since its founding in 2003, Ssense has grown to receive critical acclaim, making waves in the fashion industry. In 2014, the company was granted the Entrepreneur of the Year award by Ernst & Young. Rami Atallah, one of the three founding brothers of SSense, was appointed honorary chair of the 2017 Canadian Arts and Fashion Awards. He was also placed on the International Woolmark Prize competition jury. 

The company took an unprecedented move in 2018 by opening an experiential retail space in Montreal. It boasts an art space, cafe, and a personalized shopping experience by appointment only.

 

Ssense Headquarters Location Map