Are you looking for the Stitch Fix customer service number? Do you need to pay for your last fix or cancel your next delivery? Did you move and need to notify Stitch Fix, so they send the next shipment to the correct address? Have you been unhappy with the clothes they have sent, and you need to reach out to your stylist? Read on to discover all the different ways to reach the Stitch Fix customer service reps and personal stylists.
Stitch Fix Customer Service Number
Stitch Fix has a unique system. Many modern companies do not offer any customer service over the phone. Instead, some rely entirely on social media messaging or texting. Stitch Fix still provides customer service over the phone, but they don’t give a number to you. They ask you to give your number, and they usually call within the hour. This way, customers are not unhappy because they are waiting on hold for hours. What a great system!
To reach the customer service phone form, click here: https://support.stitchfix.com/hc/en-us/requests/new?ticket_form_id=25334. Click on the phone button in the top right corner of the webpage.
Stitch Fix Email/Contact Form
The email button on the customer support web page leads customers to contact forms. This is located here: https://support.stitchfix.com/hc/en-us/requests/new?ticket_form_id=25334. The form asks for your email address and subject. Appropriate subjects for this form of communication include questions about billing, payment, or online checkout; disappointment with my items, gift cards, referral credit, returns, scheduling, shipping, a problem with an item in my fix. Customers are also able to attach a file to the contact form with a photo of the item discussed in the message.
You can also use the following email address: firstname.lastname@example.org.
Stitch Fix Mailing Address
The website does not provide the return address in the event you lose your mailing envelope. You will have to contact customer care to find that. The corporate office is located in San Francisco.
1500 1 Montgomery Street
San Francisco, CA 94104
There are also locations in other U.S. cities, including Austin, Bethlehem, Cleveland, Dallas, Los Angeles, Minneapolis, Phoenix, Pittsburgh, Sacramento, San Diego, and South San Francisco.
Stitch Fix Live Chat
Customer service rep live chat is available on their website. The website does not say the hours that live chat is available.
Stitch Fix Support Website
The FAQ section of the website is located here: https://support.stitchfix.com/hc/en-us/articles/204222994-FAQ. Check out the answers to these questions before spending time connecting with customer service reps. FAQ categories include general questions about the service, style profile, billing, scheduling, returns, and gift cards.
Click here for the searchable help section: https://support.stitchfix.com/hc/en-us. Learn whether or not Stitch Fix has maternity clothes, the price range of their clothing, how to cancel your service, and how to purchase a gift card.
Stitch Fix Social Media Accounts
Stitch Fix uses social media accounts to advertise and provide customer service.
Stitch Fix Facebook: https://www.facebook.com/stitchfix
Sign up for the Stitch Fix service or send a message to customer service through their Facebook account.
Stitch Fix Twitter: https://twitter.com/StitchFix
Send a Tweet to Stitch Fix through Twitter. This is not the best way to communicate with your stylist.
Stitch Fix LinkedIn: https://www.linkedin.com/company/stitch-fix/
See who works for Stitch Fix by stalking them on LinkedIn.
Stitch Fix Google+: https://plus.google.com/+stitchfix
Follow Stitch Fix on Google+ as well as the other more popular social media platforms.
Stitch Fix YouTube Channel: Stitch Fix does not have an official YouTube Channel, but there are a lot of videos of people unpacking their Stitch Fix box and trying on their new clothes. How odd.
Stitch Fix Pinterest: https://www.pinterest.com/StitchFix/
I know there is some way to share your fashion ideas with your stylist through Pinterest. Check the website for more information on this.
Stitch Fix Instagram: https://www.instagram.com/stitchfix/
For some reason, the link on the Stitch Fix website to their Instagram account does not work. Use this link instead.
About Stitch Fix
Stitch Fix is a personal style delivery service.