SunPass Customer Service Number

If you have ever driven through Florida, you have most likely encountered SunPass on the highways. This prepaid toll program saves drivers time and money as they maneuver the busy highways in the Sunshine State. Even though SunPass was designed to make it easier to get through tolls, questions and concerns arise. If you have questions about your SunPass account or would like to learn how to get one, a customer service phone number is available. 

SunPass Customer Service Number

You can call 888-865-5352 or 888-TOLL-FLA. By calling this number, you can learn how to acquire and use a SunPass transponder, how to replenish it, or where to find a retailer that sells it. You can also address issues with unpaid tolls and traffic citations.

SunPass customer service number: 888-865-5352 or 888-TOLL-FLA

This phone number is staffed from 7:00 am to 7:00 pm and Saturday between 8:30 am and 5:00 pm Eastern Time. If you need to send an FAX, you can send it to 888-265-1725, or if you are in Canada, send it to 561-470-6699. The busiest day at the SunPass phone center is Monday, so if you do not have an urgent need, you will have your call answered faster if you call Tuesday through Friday.

SunPass Email Address

SunPass does not have an email address that they share with the public. However, if you want to contact SunPass electronically, they have an email form you can complete at this website. 

SunPass Email Contact Form: https://www.sunpass.com/contactSunPass 

You will need to leave your name, email address, account number or transponder number, phone number, and the problem you would like to address.

SunPass Mailing Address

SunPass does have a mailing address for general questions and enrollment in the SunPass transponder program. 

SunPass Mailing Address:

SunPass
P.O. Box 880029
Boca Raton, FL 33488-0029

There is another address for replenishment payments. If you use this address, include your account number or transponder number with your payment.

• SunPass Replenishment Payments:
  
  P.O. Box 880049
  Boca Raton, FL 33488-0049
• SunPass uniform traffic citation correspondence:

  Uniform Traffic Citation
  P.O. Box 880069
  Boca Raton, FL 33488-0069

• Unpaid toll violation, you can send it here:

  Unpaid Toll Violation
  P.O. Box 105477
  Atlanta, GA 30348-5477

• To pay your TOLL-BY-PLATE invoice, send payments here:

  TOLL-BY-PLATE Invoice
  P.O. Box 105477
  Atlanta, GA 30348-5477

SunPass Customer Support Website

If you have questions for SunPass, their customer service representatives can help. Whether you live in Florida or are visiting for a short time, SunPass is a useful tool to save you money on the toll roads all over the state. It is difficult to get around Florida without the toll roads, and the people at SunPass can help you better understand the benefits of the program. 

SunPass customer service website: https://www.sunpass.com/contactSunPass

You can ask questions about your transponder or learn how to find one for your car. The website also has links that let you find how much it will cost you to travel on Florida roads, with or without the SunPass. There is also a link that shows you all of the roads and bridges that accept the SunPass, so you do not have to stop at every toll along the way.

SunPass Social Media

SunPass only has one active social media account, on Twitter, where updates to the program can be posted in real time.

SunPass Twitter: https://twitter.com/@Sunpass_FDOT

Who Should Reach Out to SunPass?

• Drivers with SunPass accounts seeking to manage or inquire about toll transactions, account balances, or toll rates.
• Individuals needing assistance with SunPass transponders, including activation, account reloading, or troubleshooting issues with detection at toll plazas.
• Customers with questions about toll invoices, uniform traffic citations related to toll roads, or disputing toll charges.
• Users looking for information on specific toll roads, state road authorities like the Central Florida Expressway Authority, or facilities like Orlando International Airport where SunPass is accepted.

Why Contact SunPass Customer Service?

• To receive guidance on paying missed tolls, understanding toll rate structures, and learning about toll plaza locations across Florida and Georgia.
• For support with SunPass account management, including updating bank account information, vehicle details, or license plate numbers associated with the account.
• To explore additional services offered through SunPass, such as parking payment options at airports and compatibility with other toll systems like Peach Pass in Georgia and North Carolina.
• For detailed information on customer agreements, easy pay options, public records related to toll payments, and accessing registered retailers for purchasing or reloading SunPass transponders.
• To address any queries related to the SunPass Mini, and SunPass Pro transponders, and navigate the customer service center’s resources, including quick links and helpful tips for efficient toll management.

SunPass is dedicated to enhancing the toll payment experience for millions of drivers, offering a streamlined, cost-effective way to access Florida’s toll roads and bridges. Whether you’re a frequent traveler on the Florida Turnpike, crossing the Card Sound Bridge, or navigating the expressways of central and southern Florida, SunPass customer service is here to assist, ensuring every journey is smooth and hassle-free.

About SunPass

SunPass revolutionizes how drivers in Florida and parts of Georgia manage toll payments by offering a more cost-effective and convenient solution. By utilizing a SunPass transponder, drivers can prepay their tolls at reduced rates, allowing for seamless travel through toll facilities without stopping. The system automatically detects the transponder, deducting toll amounts directly from the driver’s account. Account top-ups are facilitated through various methods, including online, phone, mail, or in-person transactions, ensuring flexibility and ease of use for all SunPass users.

SunPass Cusotmer Service Number 888-865-5352 Headquarters Location Map