If you have ever driven through Florida, you have most likely encountered SunPass on the highways. This prepaid toll program saves drivers time and money as they maneuver the busy highways in the Sunshine State. Even though SunPass was designed to make it easier to get through tolls, questions and concerns arise. If you have questions about your SunPass account or would like to learn how to get one, a customer service phone number is available.
You can call 888-865-5352 or 888-TOLL-FLA. By calling this number, you can learn how to acquire and use a SunPass transponder, how to replenish it, or where to find a retailer that sells it. You can also address issues with unpaid tolls and traffic citations.
SunPass customer service number: 888-865-5352 or 888-TOLL-FLA
This phone number is staffed from 7:00 am to 7:00 pm and Saturday between 8:30 am and 5:00 pm Eastern Time. If you need to send an FAX, you can send it to 888-265-1725, or if you are in Canada, send it to 561-470-6699. The busiest day at the SunPass phone center is Monday, so if you do not have an urgent need, you will have your call answered faster if you call Tuesday through Friday.
SunPass does not have an email address that they share with the public. However, if you want to contact SunPass electronically, they have an email form you can complete at this website.
SunPass Email Contact Form: https://www.sunpass.com/contactSunPass
You will need to leave your name, email address, account number or transponder number, phone number, and the problem you would like to address.
SunPass does have a mailing address for general questions and enrollment in the SunPass transponder program.
SunPass Mailing Address:
P.O. Box 880029
Boca Raton, FL 33488-0029
There is another address for replenishment payments. If you use this address, include your account number or transponder number with your payment.
Uniform Traffic Citation
P.O. Box 880069
Boca Raton, FL 33488-0069
Unpaid Toll Violation
P.O. Box 105477
Atlanta, GA 30348-5477
P.O. Box 105477
Atlanta, GA 30348-5477
If you have questions for SunPass, their customer service representatives can help. Whether you live in Florida or are visiting for a short time, SunPass is a useful tool to save you money on the toll roads all over the state. It is difficult to get around Florida without the toll roads, and the people at SunPass can help you better understand the benefits of the program.
SunPass customer service website: https://www.sunpass.com/contactSunPass
You can ask questions about your transponder or learn how to find one for your car. The website also has links that let you find how much it will cost you to travel on Florida roads, with or without the SunPass. There is also a link that shows you all of the roads and bridges that accept the SunPass, so you do not have to stop at every toll along the way.
SunPass only has one active social media account, on Twitter, where updates to the program can be posted in real time.
SunPass Twitter: https://twitter.com/@Sunpass_FDOT
SunPass is dedicated to enhancing the toll payment experience for millions of drivers, offering a streamlined, cost-effective way to access Florida’s toll roads and bridges. Whether you’re a frequent traveler on the Florida Turnpike, crossing the Card Sound Bridge, or navigating the expressways of central and southern Florida, SunPass customer service is here to assist, ensuring every journey is smooth and hassle-free.
SunPass revolutionizes how drivers in Florida and parts of Georgia manage toll payments by offering a more cost-effective and convenient solution. By utilizing a SunPass transponder, drivers can prepay their tolls at reduced rates, allowing for seamless travel through toll facilities without stopping. The system automatically detects the transponder, deducting toll amounts directly from the driver’s account. Account top-ups are facilitated through various methods, including online, phone, mail, or in-person transactions, ensuring flexibility and ease of use for all SunPass users.