Upgrade provides customers with numerous banking and financial options, including personal loans, auto refinancing, and checking accounts that reward customers with affordable monthly payments, bitcoin rewards, and other benefits to help improve their credit. Because of the vast array of services the company offers, customers experiencing any issues with their payments and transactions can contact their customer service team in a variety of ways, including:
Upgrade Customer Service Number
Upgrade’s customer service team can be directly reached out to through their customer service number for assistance with account information, connecting with associated banks, technical issues, and loan refinancing options. Their customer service number is a toll-free line, and users new to their services can learn more about Upgrade’s services through this number.
Upgrade Customer Service Number: 844-319-3909
Hours of Operation:
Monday-Friday: 6am-6pm PT
Saturday and Sunday: 6 am-5 pm P.T.
Upgrade Customer Service Mailing Address
For making payments to your credit line, personal loan, or auto loan, Upgrade provides mailing addresses for both standard mail and courier deposits. Their standard mail address allows customers to send standard payments, while their courier deposits address accepts bank deposits and cash deliveries through virtual means.
Upgrade Customer Service Mailing Address: Lbx#452210, P.O. Box 52210, Phoenix, AZ 85072-2210
Courier Deposits: Checkout, Attn: Batching Dept, lbx#452210 530 W Alameda Dr. Suite 105, Tempe, AZ 85282
Upgrade Customer Service Email Address
Their primary resource for connecting with customers is through their support email address. Upgrade’s email address can be used to contact a customer service representative at any point for assistance with account management, personal loans, rewards checking, processing payments, and more.
Upgrade Customer Service Email Address: [email protected]
Upgrade Customer Service Help Center
Upgrade’s Help Center provides an index of articles that customers can search through for assistance with their products and services. Through their help center, customers can search through topics based on their questions or concerns and find answers beforehand. Upgrade also provides its customers with a search bar, allowing customers to type in specific keywords for more direct answers regarding their issues to help resolve them. Their topics include:
Application Process: The application process section refers to all topics relevant to those applying for loans, credit cards, and refinancing through their company. This includes addressing questions about credit score checks, fixed or variable rates, and pre-approved codes.
Upgrade Card: The Upgrade card section focuses on providing answers to questions such as how to add the card to Google Pay, how long it will take to receive your card, and how to transfer balances to the Upgrade card.
Personal Loan: Their personal loan topic covers all information related to their loan process, including what can be used with a personal loan, how much can be borrowed, and what rates look like through Upgrade.
Account Management: Account management deals with all questions and topics handling Upgrade accounts, including how to change personal information, how to locate account numbers, and making payments on late payments.
Credit Health: Credit Health deals with credit summary and information topics, including how Credit Health calculates credit scores, what to do when errors occur, and how often is their credit information updated.
Upgrade Customer Service Help Center: https://upgrade.zendesk.com/hc/en-us
Upgrade Customer Service Mobile App
Upgrade customers can also manage their loans and finances through Upgrade’s mobile app. Their mobile app is available for both IOS and Android and can be used to manage account information, make online payments, and contact customer service.
Upgrade Customer Service Social Media Sites
Upgrade can also be contacted through their social media pages. These pages allow customers to follow their company on the latest updates regarding their services and agreements and can also be used to contact their customer service team for questions and concerns.
Upgrade provides neo banking services and equity funding, delivering to consumers fixed-rate credit cards, loans, and credit monitoring tools. Founded in 2016, Upgrade has become one of the fastest-growing credit card companies in the United States and has since raised $600 million in equity funding and made over $10 billion in loans since its launch.
Customer Service Number: 844-319-3909
Address: 275 Battery Street, 23rd Floor, San Francisco, California 94111
Contact Points: Phone, Email, Mail, Social Media
Services Supported: personal loan services, credit card services, credit monitoring services.