UPS is a company that is built on providing customers the solutions they need when they need them. They provide extensive customer support and a multitude of ways to contact them to have your problems or questions solved in a timely manner. A customer support agent can help you with delivery issues you’re experiencing, package tracking, billing and payment, as well as answer any shipping questions you may have. Their goal is to provide timely support that will allow each customer to be satisfied with their shipping needs. Shipping can be a hassle but UPS wants it to make it as easy and as streamlined as possible so that you can get on with your day.
UPS Phone Numbers
UPS understands that not every customer is utilizing the same services. Therefore, they have provided phone numbers that will allow you to reach a live person in the department that you need. This ensures that customers will get the quickest service and not be put on hold for lengthy periods of time as they wait to be connected with the expert they need.
For domestic shipping inquiries: 1-800-742-5877
For International shipping inquiries: 1-800-782-7892
For UPS Supply Chain solutions: 800-742-5727
UPS Email Address
Email communications are a crucial communication method these days. UPS understands that and provides an email contact form on their website. It can be accessed at the following URL-https://www.ups.com/upsemail/input?loc=en_US and is streamlined to send your email to the department of your choosing. This speeds up the communication process and allows UPS to help you get the support you need as soon as possible, without any unnecessary waiting.
UPS Mailing Address
Although it is not the quickest option, it is often convenient to make your inquiries by mail. For this reason, UPS has supplied the address of its corporate headquarters where complaints or questions can be sent.
UPS World Headquarters
55 Glenlake Parkway NE
Atlanta, GA 30328
UPS Customer Support Website
One of the most helpful places to look for support is on the UPS Customer Support page. There they provide all of their contact information and access to a number of frequently asked questions and their answers. Beyond that, they provide yet another avenue of contact with a live agent. Their live chat feature is one of the quickest and easiest ways to get your questions answered and your problems resolved. UPS also provides a virtual assistant to specifically address your tracking issues and get them resolved. This is yet another way that customer service is being streamlined to ensure that support is quick and painless. All of these features can be accessed at the UPS help center- https://www.ups.com/us/en/help-center.page. Another feature of the website is the store locator. This can be crucial to those who require a face to face interaction with a UPS employee. You can find your local store and make a quick visit to get the most personalized help and to receive unrivaled attention to your issue or question. In order to access the store locator visit https://www.ups.com/dropoff?loc=en_US.
UPS Social Media
In order to give customers more platforms to seek help, UPS has provided its various social media pages so that you can contact them. This helps spread out the traffic and makes sure that you can be helped as quickly as possible and don’t have to spend your precious time on hold. You might even find that one of their educational posts or videos answers the very question you were going to ask!
Their Facebook page can be accessed here: https://www.facebook.com/ups
Their Twitter page can be accessed here: https://twitter.com/UPS
Their LinkedIn page can be viewed here: https://www.linkedin.com/company/ups
You can see helpful videos on their YouTube page here: https://www.youtube.com/ups
The United Parcel Service is an international company that has been taking care of shipping needs since 1907. Though they are based in the US they have shipping points all over the world that deliver packages where they need to be when they need to be there. They are dedicated to customer service and began opening UPS stores in the early 21st century so that customers could have face to face interactions with support staff and have their needs better-taken care of.
UPS prides itself on being a pioneer in the shipping industry and holds itself to the highest standards. Customer service is an integral part of those expectations, so they take the time to invest in an easy to use website, trained customer service agents, as well as special tools like live chat and the virtual assistant.