If you use UPS Freight to ship goods around the country or the world, the UPS Freight customer service number is one of the best ways to ensure you have someone on-hand if anything is to go wrong. As one of the largest freight shipping providers in the world, UPS Freight knows how vital customer contact is. If you use them to ship goods for your business, it’s important you have access to a great customer service team – you don’t want to be left in the dark when your company’s reputation is on the line. Below we will take a look at the different avenues you can use to contact the UPS Freight customer care team!
UPS Freight Customer Service Number
UPS Freight has a range of different numbers you can call if you have a problem. But if you want to speak to a live person, your best option is to call their customer service number. Talking to a live person is the easiest way to find a solution to your problem – UPS Freight has an excellent customer service team on-hand to help you with any issues you might have. You can contact their customer service team for questions regarding rating, tracking, proof of delivery, lane information, and problem resolutions.
UPS Freight Customer Service Number: 800-333-7400 (Option 2)
Hours are 24/7.
UPS Freight Email/Contact Form
If you would like to email UPS Freight about a problem or question, you’ll need to use their contact form – they don’t have a specific email address at this time. You can find their contact form at http://ltl.upsfreight.com/aboutus/contactus/contact.aspx. Here you will be able to enter your details, your email address, and number. You can enter a question or comment in the text field – categories include customer service, EDI, and ‘MyLTLFreight.’ You can ask questions about tracking, current shipping, shipping costs, taxes, UPS Freight timeframes, and more.
UPS Freight Mailing Address
If you’re trying to find somewhere to send general correspondence to, UPS Freight does have a specific mailing address that you can use to send letters. Keep in mind that this is the least efficient way to contact UPS Freight – it should only be used if your matter is not urgent. Below is the full mailing address for UPS Freight:
1000 Semmes Avenue
P.O. Box 1216
Richmond, VA 23218-1216
UPS Freight Live Chat
UPS Freight does not have a live chat service at this time. Fortunately, there is a range of other communication methods available – all of which are mentioned on this page.
UPS Freight Customer Support Website
UPS Freight does not have a specific customer support website for their freight customers. Instead, the parent company, UPS, does have a site that helps outline the UPS Freight services and different solutions for common problems and questions. You can find it at https://www.ups.com/us/en/shipping/freight/services.page. Here you can see shipping times, value-added services information, ocean freight details, customs brokerage information, freight preparation tips, and more.
UPS Freight Social Media Accounts
UPS Freight doesn’t have as large of a social media presence as the parent company UPS, but they do still provide plenty of opportunities to contact them on social media channels. They use their social media platform to provide updates, news, promotions, and customer service contact. The links to their various social media accounts are provided below:
About UPS Freight
UPS Freight is a division of UPS that provides freight shipping for business owners and consumers. They utilize their parent company’s expertise to provide great shipping routes for those who want quick delivery of various goods. They operate over 20,000 trailers in North America – they also have over 200 facilities to service the moving of goods. If you need to transport large amounts cargo, this is one of the best options available to you in the US market.
UPS Freight is currently headquartered in Richmond, Virginia. This division of the company was acquired in 2005.