Western Union is a financial institution that focuses on the service of sending and receiving money. They seek to provide security as people transfer and wire money to family and friends or pay their bills through the service. It is one of the longest running services of its kind, which is a testament to its outstanding customer support. Through a customer care representative, you can get support tracking and completing transfers, troubleshooting issues with possible fraud, and get answers to all the questions you may have.
Western Union Phone Number
To Contact WU Customer Care, they provide a number of options. However, one of the quickest and most convenient ways is by calling. This will connect you with a support agent who is trained to take care of your needs and issues. Customer service representatives are available 24/7 to take your calls. Use one of the following numbers to get in contact with one.
For general customer care, call 1-800-325-6000
For help with the website, call 1-877-989-3268
Western Union Email Address
WU utilizes an email contact form that allows you to fill in your information and categorize your inquiry or complaint. This way your message will go directly to someone who is trained to resolve the specific issue or question you have. Once your message is received, they will work quickly to get you an answer and email you back right away. To send Western Union an email, visit https://wucare.westernunion.com/care/s/submit-customer-case?language=en_US.
Western Union Mailing Address
One of the frustrating things that people run into when calling, is having to wait on hold. One way to skip that, if your issue is not pressing, is to simply send it in the mail. Western Union has a customer support team that fields inquiries and complaints through the postal service and works hard to make sure that the issues are thoroughly worked through. To send a message through the mail, use the following address.
Western Union Financial Services, Inc.
P.O. Box 6036
Englewood, CO 80155
Western Union Support Website
If you visit https://wucare.westernunion.com/s/customer-care-home?language=en_US, you will find Western Union’s extensive help center. On the front page, there is a convenient search bar that allows you to ask your questions and see if it has already been answered. This is very helpful for those who don’t think they need to talk to a service agent or do not want to take the time to do so. You can be sure that any information posted on the site is helpful and checked by the experts on the WU Care team.
Western Union Online Chat
Another way to get immediate support without running the risk of having to wait on hold is by utilizing the WU live chat tool. Talking on the phone to a representative can feel like a daunting task, but live chat allows you stay in the comfort of your computer and chat back and forth. The messages are instant, so there is no need to wait for a response, and representatives are available 9:30 AM to 12 AM EST to provide you with the support you need. To chat with a customer care agent, visit https://wucare.westernunion.com/care/s/chat-with-us?language=en_US.
Western Union Store Locator
For some, it is easier to just go and talk with a representative in person. That is very understandable, so Western Union provides a convenient location search tool so that you can find the store closest to you. This can be very convenient if you are already out and about, and it ensures that a support agent can give you undivided attention. You can walk away knowing that your issue was quickly and thoroughly taken care of. To find a store close to you, visit https://www.westernunion.com/us/en/agent-locator.html.
Western Union Blog
Another way to connect with employees, as well as other customers, is through the WU Blog. Western Union provides this as an outlet for important news and updates as well as an informational site for frequently asked questions. They provide a number of articles and informational guides that help you to take care of your money-sending needs. To see the blog, visit https://www.westernunion.com/blog/.
Western Union Social Media
WU knows that it would be falling behind if it didn’t keep up with social media. The platform is currently one of the best ways to communicate and stay in touch with people. On Western Union’s pages, you can find helpful tips and tricks as well as helpful posts and comments from other customers just like you. You may even find that other customers provide the best insights into the problems or issues you are facing. To find their respective sights, follow the links below.
To view their Facebook page, visit https://www.facebook.com/WesternUnion/
To follow them on Twitter, visit https://twitter.com/westernunion
To find helpful videos on YouTube, visit https://www.youtube.com/westernunion.
About Western Union
Since 1851, Western Union has been a huge player in the telegram and financial communications industry. Now, they have stopped sending telegrams and focus solely on services like bill pay, wire transfers, and money orders. Their services can get money to almost any place in the world, so they focus a lot on customer support and fraud protection. They do not want their customers to have to worry about their money; they know it is important to them. Their support agents are available 24/7 in one form of contact or another.