If you purchase clothing or accessories through YOOX, you might end up needing the YOOX customer service number one day. YOOX is a fashion retailer that provides clothing through online stores all around the world. While the company is located in Milan, YOOX still has customer service teams in the United States to help American customers. If you’re someone who needs to get in touch with their customer care team, you have plenty of different options. This page is dedicated to providing you with all possible ways to contact YOOX customer care.
YOOX Customer Service Number
If you’re interested in speaking to a live person, the best option you have is the YOOX customer service number. You’ll be able to find solutions to almost any problem if you give their customer service team a call. Most customers use this customer service number to ask about issues with orders, shipping, tracking orders, accounts, online details, products, sizing, materials, online stores, technical issues, and more.
If you’d like to get in touch with the customer care team at YOOX, you can dial 1-800-795-6087.
Hours are as follows: Monday – Friday: 9 AM – 11 PM (EST)
YOOX Email/Contact Form
Those who prefer to use email to speak with YOOX can do so by using their online contact form. To find this form, you’ll need to head to the URL at http://help.yoox.com/system/selfservice.controller?CONFIGURATION=1097&PARTITION_ID=1&CMD=ESCALATION_REQUEST&USERTYPE=1 — at the bottom of the page, you will see an email button. Input all your information along with the question you have.
You can use this contact form for the exact same things you would use the customer service number for. Ask about your current orders, past orders, account information, shipping costs, delivery times, returns, warranties, product issues, or anything else related to YOOX products or services.
YOOX Mailing Address
While most people use the customer service number or contact form, you can also use traditional mail to get in touch with YOOX. This is definitely the slowest form of communication, but it is a possibility if you’re looking to send mail correspondence to their customer care team. Below is the full mailing address for YOOX:
148 Lafayette Street
New York, NY 10013
The United States of America
YOOX Live Chat
Live chat is an increasingly popular service that many companies offer to clients. Unfortunately, YOOX does not currently have a live chat feature available for their client base. If you want to speak with one of their team members, use the customer service number mentioned previously.
YOOX Customer Support Website
You don’t have to get in contact with the YOOX customer service department if you don’t want to. They also have a comprehensive customer support website that can help you find solutions to most of your problems. If you head to http://help.yoox.com/system/web/custom/hp/homepage/homepage.jsp?confId=1097 you will find the YOOX customer support website.
You can search in the bar at the top right-hand corner of the page. There are also subject sections on the left-hand side of the page. You can find information on shipping, size guides, payments, MYOOX, shipping, returns, and refunds. It’s a great resource for those who want to find solutions for their own problems.
YOOX Social Media Accounts
Social media is becoming an increasingly common area for companies and customers to interact. More and more firms are starting to understand the importance of maintaining a large social media presence. If you’re a customer who likes to speak with companies using your social media platforms, you’ll be pleased to know that YOOX has a large social media presence. As a specialist in online retail, YOOX knows how important it is to stay relevant on social media. Below are links to their different social media accounts:
YOOX, also now known as YOOX Net-a-Porter, is a large online retailer that specializes in fashion. YOOX itself started by purchasing excess clothing and items from brand names and then reselling them through their various stores. The company then merged with Net-a-Porter in 2015 – Net-a-Porter is another large online retailer of fashionable clothing and accessories. The company now employs over 4,300 individuals worldwide. They bring in around $1.8b in annual revenue. The company headquarters is in Milan, Italy. YOOX is traded on the Italian stock exchange.