Zappos Customer Service Number

Initially established by Nick Swinmurn in 1999, the inspiration for this platform was perhaps a little bit silly when you think about it, but it’s a problem the Zappos customer service number solves easily today.  You see, Nick was at his local mall and was unable to find what he was looking for, namely a pair of Brown Airwalks.  Now you can use Zappos to find just about anything you want online, and Airwalks in every color of the rainbow.

Zappos Customer Service Number

Did you just receive your order and it was the wrong color?  Do you need to know how to return your purchase, or even better exchange it?  Did someone send you a gift and you’d like to send it right back?  Maybe you want to know about Zappos’s backorder policy or find out what credit cards and other payment methods Zappos accepts?  Just pick up the phone and call the Zappos customer service number to get the answers.

Customer Service Number: 1-800-927-7671

Zappos Mailing Address

The heart of the Zappos empire, right there in sunny Las Vegas.

Mailing Address:

400 East Stewart Avenue
Las Vegas, NV 89101

Zappos Email Address:

Don’t have time to pick up the phone?  Need your questions answered fast?  Just use the following form and send an email and they’ll get right back to you.

Email: https://www.zappos.com/contact

Zappos Live Chat:

It’s always nice to get a little help from your friends, or at least from the customer service personnel at Zappos Live Chat.  Any time of day or night there’s someone there to greet you!

Live Chat: https://www.zappos.com/tng/chat.zml

Zappos Customer Support Website

Zappos offers a lot of options for their customer support site, answering the hundreds of questions asked by their customers every year.  Find out an item is out of stock and want to know if you can still get it?  Maybe you’re looking for a catalog or deciding what to do about a back order.  Wondering what happened to the pay by PayPal option?  Or why you can’t use the Bill Me Later option?  You can get all these answers through the Zappos customer support website.

https://www.zappos.com/customer-service-center

Zappos Mobile App

Want to access Zappos on the go?  Just pop on over to the Zappos Mobile App and pick the right one for your device.  You’ll have access to all the newest products at the click of a virtual button.

https://www.zappos.com/c/apps?pf_rd_r=9713B4C2E69D4A1E984F&pf_rd_p=2a6460fb-3d61-40a6-adc3-9a4480df7d7e

Zappos Social Media

Fashion is always on the move, and Zappos’s social media channels let you know what’s fresh and new on their site.  You’ll also get to take advantage of exclusive deals only available to those following these channels.

Twitter: https://twitter.com/zappos

Facebook: https://www.facebook.com/zappos

Instagram: https://www.instagram.com/zappos/

Pinterest: https://www.pinterest.com/zappos/

About Zappos

As we mentioned above, Zappos’s backstory is one that is common in the internet world, someone saw a minor problem in their lives and used it to fuel the creation of something that would change everything.  Swinmurn’s failure to find Airwalks in a particular color led to a voice mail being left with Tony Hsieh, a voicemail that almost found its way into the trash bin.  Swinmurn pointed out that 5% of all footwear in the US were being sold through paper catalogs, so there was indeed a market for an online retailer of shoes.

Initially launched under the name Shoesite.com, it was changed to Zappos to separate its identity from merely being a shoe store.  Just under ten years later Zappos was doing $1 billion in yearly sales and was carrying hundreds of different products for sale to people all over the world.  It just goes to show that sometimes when you put your best foot forward, you get the shoe on the right foot.

Customer Service Number:  1-800-927-7671

Physical Location:  400 East Stewart Avenue Las Vegas, NV 89101

Hours of Operation: 24/7 365

Company URL:  https://www.zappos.com/

Contact Points:  Phone, Email, Live Chat

Services Supported:  Outdoor Apparel, Eye-wear, Shoes, Watches, Wedding Apparel

Zappos Headquarters Location Map