GaDaddy’s phone services is 24/7, and I found it to be very quick to get my many issues resolved.
If you own MANY domains with GoDaddy, you will automatically become a VIP customer and will be assigned an Account Executive (a real person). VIP customer have a designated contact number:
GoDaddy VIP Phone #: 480-505-8885
If you are a VIP and call regular cumber (480-505-8859) you will be transferred to VIP support – either your account rep. or any available executive rep. Regular customer service reps CANNOT and WILL NOT assist any VIP customer!
This is actually pretty inconvenient (in my opinion), as VIP support is not as numerous, and on weekends they don’t “open for business” until 8:00 AM Mountain Time (10 AM Eastern Time). So you can only get help from “overnight VIP agents” of which there are very few.
Recently I called VIP support on a Sunday, and was on hold for 15 minutes, and never got any response. I then called regular support and got a live rep in less than 1 minute. However, he REFUSED to help me due to company policy, and transferred me back to VIP.
Bottom line – I will request to have my VIP status removed!
You will need your GoDaddy customer number OR account login name OR last 8 digits of the credit card number on file. You will also need a call-in PIN.
If you have a 2-step authorization enabled (highly recommended), you will receive an SMS/Text message with temporary 6 digit code, once you go through basic authorization over the phone.
We highly recommend that ANY GoDaddy customer set up a 2-step authorization, via SMS (possibly through GoDaddy app). It is fairly simple for hackers to gain access to your email, and then reset your account password, and gain control over all your domains. 2-step authorization provides additional level of security, which requires you to have physical control of your mobile phone, to get the SMS with your temporary 6 digit code, required for ANY login via website, app or by phone. This make it nearly impossible to for hackers/scammers to get control of your GoDaddy account.
We also recommend that you setup a 2-step authorization with your email provider, for the primary email account address.
Lastly, for GoDaddy accounts, we recommend using free email services, such as Gmail, Yahoo, Hotmail/Outlook, etc (with 2-step authorization), for the primary email address on file. If your email is assigned to any of your domains (Ex: firstname.lastname@example.org), and you forget to renew the domain or otherwise loose control of it, new domain owner can setup the same email and access your GoDaddy account.
Individuals and companies that need support domain registration, website designing, hosting, servers and marketing service, GoDaddy is one of the companies that offers such services. From this post, new and existing GoDaddy customers can use the contact information provided to seek for help related to their products and services.
Here’re the contact details
As the company offers a wide range of services, they need to have dedicated customers care representatives who will help customers solve their issues quickly. Initially, Go Daddy customers would send their inquiries or complaints via email to email@example.com. However, there is no more email support for questions. Go Daddy is doing away with the option and for customers to get their problems solved, choosing different support options is the way to go – either online chat system or phone.
The postal and official address of Go Daddy is 14455 North Hayden Road, Scottsdale, Azusa, United States.
There are two platforms where Go Daddy customers can look for support themselves – Go Daddy Help page and Go Daddy Community.
Obviously, Go Daddy’s help page is where they have articles answering questions regarding their products and services. Customers can use the page if they face problems with their accounts and other services. Go Daddy’s community, on the other hand, is a platform where customers can engage with other customers, support each other and resolve problems that any would have as far as Go Daddy products and services are concerned. All these pages can be options if you don’t want to contact Go Daddy’s customer service department directly.
For frequently asked questions and answers, for instance domain help, customer can go through the Help FAQ page
Because support through email is not possible anymore, Go Daddy customers can use either online chat system or make direct phone calls. However, the chat system is not always available especially when many customers are using it at the same time.
Go Daddy customer phone support is available free of charge. Their customer service team can be reached anytime. Go Daddy has provided several helplines and when calling, connection charges may apply depending on your area and your specific phone plan.
For general inquiries and customer support, Go Daddy customers can call (480) 505-8877
Customer can also find their specific Go Daddy customer phone numbers for their countries from this link – https://www.godaddy.com/contact-us.aspx
Every online business has realized how important customer services via social media is. For that reason, Go Daddy, considering the number of their customers all over the world provide customer support through their social media pages. Apart from just being dedicated and sending responses fast, Go Daddy’s social media customer care representatives are available 24/7.
About Go Daddy
Go Daddy was founded by Bob Parsons in 1997, and the company has been one of the largest domain registration companies in the World. As a privately-owned company Go Daddy provides a wide range of products and services such as website development, website hosting, domain name registration, ecommerce solutions, SSL certificates, podcasting and much more. The company has its headquarters situated in Scottsdale, Arizona, Unites States and presently employs more than 3,500 people and serves more than 13 million customers all over the world.