The customer service hot line for Target is designed to direct your call ONLY through the automated service assistant.
This means that you CANNOT PRESS O or continue to say “CUSTOMER SERVICE” to skip the automated assistant and be transferred to a live rep.
So don’t waste your time! The system will just keep bouncing you back to the beginning of the automated message.
Here is what you do to get to a live rep:
1. Call the Target Phone Number: 800-440-0680
2. Be patient and listen to the 5 options the automated assistant gives you:
Press 1 for: store experience, item availability, coupons
Press 2 for: registry or list
Press 3 for: target.com order
Press 4 for: Target credit or debit card, gift cards, third party credit cards
Press 5 for: information on becoming a vendor
If you follow the prompts, you will be connected to a live Target customer service rep in under 1 minute!!!
Dial the numbers below if you have the following issues:
Target.com Order Experience (track order, cancel, change, etc): 800-591-3869
Target Registries and Lists: 800-888-9333
General Merchandise Safety and Quality: 800-910-6874
Groceries Safety and Quality: 800-316-6151
Corporate (investor info, community involvement, careers, press): 612-304-6073
Target Credit Card: 800-424-6888
Target Gift Card: 800-544-2943
Minute Clinic: 866-389-2727
You can also install a Target app on your iPhone or Android device, for easy access to your online account, shopping, etc. There is a message function within the app, where you can send a message to customer service by filling out your name, email and issue you have a question about. A customer service rep gets back to you shortly after.
Target is the second largest discount retailer in America, surpassed only by Walmart. Target operates 1,803 stores throughout the US. Initially founded in 1902, Target was originally named Dayton’s Dry Goods Company. Over the years it has switched names numerous times, but in 1990’s new store formats were introduced under the Target brand. In 2000, the parent company was officially renamed as Target Corporation. The company’s branding focuses on delivering “cheap chic” and is appealing to a younger demographic.
Products: apparel, shoes, accessories, furniture, home and garden, electronics, baby & kids, groceries, pets, sports& outdoors, toys, books & school supplies.
Services: credit, debit and gift cards, registries and lists, pharmacy and clinic