Belk Customer Service Number

If you’ve purchased goods from Belk, it’s good to know that you can always call their customer service number if you have any problems. As a large provider of apparel, shoes, accessories, furniture, makeup, and other department store products, Belk deals with thousands of customers across the nation. For immediate assistance with any Belk-related inquiries, the Belk customer service team is available to help. We’ll overview your various options in further detail below!

Belk Customer Service Number

If you need to find a quick solution to a customer service-related problem, the Belk customer service number is your best option. Belk operates extended hours for their customer service phone number – live customer support representatives are available to help you with various requests. Many Belk customers use the customer service number to ask questions about current orders, track shipments, report problems with products, obtain warranty information, and other frequent requests.

Phone Assistance: Reach out to Belk customer service at 1-980-447-5442 for prompt support. Operating hours are Monday to Friday from 7:00 AM to 10:00 PM EST and weekends from 9:00 AM to 10:00 PM EST.

Belk Email Address & Contact Form

You have two options if you’d like to contact Belk via the Internet. First, you can send them a direct email at Belk_Customer_Care@belk.com. Belk also has an online contact form that you can use – head to https://www.belk.com/customer-service/ to find the form. Customers use these options to ask about registration, shipping, returns, sizing, gift cards, Belk Bucks, and other Belk-related issues.

Belk Mailing Address

Some customers prefer to contact Belk via traditional mail channels – this option should only be used by people who do not need immediate help. You can address Belk-related inquiries at the address below:

2801 W Tyvola Rd.
Charlotte, NC 28217

Belk Live Chat

Belk has an online live chat portal that can be used to contact their customer service team. If you want to contact Belk via the Internet but don’t want to wait for an email response, the live chat portal is the perfect option. Customers use it to resolve issues with their account, amend orders, report product problems, ask about rebates, and much more. Head to the customer support site at https://www.belk.com/customer-service/ and click the ‘Start Chat’ button on the main page. 

Live Chat hours are:

• Monday – Friday: 8:00 AM – 10:00 PM (EST)
• Saturday – Sunday: 10:00 AM – 8:00 PM (EST)

Belk Customer Support Site

Belk has a customer support website that provides information to customers about their products and services. You can find the page at https://www.belk.com/customer-service/. Here, you can see the Belk Terms of Use, rebate center, registration information, EGift Cards, information on catalogs, and other information.

Belk also has an FAQ section that is found at https://www.belk.com/customer-service/faqs/. Here, you will see questions about returns, store credit, promotions, Belk emails, in-store pickup, the Belk Rewards Card, and shipping inquiries. You can also search for other information if you can’t find anything that answers your question.

Belk Social Media

If you’re a modern-day consumer, you probably use social media extensively. Belk understands how frequently many customers use social media to contact organizations. They have social media accounts with all the major social media networks. You can use their accounts to reach customer support, find seasonal offers, and stay up-to-date with company news. Belk also notifies customers of new releases via their social media pages. Links to Belk’s social media accounts are below:

Follow Belk on Facebook, Twitter, and LinkedIn for the latest news and customer support.

Belk Mobile App

Download the Belk mobile app for Android and iOS for a streamlined shopping experience and easy account management.

Why would someone need to contact Belk?

Contacting Belk customer service is essential for a variety of reasons. Customers might need assistance with order inquiries, tracking shipments, reporting product issues, understanding return policies, managing Belk Reward Dollars, or seeking information about gift cards and Belk credit card accounts. Additionally, queries regarding Ralph Lauren products, American Express linked to Belk purchases, or store locations may require contacting customer service.

What questions/services/problems can the customer service options help with (if applicable/found)?

Belk’s customer service team can assist with a wide range of issues, including but not limited to inquiries about Belk Reward Dollars, Belk Rewards Mastercard, gift cards, store cards, Belk Credit Card payments, return policy, refund processes, money order status, confirmation emails, credit score implications, bank account linkages, interest charges, and PO Box information for returns or payments.

About Belk

Belk is a large, regional department store with locations across the nation. The company currently operates outlets in 16 states – there are over 500 Belk locations. Belk began business in 1888 – the first Belk store was in Monroe, North Carolina. Today, the company offers clothing, accessories, furniture, cosmetics, and other products. You can shop both in-store and online.

Sycamore Partners, a large private equity group with diversified interests, owns the company. Lisa Harper is the CEO of Belk. The company’s headquarters is in Charlotte, North Carolina.

Belk Headquarters Location Map