FEMA Customer Service Number

FEMA, also known as the Federal Emergency Management Agency, provides U.S. government aid for coordinating responses to disasters, including hurricanes and pandemics, to state governments and their residents. The agency works to establish policies and protocols for its U.S. citizens in the state of emergency, and those seeking out disaster assistance can do so through the following methods: 

FEMA Customer Service Number

FEMA’s hotline provides people with a free hotline for disaster survivors and can be used to apply for disaster assistance and receive help for general questions and concerns. Customers can also call the disaster assistance number for updates on applications, issues with receiving benefits, and account login assistance. Small businesses can contact FEMA for business assistance during disasters, and officials needing to contact headquarters can also contact FEMA using the customer service numbers listed below. 

FEMA Customer Service Number: 800-621-3362
FEMA Customer Service Disaster Assistance Number: 800-745-0243
FEMA Customer Service Small Business Number: 202-288-4657
FEMA Customer Service General Headquarters Number: 202-646-2500

FEMA Customer Service Mailing Address

FEMA’s mailing address allows people to write to FEMA regarding their policies, protocols, and disaster relief assistance programs. People can use the mailing address below to write to a customer service representative for assistance with their disaster survivors’ benefits. 

FEMA Customer Service Mailing Address: P.O. Box 10055, Hyattsville, MD 20782-8055

FEMA Customer Service Email Address

FEMA’s email address is used for general questions and concerns about disaster assistance and can be used to report disasters within your local area. When emailing FEMA, it’s recommended that messages include your name and the city and state where the disaster occurred. 

FEMA Customer Service Email Address: askia@fema.dhs.gov

FEMA Customer Service Website Information

FEMA’s website information provides a comprehensive list of associated websites that FEMA regulates, including Floodsmart.gov, the U.S Fire Administration, and Ready.gov. Users can also find FEMA’s website policies for their content, including its use of cookies, social media content policies, and privacy policy. The website also provides additional information for the use and reuse of its website content. 

FEMA Customer Service Website Information: https://www.fema.gov/about/website-information

FEMA Customer Service Live Chat

FEMA does not provide a live chat feature for its users, and those wishing to contact FEMA can do so through their customer service numbers, mailing addresses, email addresses, and contact forms. 

FEMA Customer Service Live Chat: N/A

FEMA Customer Service Contact Us Form

FEMA’s contact form provides its users with an online form for general inquiries and questions about disaster assistance for individuals and families throughout the United States. It can also be used for specific case information, allowing users to input their information for assistance. 

FEMA Customer Service Contact Us Form:  https://www.fema.gov/contact-us

FEMA Customer Service Mobile App

FEMA’s mobile app can be used to provide people with emergency alerts, safety tips, and resources directly on their mobile devices. The FEMA mobile app can be downloaded for both IOS and Android devices. 

Google Play: https://play.google.com/store/apps/details?id=gov.fema.mobile.android
Apple Apps: https://apps.apple.com/us/app/fema/id474807486

FEMA Customer Service Social Media

People wishing to keep up with emergency updates and collect resources can follow FEMA’s official social media pages. FEMA provides direct updates to their policies, the latest news for handling emergencies, and updates on disaster assistance for individuals and families through these pages. 

Facebook: https://www.facebook.com/FEMA/
Twitter: https://twitter.com/fema
LinkedIn: https://www.linkedin.com/company/fema/
YouTube: https://www.youtube.com/fema
Pinterest: https://www.instagram.com/fema

About FEMA

FEMA is the government agency for handling disasters at the state and government levels, providing individuals, families, businesses, and state governments with resources and government aid. Established in 1979 under the President Carter administration, the agency works to respond to disasters as a subagency under the Department of Homeland Security. 

Customer Service Number: 800-621-3362
Address: 500 C Street, SW., Washington, DC 20472
Website: https://www.fema.gov/
Contact Points: Phone, Email, Contact Us Form, Social Media
Services Supported: Federal Emergency Management Agency

FEMA Headquarters Location Map