Unum Customer Service Number

The Unum Group was formerly known as UnumProvident and was established in 1999 from the merger of two companies. It is an employee benefits company that focuses on support for disability, critical illness, and life insurance. It has been known as the Unum Group since 2007 and is separated into three segments: Unum US, Colonial Life, and Unum UK.

Unum Customer Service Number

The Unum Customer Service number is an access point to your policies and coverage information. Through this number, you can ask about the details surrounding your policy, including how to file a claim, follow up on a claim, the amount of coverage you have, etc. You can get assistance from their staff 8 am – 8 pm M-F EST.

• Unum Customer Service Employee Number: 866-679-3054 
• Leave, Disability: 800-858-6843 
• Term Life/ADD, Whole Life: 800-445-0402 
• Accident, Critical Illness, Hospital: 800-635-5597 
• Dental, Vision: 888-400-9304 
• Employers Customer Service Number: 800-275-8686 
• Policyholder Customer Service Number: 866-679-3054

Unum Mailing Address

You can find Unum’s headquarters in Chattanooga. However, field offices are located all over their respective service areas.

Unum Mailing Address:

1 Fountain Square,
Chattanooga, TN 37402

Unum Email Address

Unum demonstrates its commitment to customer service by providing a direct email to ask questions and present concerns about your policy.

Unum Email Address: askunum@unum.com

Unum Help Center

Unum provides information about its COVID-19 response as part of its FAQ section. However, most of their help center is found beyond an account login. Once you log in, the site can provide benefit information, details about qualified providers, and answers about how your employees can get the most out of their Unum coverage. 

Unum Help Center: https://www.unum.com/covid-19/faqs

Unum File a Claim

Unum provides a conveniently accessible form for filing a claim on your policy.

Unum File a Claim: https://services.unum.com/_fwLogin/fw_default.aspx?ReturnURL=http://services.unum.com/

Unum Find an Office Locator:

If you need to reach a field office, you can use the below link to find one near you.

https://www.unum.com/FindFieldOffice

Unum Contact Us Form:

Using this contact form, you can contact a sales representative to discuss starting a new policy or making updates to an existing one.

https://www.unum.com/employers/contact-sales

Unum Mobile App

The mobile app provides a great resource for accessing details about your policies with the Unum Group. Here, you can find your policy number, get information about your coverage, contact a customer support agent, and find out about its employee assistance program.

Google Play: https://play.google.com/store/apps/details?id=com.unum.mobile 

Apple Apps: https://apps.apple.com/us/app/unum-customer/id926425669

Unum Social Media

Unum provides some customer service elements through its social media accounts. Each of these accounts gives access to information about the company, updates about its services, and access to general assistance with its offerings.

• Unum Facebook: https://www.facebook.com/unumbenefits 
• Unum X/ Twitter: https://twitter.com/unumnews 
• Unum LinkedIn: http://linkedin.com/company/unum 
• Unum Blog: https://workwell.unum.com/

About Unum

Union Mutual Life Insurance was founded in Maine in 1848, issuing its first policy to Elisha B. Pratt for $ 5,000 in October of the following year. It would continue to expand its services throughout the United States over the next 100 years. In 1940, the company bought the Massachusetts Accident Company, marking its entry into health and accident insurance plans. In 1969, they opened a holding company, the first for any insurance company. It would continue to grow and acquire new companies until 1999 when it would merge with Provident under the name UnumProvident. This name would change in 2007 to Unum.

Unum Headquarters Location Map