The Unum Group was formerly known as UnumProvident and was established in 1999 from the merger of two companies. It is an employee benefits company that focuses on support for disability, critical illness, and life insurance. It has been known as the Unum Group since 2007 and is separated into three segments, Unum US, Colonial Life, and Unum UK.
Unum Customer Service Number
The Unum Customer Service number is an access point to your policies and coverage information. Through this number, you can ask about the details surrounding your policy, including how to file a claim, follow up on a claim, the amount of coverage you have, etc. You can get assistance from their staff 8 am – 8 pm M-F EST.
Unum Customer Service Employee Number: 866-679-3054
Leave, Disability: 800-858-6843
Term Life/ADD, Whole Life: 800-445-0402
Accident, Critical Illness, Hospital: 800-635-5597
Dental, Vision: 888-400-9304
Employers Customer Service Number: 800-275-8686
Policyholder Customer Service Number: 866-679-3054
Unum Customer Service Mailing Address
You can find the headquarters of Unum in the town of Chattanooga. However, field offices are located all over their respective service areas.
Unum Customer Service Mailing Address: 1 Fountain Square, Chattanooga, TN 37402
Unum Customer Service Email Address
Unum demonstrates its commitment to customer service by providing a direct email to ask questions and present concerns about your policy.
Unum Customer Service Email Address: [email protected]
Unum Customer Service Help Center
Unum does provide information about their COVID-19 response as part of their FAQ section. However, the majority of their help center is found beyond an account login. Once you log in, the site can provide information about your plan’s benefits, qualified providers, and other relevant answers.
Unum Customer Service Help Center: https://www.unum.com/covid-19/faqs
Unum Customer Service File a Claim
Unum provides a conveniently accessible form for filing a claim on your policy.
Unum Customer Service File a Claim: https://services.unum.com/_fwLogin/fw_default.aspx?ReturnURL=http://services.unum.com/
Unum Customer Service Find an Office Locator
If you need to reach a field office, you can use the below link to find one near you.
Unum Customer Service Find an Office Locator: https://www.unum.com/FindFieldOffice
Unum Customer Service Contact Us Form
Using this contact form, you can reach out to a sales representative to discuss starting a new policy or making updates to an existing policy.
Unum Customer Service Contact Us Form: https://www.unum.com/employers/contact-sales
Unum Customer Service Mobile App
The mobile app provides a great resource for accessing details about your policies with the Unum Group. Here you can find your policy number, get information about your coverage, contact a customer support agent, and more.
Unum Customer Service Social Media
Unum provides some customer service elements through its social media accounts. Each of these accounts gives access to information about the company, updates about their services, and access to general assistance with their offerings.
Union Mutual Life Insurance was first founded in Maine in 1848, issuing its first policy to Elisha B. Pratt in the amount of $5000 in October of the following year. It would continue to expand its services throughout the United States over the next 100 years. In 1940 the company bought the Massachusetts Accident Company, marking its entry into health and accident insurance plans. In 1969 they opened a holding company, the first for any insurance company. It would continue to grow and acquire new companies until 1999 when it would merge with Provident under the name UnumProvident. This name would change in 2007 to Unum.
Customer Service Number: 866-679-3054
Address: 3850 N Causeway Blvd #450, Metairie, LA 70002
Contact Points: Phone, Email, Social Media
Services Supported: Employee benefits, disability, critical illness, and life insurance