Metromile Customer Service Number

Founded in California, Metromile is a unique insurance company that offers pay-per-mile car insurance to numerous locations in the United States. It also provides vehicle information, smart driving features, and automated claims. The company was developed to support customers who use their vehicles on an extremely limited basis. Those using Metromile don’t see their rates influenced by driving behavior or style, so they all get the same rates. The Metromile Pulse is the device placed in the car to mark mileage and watch for street sweeping zones, car health, and more.

As helpful as it sounds, you may need the customer service team sometimes. Use any of the following contact methods to reach them.

Metromile Customer Service Number

Metromile no longer provides a customer service number, preferring that customers now use their Live Chat feature. However, if you need to file a claim, there is a phone number for doing that.

Metromile Customer Service Number: NA

To File a Claim: 1-888-595-5485

You’ll find customer support representatives available 24/7 at both these numbers.

Metromile Mailing Address

Although Metromile serves drivers in Oregon, Washington, Pennsylvania, New Jersey, California, Illinois, Virginia, and Arizona, its headquarters are located where it was founded–San Francisco, CA. If you’d like to correspond by mail about investor relations, legal disputes, claims, or similar issues, here is the address to use.

Metromile Mailing Address:

Metromile Insurance Company
425 Market Street,
Suite #700
San Francisco, CA 94105

Metromile Website Support

Do you like to try solving problems independently before asking for assistance? There are a few pages you can check out. For example, the self-help center provides numerous articles about topics related to every insurance product that Metromile offers. Whether you want to understand the claims process, apply for a new policy, change your personal information, link your policy to a different bank account, or something else, this is a great place to start.

Metromile Self-Help Center: https://www.metromile.com/help/

If this doesn’t help you, there are two ways to contact customer service without leaving the website. One way is to use the live chat feature. All you have to do is scroll toward the bottom of any page and click on the “Chat With Us 24/7” link to start a conversation.

Would you rather email? No email address is publicly available on the website, but you can receive assistance that way by filling out an online support request. Just give them a brief description of your question or issue to ensure your inquiry is directed to the best party.

Metromile Support Request Form: https://www.metromile.com/help/contact

Metromile Mobile App

The mobile app is the keystone of your Metromile experience. Through this app, you can track your current balance and mileage and receive alerts about your vehicle. You’ll know if your vehicle is parked in a street sweeping zone, the current state of your vehicle’s health, and more.

Google Play: https://play.google.com/store/apps/details?id=com.metromile.release 

Apple Apps: https://apps.apple.com/us/app/metromile-car-insurance/id734641795

Metromile Social Media

If you’re interested in Metromile news, follow the company’s social media channels. It’s a great way to get tips on insurance, responsible car ownership, and vehicle usage, in addition to updates about the company’s service areas and products. You can also use these channels to interact with customer support via comments and instant messaging.

• Metromile Facebook: https://www.facebook.com/Metromile 
• Metromile Twitter: https://twitter.com/Metromile 
• Metromile Instagram: https://www.instagram.com/metromile/ 
• Metromile LinkedIn: https://www.linkedin.com/company/metromile
• Metromile YouTube: https://www.youtube.com/c/metromile 

About Metromile

Founded in Redwood City, CA in 2011, Metromile quickly attracted fiercely loyal customers who appreciated its unusual but thoughtful approach to insurance. Two years after its founding, the company moved to San Francisco, and it soon opened other office locations in states where it started providing coverage. In February of 2021, the company became publicly listed. It continues to win admiration for how it serves that niche community of people who own but don’t drive frequently.

Claims Filine Number: 1-888-595-5485 

Mailing Address:

Metromile Insurance Company
425 Market Street,
Suite #700
San Francisco, CA 94105

Website: https://www.metromile.com 

Contact Points: Phone, Email, Website, Mobile App, Social Media 

Services Supported: Pay-Per-Mile Insurance

Metromile Headquarters Location Map