SilverScript Customer Service Number

CVS Health created SilverScript Insurance Company to provide Medicare Prescription Drug Plans. They offer three SilverScript plans with a $0 deductible in 44 50 states. They continue to provide this coverage for seniors in the United States.

SilverScript Customer Service Number

Their customer service number is an excellent access point for their insurance services. You can get information about your plan, verify coverage, and manage it with them through this number. They can help you understand your benefits, learn about drug pricing, how to use coinsurance, and whether a brand name drug is covered on your health plan or any Medicaid services you may have. Using this team as a resource, you’ll be able to get questions about your plan features answered and get the most out of your prescription drug benefit.

SilverScript Customer Service Number: 866-634-6558 or 1-833-537-3385 TTT 711

Hours: 8 am to 8 pm local time, Monday through Friday

SilverScript Mailing Address

SilverScript provides a convenient P.O Box address for corresponding with them when physical media is necessary.

SilverScript Mailing Address:

P.O. Box 52066
Phoenix, AZ 85072-2066 

SilverScript Help Center

SilverScript provides exceptional customer service articles on all aspects of their services. You can learn about their Emergency Care options, read about opioid concerns, information about pharmacy coverage, and more. When you have any questions, sometimes it’s easier to get information about plan benefits, covered drugs, copay costs, and other member services using an FAQ resource. You can find out if your preferred pharmacy accepts your plan, whether you need generic drugs or have name-brand prescription drug coverage and more. It’s a great first stop for getting your questions answered. 

SilverScript Help Center: https://www.aetna.com/faqs-health-insurance.html

SilverScript Contact Us Page

When you have non-urgent concerns, you can use the Contact Us form to contact the customer service team of SilverScript. When selecting coverage, it’s an excellent resource for getting information about their different plans or specific elements of your coverage.

SilverScript Contact Us Page: https://www.aetna.com/about-us/contact-aetna.html.

SilverScript Mobile App

The SilverScript Customer Service Mobile App is an excellent tool for getting information about your plan. It can provide you with covered service providers and ensure you’re never without your insurance information. It also allows you to access different pieces of information about your coverage, such as the price of your copay, whether you can order a 90-day supply, determine your order status, and more information about the products.

Google Play: https://play.google.com/store/apps/details?id=com.aetna.aetnahealth 

Apple Apps: https://apps.apple.com/app/id1261033071

SilverScript Social Media

Aetna and CVS maintain SilverScript social media platforms to support their customers. They are primarily used for keeping up with changes in coverage and management of Aetna/CVS-related insurance plans and services, including SilverScript. These services are viable ways of reaching out for support with SilverScript products. However, due to the public nature of these channels, be sure that you refrain from including personal information in your questions.

• SilverScript Facebook: https://www.facebook.com/aetna 
• SilverScript X/ Twitter: https://twitter.com/aetna 
• SilverScript LinkedIn: https://www.linkedin.com/company/aetna?trk=top_nav_home 
• SilverScript YouTube: https://www.youtube.com/aetna

About SilverScript

Consumer Value Stores began its life as part of the Melville Corporation. Melville changed its name to the CVS Corporation in 1996. However, CVS itself has existed since the 1960s under the Melville Corporation. In 1967 it would add the iconic pharmaceutical operations to its offerings. By 1970, there were more than 100 stores in the Northeast. By the ’80s, this number would grow to over 400, reaching over 4,000 by 1996, when the company became the CVS Corporation. The initial offering of SilverScript occurred in 2006 by CVS and would go on to acquire Aetna in 2017. Today, Silverscript is offered as part of the merged CVS/Aetna corporation.

SilverScript Headquarters Location Map