This unique insurance company was founded in San Francisco and offered pay-per-mile car insurance to numerous locations in the United States. It also provides vehicle information, smart driving features, and automated claims. Metromile was developed to support customers who use their vehicles on an extremely limited basis. Those who make use of Metromile don’t see their rates influenced by driving behavior or style. This means that all users of Metromile get the same rates. The Metromile Pulse is the device that is placed in the car to mark mileage, as well as watch for street sweeping zones, car health, and more.
Metromile Customer Service Number
The Metromile customer service number reaches out to their team. Through this number, you can get information about the services they provide, your current account, payments due, and much more. Two other numbers are provided for getting a quote, reporting a claim, and ending your insurance policy. These numbers are available 7 am-5 pm PT, Monday to Friday.
Metromile Customer Service Number: 888-242-5204
File a Claim: 888-595-5485
Get a Quote: 888-242-5204
Metromile Customer Service Mailing Address
The headquarters of the Metromile Insurance Company can be found in Tempe, AZ, on Fountainhead Parkway. From here, they maintain their operations in Oregon, Washington, Pennsylvania, New Jersey, California, Illinois, Virginia, and Arizona.
Metromile Customer Service Mailing Address: Metromile Insurance Company, 1501 W. Fountainhead Pkwy, Suite 200, Tempe, AZ 85282
Metromile Customer Service Email Address
There is no direct email address for reaching out to the Metromile customer support team.
Metromile Customer Service Email Address: N/A
Metromile Customer Service Help Center
The Help Center provides an immense amount of information about Metromile. You can learn about filing claims, the Metromile App, coverage, and much more through these articles. All you may need to be aware of regarding the services they provide can be learned through this link.
Metromile Customer Service Help Center: https://www.metromile.com/help/
Metromile Customer Service Live Chat
You can find a link to their Live Chat support by clicking on the chat button on the right lower corner of the site. Through this, you can get help with your account and learn more about their services and other topics related to Metromile.
Metromile Customer Service Live Chat: https://www.metromile.com/help/
Metromile Customer Service Contact Us Form
The following form is used to reach out to the claims department to begin the process. You have the choice of filing a claim for glass-only damages, roadside assistance, and all other types of claims.
Metromile Customer Service Contact Us Form: https://www.metromile.com/help/contact
Metromile Customer Service Mobile App
The mobile app is the keystone of your Metromile experience. Through this app, you can track your current balance and mileage, as well as receive alerts about your vehicle. You’ll know if your vehicle is parked in a street sweeping zone, the current state of your vehicle’s health, and more.
Metromile Customer Service Social Media
The Metromile social media presence will be your source for updates about Metromile’s service area and products. You can learn about new programs, connect with other users, and request general support from their social media team.
This company was first formed in Redwood, CA, in 2011 by Steve Pretre and David Friedberg. Two years later, it would move to San Francisco and open a second of its office space. As the company grew, it would found new locations in Boston and Tempe in 2015. The company was growing so well and successfully that it would continue to expand in the ensuing years. February of 2021 would see the company becoming publicly listed.
Customer Service Number: 888-242-5204
Address: 1501 W. Fountainhead Pkwy, Suite 200, Tempe, AZ 85282
Contact Points: Phone, Email, Social Media
Services Supported: Pay-Per-Mile Insurance