For general inquiries regarding personal and business banking contact the main customer service number – 800-786-8787.
To use the touch tone system: Press *77
To speak to a live representative as fast as possible:
1. When you hear the automated system, press 0
2. Ignore all the questions and prompts by the automated system, and say “CUSTOMER SERVICE”
3. You will need to repeat the words “CUSTOMER SERVICE” 4-5 times to be connected to a rep.
If you have specific inquiries regarding loans, mortgages, wealth management, credit cards, or are calling from overseas, as well as business/corporate inquiries contact one of the numbers below:
SunTrust Banks Inc is an American bank holding company that services the southern states and Washington DC. The company offers a wide range of personal and corporate financial services and products. These include: personal banking, credit cards, loans, wealth management, small business, investment, and more.
There are 1,400 branches and 2,160 ATMs in the following states: Alabama, Arkansas, District of Columbia, Florida, Georgia, Maryland, Mississippi, North Carolina, South Carolina, Tennessee, Virginia, West Virginia.
Home Improvement Loans
Private Wealth Management
Small Business Loans
Corporate & Commercial
Home Equity Loans
Refinancing and Debt Consolidation