SunTrust Customer Service Number

SunTrust Phone: 800-786-8787
SunTrust Website
Hours 24/7 (5-7 minutes wait time)
Address SuntTrust Plaza, Atlanta, Georgia

How To Contact SunTrust by phone:

suntrust-logoFor general inquiries regarding personal and business banking contact the main customer service number – 800-786-8787.

To use the touch tone system: Press *77

To speak to a live representative as fast as possible:

1. When you hear the automated system, press 0
2. Ignore all the questions and prompts by the automated system, and say “CUSTOMER SERVICE”
3. You will need to repeat the words “CUSTOMER SERVICE” 4-5 times to be connected to a rep.

Additional SunTrust Phone Numbers

If you have specific inquiries regarding loans, mortgages, wealth management, credit cards, or are calling from overseas, as well as business/corporate inquiries contact one of the numbers below:

  • International Customer Support: 1-800-ST-TRAVEL (1-800-7887-2835)
  • Online and Mobile Banking: 1-800-382-3232
  • Report a Lost or Stolen Credit Card: 1-800-786-8787 (Select 5)
  • Report Checking Account Fraud: 1-800-786-8787 (Option 5)
  • SunTrust Mortgage (New or Existing): 1-800-634-7928
  • Loan Servicing Center: 1-888-461-8862
  • Business Customer Service: 1-800-752-2515
  • SunTrust Wire Transfers: 1-800-947-3786
  • Private Wealth Management: 1-866-495-5416
  • Commercial Banking: 1-866-476-1460
  • SunTrust Endowments & Foundations: 1-866-223-1499

About SunTrust

SunTrust Banks Inc is an American bank holding company that services the southern states and Washington DC. The company offers a wide range of personal and corporate financial services and products. These include: personal banking, credit cards, loans, wealth management, small business, investment, and more.

There are 1,400 branches and 2,160 ATMs in the following states: Alabama, Arkansas, District of Columbia, Florida, Georgia, Maryland, Mississippi, North Carolina, South Carolina, Tennessee, Virginia, West Virginia.


Personal Checking

Home Improvement Loans

Credit Card


Auto Loans

Private Wealth Management

Small Business Loans

Corporate & Commercial

Retirement Plans

Home Equity Loans

Refinancing and Debt Consolidation