SunTrust Customer Service Number

SunTrust Phone:844-487-8478
Hours24/7 (5-7 minutes wait time)
AddressSuntTrust Plaza, Atlanta, Georgia

SunTrust Bank merged with BB&T Bank to become the Truist Financial Corporation in 2019. This was the largest merger in over a decade. If you’re looking for the SunTrust Bank customer service phone number, you can contact Truist Bank using various phone numbers depending on the support type you require. Read on to find out how to get in touch with Truist Bank using the various contact points. 

Truist Customer Service Number

Truist provides a customer service number for general inquiries regarding personal and business banking. This is the main customer service number for general inquiries, including account opening, loyalty bonus programs, account deposit limits, fees, and more.  

Truist customer service number: 1-844-487-8478

There’s also a separate phone number for customers calling from outside the USA.

International customer service number: +1-910-914-8250

You can also solve most issues with your Truist business or personal account using these phone numbers. These include the Truist Dynamic Business checking account and the Truist One checking account. Similarly, the support staff can help your personal or business savings account. 

Furthermore, you can contact the main customer service number for questions about loans, personal or business credit and debit cards, and other account-related inquiries. The support team can also help you with queries about your personal or business credit cards and debit cards. 

Don’t hesitate to call the main customer service line with questions about your Delta SkyMiles Business Credit Card. You can ask questions about the loyalty cash bonus, how to earn loyalty bonus points with card purchases, and raise issues with your loyalty travel bonus. 

These numbers are available Monday through Friday, 8 am to 8 pm ET, and Saturday 8 am to 5 pm ET. The customer service number is closed on Sundays. However, you can get 24/7 automated support by calling these numbers. 

Truist Mobile and Online Banking Customer Service Number

Trusit offers digital banking and mobile banking services for its customers. There is a dedicated customer service line you can call with any questions or queries related to Truist mobile or digital banking. This number is available for both personal and business clients. You can call this number in case you cannot log in to your online or mobile bank account. You can also call with general inquiries about how these services work. 

Trusit online banking customer service number: 1-888-228-6654

Trusit Insurance Products Customer Service Number 

Similarly, there’s a dedicated number to call for all issues or queries about the company’s insurance products. These include Truist personal and business insurance products. 

Truist life and health insurance services number: 1-800-474-1471 

You can also call the above-mentioned number to explore Trusit business insurance solutions. For business insurance inquiries regarding employee benefits, there is a dedicated line to call. An agent will help you explore options or solve your issues or complaints. 

Employee benefits customer number: 1-800-226-0051

McGriff is part of the Truist Insurance holdings. But there are separate phone lines to contact support for McGriff insurance services. The number to call depends on the specific McGriff insurance services you need. 

McGriff Business and Personal Claims Center: 1-800-990-4228

McGriff Personal Property & Casualty Sales & Service number: 1-800-228-1820

McGriff Business Property & Casualty number: 1-877-643-6227

Truist Mortgage Customer Service Number 

There’s a number to call if you want to explore Truist Mortgage options. You can also speak to a Truist wealth advisor or access Truist advisory services on this number. The knowledgeable team can advise you on mortgage options and answer any questions regarding the bank’s mortgage services. 

Truist Mortgage Services Number: 1-800-634-7928

This number is available Monday through Friday, 8 am to 8 pm ET, and Saturday, 9 am to 3 pm ET. 

If you prefer self-service, there is a dedicated website where you can learn everything to do with Trusit Mortgages. You can also view the current mortgage rates, calculate your mortgage payment, and more. 

Truist Merchant Services Customer Support Number

Truist Merchant Services allow small business owners to accept payments from anywhere. So you’re not restricted to accepting cash payments. There are two numbers you can call, depending on if you’re a new client or an existing client. 

Truist Merchant Services Sales Number: 1-866-238-2420

Truist Merchant Services Client Support Number: 1-877-672-4228

Additionally, you can visit the Truist Small Business Merchant Services website for more information. There is a lot of information available here, and you might not need to call customer support after all. 

Truist Social Media Channels

Although Trusit doesn’t have a help center where you can find self-service information, the company has multiple social media accounts. Here, you can access information about Sterling Capital Funds, brokerage accounts, and access advice offered by Truist advisors. Similarly, you can ask about specific Truist investment services. You can also send a message on these channels with your questions or inquiries. Be sure not to include sensitive personal information with your request. 


Twitter (X): 


Truist Newsroom 

Truist has a newsroom where you can access the latest information about Truist investment services and other company-related news. You’ll find updates on the latest news about Truist securities, projects by the Truist Foundation, and much more. You can also learn about the company’s history, investors, and team. 

Trust Newsroom: 

About Truist

The Truist Financial Corporation is an American bank holding company headquartered in Charlotte, North Carolina. Truist started in 2019 after a merger between SunTrust Bank and BB&T Banks. The company offers various personal and corporate financial services and products. These include personal banking, securities brokerage, asset management, insurance products and services, and more. 

There are 2,781 branches and over 3,00 ATMs across 15 states and Washington, DC.