The General Insurance Customer Service Number

If you insure your car using The General Insurance, you might find that The General Insurance customer service number comes in handy next time you have a problem with your policy or need to make a claim. Whether you have a question about your coverage, or you need to report an accident, it’s good to know you have a solid team behind you that can help you get the help you need, when you need it. The General Insurance knows how crucial it is to have easy access to their customer support team. Check out all the avenues available to you below!

The General Insurance Customer Service Number

If you need to speak to a live person quickly, calling The General Insurance customer service number is your best option – it’s the easiest way to get in touch with a specialist. The number you call will depend on the reason that you’re calling. The General Insurance has two different phone numbers that are used for different purposes. One is for claim-related calls, and the other is for general questions or feedback. If you’re in an accident, you should call their claim line straight away. If you have questions about policies, quotes, roadside assistance, general insurance coverage, ID card copies, terminology, local agents, billing, savings options, investor relations, or other standard issues, call their general service line.

The General Insurance For Claims: 1-800-280-1466

This line is open 24/7, 365 days a year. You should claim as soon as possible if you’re in an accident – don’t let the other driver dictate the claim.

The General Insurance General Service: 1-844-328-0306

This line typically runs 24/7.

The General Insurance Email/Contact Form

If you are interested in emailing The General Insurance about any complaints or questions, you can do so by using the online contact form they have provided on their website. You can find the contact form at https://www.thegeneral.com/about/contact/. Here, you will be able to enter your name, email address, phone number, and personal details. You can ask about existing or future policies, terminology, current claims, local agents, billing, payment, technical errors, and more. Keep in mind the phone number listed about is better for checking claims.

The General Insurance Mailing Address

If you want to send correspondence to The General Insurance, you can do so by sending letters to their headquarters in Nashville, Tennessee. Keep in mind this is the slowest way to interact with the company. The full address is provided below:

The General Insurance Mailing Address:

2636 Elm Hill Pike,
Suite 510
Nashville, Tennessee 37214

The General Insurance Live Chat

The General Insurance does offer a live chat service to people who are trying to speak with a customer service representative online through a Contact Us option. This live chat service is primarily used to help people get quotes for insurance or to learn more about quotes that they have been offered — although you can also use it to ask other questions about their offerings. You can find their live chat service at:

https://thegeneralauto.egain.cloud/system/templates/chat/TheGeneral/index.html?entryPointId=1014&templateName=TheGeneral&locale=en-US&ver=v11&postChatAttributes=false&eglvrefname=&null&aId=EG23007631&sId=E13920701f-11a7-4156-b054-322daafccbed&uId= .

The General Insurance Customer Support Website

Depending on what you’re looking for, The General Insurance has multiple options for customer support on their website. If you have questions about your policy or need help solving a complicated issue, start with some of the online resources. For FAQs related to their offerings – such as policies, online quotes, and coverage choices – head to https://www.thegeneral.com/car-insurance/faq/ and browse their questions.

If you’re confused about the basics of insurance, head to The General Insurance ‘Auto Insurance Basics’ page where you will find everything you need to know about the auto insurance industry. You can find it at https://www.thegeneral.com/car-insurance/basics/.

To manage your policy or to make changes to your current policy, you can head to the policy portal at https://www.thegeneral.com/mypolicy/welcome.htm. Here, you will be able to view all your coverage information.

The General Insurance Social Media

While The General Insurance is not known for being a technology-related company, they do understand the importance of having a presence on social media. They will communicate with customers on most of the major social media networks. They also release news, advertisements, and promotional deals via these channels. We compiled a list of their social media links below:

• The General Insurance Facebook: https://www.facebook.com/TheGeneralAuto/
• The General Insurance X/ Twitter: https://twitter.com/TheGeneralAuto

About The General Insurance

The General Insurance is an auto insurance provider based in Nashville, Tennessee. The company has been in operation since 1963. Unlike most insurance companies, The General Insurance is well-known for its specification in auto insurance. They don’t deal with any other forms of insurance. The company has made a name for itself by insuring people that other insurance companies may not offer policies too – they specialize in high-risk automobile drivers.

A larger insurance company – American Family Insurance – owns the company. This insurance company acts as a parent company for The General Insurance. American Family Insurance reports over $8b in annual revenue.

The General Insurance Headquarters Location Map