To get in touch with a member of BuildDirect customer service team use the contact information provided in this post.
If you are in any part of North America and want to get in touch with BuildDirect customer care agent, you can visit any of their six super warehouses in Vancouver B.C., Los Angeles, Dallas, Atlanta, Chicago, and New Jersey.
Contacting BuildDirect customer representative through email is one option that customers can use. The company has provided several email addresses for their various departments. If you are going to send an inquiry or complaint via email, make sure you use the right email address.
For customer support, use firstname.lastname@example.org.
For technical inquiries, use email@example.com.
For marketing inquiries, use firstname.lastname@example.org.
Some issues don’t need the help of a customer care agent. In that case, if you are a new or existing BuildDirect customer and have some of the general concerns, you can visit their Learning Center – https://www.builddirect.com/learning-center/ or their FAQ page – https://www.builddirect.com/learning-center/faq/general/. The two sections provide answers to home improvement questions and BuildDirect’s products and services in general.
BuildDirect has also provided a customer phone number. To speak to a member of BuildDirect customer service team, call 1-877-631-2845. BuildDirect customers who call this number will be asked a series of questions regarding the nature of their call. It would be essential to answer these questions as accurately as possible so that you get through to the correct department.
BuildDirect customer phone number is available Monday – Friday: 9am – 8pm EST and Saturday: 10am – 6:30pm EST. Customer calling from outside North America can use this number – 604-662-8142.
The social media is another alternative to contacting BuildDirect customer department. If you are a member of the Twitterati or Facebook, you may find that tweeting or liking BuildDirect directly is the best way to get the answers you seek.
For customer support, use the Twitter handle @builddirect or visit https://twitter.com/builddirect. For Facebook, like their page from this link – https://web.facebook.com/builddirect/. Other social pages are Google+ and LinkedIn, visit https://plus.google.com/+builddirect/posts and https://www.linkedin.com/company/build-direct respectively.
BuildDirect is one of the largest online marketplaces for home improvement products. The company connects homeowners directly to the suppliers of home improvement products, thereby eliminating substantial retail markups and makes for a much simpler and trusted shopping experience. Categories of the goods and services the company provides to their customers include, but are not limited to, flooring, tile, decking, building materials, outdoor, kitchen and bath, moldering and accessories and doors. Founded in 1999, the company is company headquartered in Vancouver, British Columbia. BuildDirect is also credited with building the first supply chain for heavy goods.