21st Century Insurance, a part of the Farmers Insurance Group of Companies, has structured its customer service to cater to the evolving needs of modern policyholders. Their customer service framework is designed to assist multiple channels, ensuring that customers can reach out in a manner that suits them best. Here’s an overview of their customer service offerings.
To engage with 21st Century Insurance for any policy-related service, customers can utilize the dedicated customer service phone number, 1-800-241-1188. This line facilitates direct communication for policy inquiries and service requests.
Additionally, 1-888-244-6163 is set aside specifically for filing and managing claims, providing a streamlined process for customers needing assistance after an incident.
For those interested in auto insurance, the auto sales department can be reached at 1-800-807-9458, where prospective buyers can discuss coverage options, discounts, and the insurance rates that 21st Century Insurance offers.
21st Century Insurance acknowledges the digital era by offering email support for claims processing.
Customers are invited to send their claim inquiries to firstname.lastname@example.org. This email provides an alternative to phone calls, catering to customers who prefer digital correspondence. The convenience of email allows policyholders to communicate on their own schedule, ensuring that the insurance provider is accessible to everyone.
Recognizing the need for a physical correspondence option, 21st Century Insurance maintains PO Boxes for both payments and policy communication. This traditional method is essential for those without access to digital payment methods or prefer to handle financial transactions via regular mail.
Payments can be securely mailed to:
PO Box 7142
Pasadena, CA 91109-7142
For non-payment-related policy correspondence:
PO Box 15510
Wilmington, DE 19886-9252
The official website of 21st Century Insurance serves as a digital hub where customers can perform a myriad of tasks. The site offers the convenience of managing one’s policy, paying bills online—a handy feature for those who would rather not use a credit card over the phone—filing claims, and reviewing auto insurance quotes. This online service platform indicates the company’s commitment to accessibility and customer satisfaction, as it enables policyholders to access services around the clock from anywhere in the United States.
The insurance company has established another customer service number, 1-888-314-4328 for comprehensive customer support. This number reflects 21st Century Insurance’s commitment to providing exceptional service and support to their policyholders. It’s a direct line to customer service representatives who can assist with queries ranging from auto insurance coverage to homeowners insurance, demonstrating the company’s financial strength and dedication to customer satisfaction.
In today’s interconnected world, 21st Century Insurance maintains an active and responsive presence on various social media platforms, including Facebook, Twitter, and LinkedIn. This allows the company to stay engaged with customers, offer support, share valuable information on insurance coverage, and even provide insights into the industry. It’s a modern approach to ensuring customers feel heard and connected to their insurance company.
Here are all the customer service numbers for 21st Century Insurance:
You can also contact 21st Century Insurance through email at email@example.com.
21st Century offers auto, homeowners, and life insurance, as well as health insurance and coverage options for drivers in the United States.
The hours of operation for customer service can vary, but many 21st Century Insurance customer service lines are available 24/7 for emergency assistance and claims reporting. For non-urgent policy services or inquiries, they typically provide service during standard business hours.
Customers can contact 21st Century customer service via phone, email, social media, or regular mail. The customer service phone number is (888) 244-6163.
The 21st Century mobile app can be downloaded from Google Play or the App Store. It is available for Android and iOS devices.
The 21st Century mobile app allows customers to pay insurance bills, access policy information, file claims, access roadside assistance, and view their insurance ID card.
Yes, 21st Century offers discounts to customers, and its rates are competitive with other car insurance companies.
21st Century has a financial strength rating of “A” from JD Power.
To submit an auto claim online, customers can visit the 21st Century website or use the mobile app. Customers can also call the claims services phone number at 1-888-244-6163.
Yes, customers can have their vehicle repaired in the facility of their choosing.
Yes, 21st Century offers insurance for the 21st Century Insurance Classic Auto program, which is underwritten by Foremost.
21st is accredited by the Better Business Bureau and has a rating of A+.
21st Century is an insurance company that offers auto, homeowners, and life insurance, as well as health insurance and coverage options for drivers in the United States. The company has a customer service phone number available 24/7 for claims services and roadside assistance. Customers can also contact 21st Century through regular mail or social media. The company has a financial strength rating of “A” from JD Power and is accredited by the Better Business Bureau 21st Century offers discounts to customers, and its rates are competitive with other car insurance companies. The company has help point claim services and offers an accessibility statement for California residents 21st Century has won awards for its customer satisfaction and has been recognized by the National Association of Insurance Commissioners.
21st Century Insurance primarily provides auto insurance, offering a range of coverage options to accommodate various types of drivers in the United States. The company has a reputation for focusing on auto insurance products, including liability coverage, collision coverage, comprehensive coverage, personal injury protection (PIP), uninsured/underinsured motorist coverage, and medical payments coverage.
In addition to auto insurance, 21st Century has historically offered other types of insurance either directly or through partnerships with other insurers, including:
It is important to note that the availability of these insurance types can vary, and some of them might be offered in collaboration with other insurers within the Farmers Insurance Group of Companies. The availability of these insurance products can vary based on geographic location within the United States and other factors. It’s also possible that 21st Century partners with other companies to offer certain types of insurance, such as life and health insurance. For the most accurate and current information, it’s best to contact 21st Century Insurance directly or visit their official website.