Anthem Customer Service Number

If you have a health insurance policy with Anthem, the Anthem customer service number may come in handy if you have a problem with your policy or a question about your coverage. Anthem is one of the largest health insurance providers in the United States; they have tens of thousands of customers throughout the country. Health insurance is one of the most essential investments that many Americans make. It’s important to know that your insurer has multiple ways you can get assistance if you need any help. Fortunately, Anthem has plenty of different ways you can access their customer service channels. Below, we’ll take a more in-depth look at all the customer care options available to you with Anthem.

Anthem Customer Service Number

If you have queries related to their Medicare Advantage plan, member service plan, health plan, insurance basics, prescription drug details, prior authorization, health insurance coverage, supplemental insurance, urgent care, individual family plans, etc., you can reach out to their given contact information.

If you’re looking to speak to a live person at Anthem, the best choice is to call their phone number directly. They have a customer service number, as well as a technical support number that you can access. These numbers will allow you to ask questions about your policy, your billing, your prospective policy, specific coverage, eligible facilities and doctors, trouble with the Anthem site, and other common issues. Below are the two different customer service numbers you can call – keep in mind they may vary by state.

Anthem General Customer Service: 1-800-331-1476

Hours: 8:00 am – 5:00 pm (EST) 7 Days a Week

Anthem Technical Customer Support (Website, etc.): 1-866-755-2680

Hours: 8:00 am – 8:00 pm (EST) Monday – Friday

Anthem Email/Contact Form

If you would like to contact Anthem via email, you can access a contact form by logging into your account. You must have an Anthem policy to be able to access this feature – they provide you with a specific form for your plan. Head to https://www.anthem.com/contact-us/, select your state, and log into your account to access the form. You will find information on technical assistance, policy questions, upgrade questions, eligibility inquiries, clarification of current restrictions, and much more.

Anthem Mailing Address

If you prefer to use mailing services to contact your insurer, send letters directly to Anthem. They have a few different mailing addresses depending on the type of communication you’re trying to achieve. You can correspond with them via mail, as well as submit claims via mail. Below are the two mailing options that you have:

For Insurance Claims:

Anthem Blue Cross Blue Shield
P.O. Box 105187
Atlanta, GA 30348

For General Correspondence:

Anthem Blue Cross Blue Shield
P.O. Box 105557
Atlanta, GA 30348

Anthem Live Chat

Anthem has a live chat function on its website at this time. To contact customer care, please use the following link and tap on the chat option.

Visit: https://www.anthem.com/contact-us/ 

Anthem Customer Support Website

If you have an issue that needs to be resolved but you want to avoid contacting customer support, it’s often best to use a company’s customer support website. Fortunately, the Anthem website has a variety of different customer support sections that can help you remedy your problem without having to contact a live person. If you have any common questions – whether it be about claims, emergency care, laws, and more – you can head to their FAQ page at https://www.anthem.com/faqs/.

If you’re confused about the terminology in your policy, Anthem also has a glossary for term clarification. You can find it at https://www.anthem.com/glossary/. 

If you need forms for claiming or other Anthem-related issues, you can find their Forms Library at https://www.anthem.com/forms/. 

If you need help with medication and want to know if it’s covered, you can see their medication assistance at https://www11.anthem.com/pharmacyinformation/. 

Last, if you want to find a doctor that is covered by your plan, you can find the Anthem resources at https://www.anthem.com/find-doctor.

Anthem Social Media

Social media is quickly becoming the most common form of communication for people online. What used to require an email or a call can often be resolved by contacting a company directly on social media. Many consumers prefer to use social media because it holds companies publicly accountable for responding to their questions. Not only does Anthem provide information via its social media accounts, but it also allows you to ask questions. Below are the links to the various Anthem social media platforms:

• Anthem Facebook: https://www.facebook.com/AnthemBlueCrossBlueShield/ 
• Anthem X/ Twitter: https://www.twitter.com/anthembcbs
• Anthem LinkedIn: https://www.linkedin.com/company/anthembcbs   

About Anthem

Anthem is one of the largest health insurance providers in the United States – in fact, it is the largest insurance provider in the Blue Cross Blue Shield Network. The company began operations in 1944 – it was eventually the product of a merger between two smaller insurance companies. The name Anthem comes from a smaller 1980s firm that was ultimately compounded into a larger group of insurance companies. At present, Anthem reports over $90b in annual revenue – they employ over 50,000 people around the nation.

As mentioned previously, Anthem is a subsidiary of Blue Cross Blue Shield. It is traded on the New York Stock Exchange.

Anthem Headquarters Location Map