Asurion strives to enhance the lives of their customers by connecting them with the technologies which can help them live better, helping people build a healthy relationship with technology in a way that provides convenience and positive results; contacting Asurion through their customer service phone number, among other methods of contact, is made easy by the company.
They make significant investments in developing impressive insurance plans for technologies in the fields of warranty & support services for cell phones, consumer electronics, and home appliances all in the name of helping people. They have won Innovation Awards for apps developed to combine live support and instant notifications.
Asurion’s website has an effective but brief “Contact Us” page which is based around contacting the proper carrier or retailer for support. Alternatively, customers can send the information at hand regarding their inquiry and have a representative take it upon themselves to contact them, to prevent waiting on hold. There is also a Frequently Asked Questions page, in which customers can browse through answers given for common queries regarding filing claims on their device, what to do with old devices, replacement devices, canceling plans, the eligibility of certain devices, paying deductibles, and more. Another option is to browse these FAQs by topic, such as warranty, mobile insurance, careers, and Soluto service. The “Contact Us” page, though, provides the opportunity to contact a representative digitally, over the telephone, or by sending mail to their global headquarters. It also allows customers to file or track a claim using their online claims center.
Asurion Phone Numbers
Customers with Technical Support or general inquiries are encouraged to contact Asurion by calling 1-866-862-3397. Asurion’s customer service representatives can be reached from Monday – Friday, between 08:00 and 17:00 CST.
The “Contact Us” page features phone numbers for the following carriers and retailers: Aafes, AT & T, Babies “R” Us, Bell Mobility, Canopy, Coast Guard, Cricket, Costco, Direct TV, Freedom Mobile, Guitar Center, Koodo, Lowe’s, Marine Corps, Metro PCS, Nexcom, Office Depot, Sprint, T-Mobile, Target, Telus, The Home Depot, Toys “R” Us, Verizon, Veteran’s Canteen, Virgin Mobile, and Walmart.
To send an email to Asurion, use the following link: https://www.asurion.com/about/contact-us/
It will ask your reason for contacting, request your contact information, and leave space for a 4000 character comment.
Asurion Mailing Address
Asurion can be reached by sending a letter or piece of physical mail if that is your preferred method of contacting the company for a customer service inquiry.
Asurion Global Headquarters
648 Grassmere Park
Nashville, TN 37211
Asurion Customer Service Website
Asurion’s customer service resources can be found by following these links: https://www.asurion.com/about/contact-us/ and https://www.asurion.com/faqs/. Between these two pages, many customer service inquiries can be handled and appropriately dealt with.
The most frequently asked questions by customers are about filing claims on protected devices, the duration of time in which it is acceptable to film a claim, what to do with old and damaged devices, eligibility of devices, paying deductibles, and other such claims. Rather than browsing through the most popular FAQs, you can also browse FAQs by more specific topics to find the solutions you require.
Asurion Social Media Accounts
Asurion offers claims support through Facebook and Twitter from Monday to Friday, 08:00 to 17:00 CST. Other than that form of direct support, their presence can be detected on most social media outlets, updating customers as to the company’s operations.
For Pinterest, visit https://www.pinterest.com/Asurion
For Youtube, https://www.youtube.com/channel/UC6S03LGG5EmTtHCPLpoVCag
Asurion provides insurance for a variety of products distributed by many of America’s major retailers and suppliers. Their insurance policies often relate to fields like smartphones, tablets, computers, consumer electronics, satellite receivers, jewelry, and various appliances in miscellaneous fields of specification. Since the company was founded in 1994, they have gradually expanded to the point of becoming a worldwide company. Their headquarters are based out of Nashville, Tennessee.