Did you lose your phone, and need the Asurion AT&T customer service number? Maybe you dropped your phone in the toilet . . . again. Or your daughter left her phone on the deck of the pool, and it got wet. Or maybe you know your family is full of klutzes, and you need to sign up for phone protection insurance ASAP. Be assured that this article is chock full of contact information for Asurion AT&T.
Asurion Customer Service Number
The customer service number depends on which service your phone runs through. For AT&T customers, call 888-562-8662. If AT&T is not your cell phone carrier, check this webpage to find the correct contact number for you. https://www.asurion.com/about/contact-us/
Asurion Email/Contact Form
There is no specific email address for Asurian. Instead, customers are asked to fill out a contact form with their pertinent information. A customer service rep will get back to you ASAP.
Help topics for the contact form include:
Mobile claim inquiry
Retail claim inquiry
Human Resources (career, employment, benefits, payroll)
Feedback for our CEO.
Do you think those messages go directly to the CEO? Impressive!
Asurion Mailing Address
Asurion’s global headquarters is in Nashville. Address correspondence to:
648 Grassmere Park
Nashville, TN 37211
Asurion Live Chat
Asurion does not offer a live chat option on their website.
Asurion Support Website
Check out this page: https://www.asurion.com/about/contact-us/.
This page has the essential information you would need to file a claim for your broken or lost phone. Customers click on the link titled: “File or Track a Claim,” and then they choose their carrier.
At the bottom of this same page, customers can find answers to FAQs. Spend some time reading questions and answers before sending your own inquiry. You can find out if there is a waiting period before you can make a claim. Customers can ask how to cancel their plans. You can also find out about your replacement device.
Besides learning about their cell phone insurance policies, there are also questions about Soluto Service, the fine print in the warranties, and careers with Asurion.
This page also contains the links to the Asurion social media accounts. Speaking of social media . .
Asurion Social Media Accounts
Use Facebook and Twitter to send messages to Asurion’s customer service department. Messages sent over social media are answered Monday through Friday, 8 a.m. to 5 p.m. CST.
Asurion’s Facebook: https://www.facebook.com/Asurion/
Have a question? Send a message via Facebook! This service is available during regular business hours.
Asurion’s Twitter: https://twitter.com/AsurionCares
Tweet or message Asurion’s customer care reps. Be careful! Do not Tweet any of your personal account information. Send a private message instead. Don’t expect an answer on Saturday or Sunday.
Asurion’s LinkedIn: https://www.linkedin.com/company/asurion/
Find out about careers at Asurion.
Asurion’s Google+: https://plus.google.com/+asurion
Learn tech tips and tricks from Asurion’s Google+ page.
Asurion began in 1994 with a small group of investors and an idea. This group first started by acquiring other companies like Road Rescue, Inc. They then bought the Merrimac Group. After these acquisitions, they merged with another American warranty company. They combined again with National Electronics Warranty. In 2010, they started their first iPhone insurance program. In 2014, Asurion’s brand name was born.
Their service has spread from North America to South American. It is also in Australia, Europe, and Asia. Their motto? “Where there’s technology, there’s us.”
Asurion’s service is highly rated. Google and Amazon customer reviewers have given the protection service 4.7 and 4.6 (out of 5) stars.
Customers purchasing Asurion’s service will receive protection from a cracked screen or water damage. It not only covers accidents, but it also protects customers from theft and loss. Asurion customers will receive next-day phone replacement.
Coverage is not limited to iPhones. Protect your Samsung Galaxy as well.
Asurion also offers Soluto Support. This service gives you one phone number to call for unlimited, all-inclusive tech support. Have the pros help you with your phone set-up. Get more out of your technology by learning tricks and tips from your Soluto representative.