|Address||300 East Randolph Street, Chicago, Illinois 60601-5099|
|Calling Hours||24/7 365|
If you are insured by BCBSIL, you know how important it is to have the BCBSIL customer service number ready in case of an emergency. BCBSIL is part of the Blue Cross Blue Shield health insurance network – they’re one of the most highly rated health insurance providers in the nation. While BCBSIL is best known for their health insurance plans, they’re also well-known for their great customer service team. They have a variety of different avenues that you can use to get in contact with their customer care teams. Below we will explore all your customer care options as a BCBSIL customer.
BCBSIL Customer Service Number
As with most insurance companies, it’s often best to speak to BCBSIL via the internet if you need help with an issue that you’re having. Health insurance is an extremely serious part of your life, so you can’t ignore an issue if it arises. Speaking with a live person via the phone is often the most effective way to resolve any issue. BCBSIL customers use this customer service number to ask about their policies, payments, billing errors, eligible procedures, claims, deadlines, terms, and more. It should be the first contact point you try if you have a serious issue.
The BCBSIL customer service number is 800-654-7385. You can call it any time of day.
BCBSIL Email/Contact Form
BCBSIL does not have a public email or contact form for their customer service team. Instead, you need to log into your account and access the secure message server in your homepage portal. To find this secure message server, head to https://members.hcsc.net/wps/portal/bam. Here you can ask questions about insurance policies, terms, coverage, approved providers, claims, policy features, and anything else related to BCBSIL’s services.
BCBSIL Mailing Address
If you would like to send mail to BCBSIL, you can still send letters to their primary headquarters. While most people prefer to use the other contact points mentioned on this page, BCBSIL’s mailing address remains the best way to get in contact if you want to put things in writing. Their full mailing address is below:
Blue Cross and Blue Shield of Illinois
300 East Randolph Street
Chicago, Illinois 60601-5099
The United States of America
BCBSIL Live Chat
BCBSIL doesn’t offer live chat for their customers. Fortunately, their phone lines are always open – you don’t have to worry about not being able to contact their customer care team.
BCBSIL Customer Support Website
If you think there is a simple solution to the problem you’re facing, the BCBSIL customer support website is probably the first place to look. This customer support site provides common questions and solutions to help you quickly fix minor issues you might be having with their services. For example, customers can find answers about privacy, benefits, coverage start dates, health plans, prescriptions terms, applications lengths, and much more.
If you head to https://www.bcbsil.com/contact-us/faq, you’ll find there are questions and answers that cover almost any topic imaginable. Questions are also divided into a variety of different sections – make sure to scroll down to see all the subsections on the page.
BCBSIL Social Media Accounts
If you would prefer to contact BCBSIL using social media – you have the option to send them a message on one of their primary social media accounts. While you might not associate the insurance industry with social media, many insurance companies understand the importance of interacting with clients using new technology. Feel free to send a direct message to one of the accounts listed on this page. You can also find useful information through accessing these accounts. The links to BCBSIL’s social media pages are below:
BCBSIL is part of the Blue Cross Blue Shield insurance network – one of the largest insurance networks in the United States. The BCBSIL is the Illinois division of this network. BCBSIL work with individuals, healthcare providers, and employers to provide top-notch health insurance to their clients. They’re considered one of the premier health insurance providers in the country – they also happen to be one of the most expensive providers in the country.
The Blue Cross Blue Shield organization is made up of 36 different networks. The primary headquarters for Blue Cross Blue Shield is in Illinois – the same locations as BCBSIL.