BCBSNC Customer Service Number

Reliable customer service is crucial when you need assistance with your BCBSNC health plan, whether it’s a question about your coverage or you need to make a claim. BCBSNC, also known as Blue Cross Blue Shield of North Carolina, offers comprehensive support through various channels.

BCBSNC Customer Service Number

For prompt support, contact the BCBSNC customer service representative by dialing 1-888-206-4697. Available 24/7, this number connects you to a representative who can address billing inquiries, claim updates, policy details, and more.

BCBSNC Email/Contact Form

If making a phone call isn’t convenient, utilize the BCBSNC contact form at Blue Cross NC Contact Us. This method is ideal for updating personal details, discussing payment options, or checking eligibility for procedures and providers.

BCBSNC Mailing Address

Believe it or not, plenty of people still send BCBSNC traditional mail. If you prefer to correspond this way, you can send letters to their primary office in North Carolina. It goes without saying, but you must remember that this is the slowest way to get in touch with BCBSNC. For those who prefer traditional mail, send your inquiries to:

Blue Cross and Blue Shield of North Carolina
P.O. Box 2291
Durham, NC 27702

Remember, postal mail will have a longer response time.

Understanding Your Health Insurance

Navigate to Understanding Health Insurance for a comprehensive guide to health insurance. This resource breaks down complex insurance topics, helping you make informed decisions about your healthcare.

Insurance can be extremely complicated, especially if you’ve never purchased a health insurance policy. You can find information on terms, loan timeframes, costs, exceptions, eligible procedures, claiming, exclusions, and much more. This page is definitely worth checking out if you want to understand insurance better!

BCBSNC Social Media

Believe it or not, BCBSNC is very active on social media. The health insurance company is very aware of how reliant modern consumers are on their social media accounts. BCBSNC uses social media to interact with current clients, advertise their plans, and speak with people who are having issues with services or products. Engage with BCBSNC on social media for updates and assistance and to join a community of health-conscious individuals. Connect through these platforms:

• Facebook
• Twitter
• LinkedIn
• YouTube

Who Needs to Contact BCBSNC?

Individuals insured by BCBSNC (Blue Cross Blue Shield of North Carolina), including those with Medicare supplements, Student Blue, and other Blue Cross NC plans, need to contact the company. This also applies to healthcare providers in North Carolina and South Carolina who work with BCBSNC and anyone who wants to learn about their different health insurance coverage options and benefits.

Why Would Someone Need to Contact Them?

Contacting BCBSNC is essential for inquiries about health insurance plans, Medicare supplements, claims processing, understanding benefits, eligibility, coverage options, and issues related to Member ID cards. It’s also crucial for addressing billing questions, using the Blue Connect portal, and resolving issues with healthcare providers and physicians.

When Should a Customer Contact Them (Operating Hours for the Different Cs Channels)?

The customer service phone line is available 24/7 for urgent inquiries. For email or contact form communications, responses are typically provided during regular business hours. Mailed inquiries will have a longer response time.

What Kind of Problems Can the Customer Service Options Help With?

BCBSNC’s customer service can assist with various issues, including understanding plan benefits, filing and checking the status of claims, resolving issues with Medicare plans, using health care services, updating personal information linked to Member ID cards, and addressing payment methods like credit or debit cards.

What Would Be Helpful to Know?

BCBSNC provides a comprehensive guide to understanding health insurance on their website at https://www.bluecrossnc.com/understanding-health-insurance, which can be highly informative for those new to health insurance or those seeking clarity on specific terms and conditions. Their active social media presence also offers an alternative communication channel, as well as updates on health insurance topics and BCBSNC services. BCBSNC, as a part of the Blue Cross Blue Shield Association, is committed to offering quality healthcare services and insurance coverage tailored to individual and group needs.

About BlueCross BlueShield NC

As a trusted healthcare provider, BCBSNC delivers quality insurance plans to individuals and large employers across North Carolina. As an independent company within the Blue Cross Blue Shield Association, BCBSNC is committed to offering a range of health plans, including Medicare supplements and options through the Health Insurance Marketplace, adhering to the Affordable Care Act.

For more details about member services, Medicare plans, prior authorization, or to request a new ID card, BCBSNC’s customer service is ready to assist. Whether you’re part of the State Health Plan, Healthy Blue, or seeking a Medicare Advantage Plan, your care and coverage are our priority.

BCBSNC Headquarters Location Map