|Address||P.O. Box 2291, Durham, NC 27702|
|Calling Hours||24/7 365|
The BCBSNC customer service number is perfect for BCBSNC insurance policyholders who need assistance with a problem or question. BCBSNC is the North Carolina division of Blue Cross Blue Shield – a national health insurance company in the United States. It’s very important that you have access to your health insurance provider at all times – you don’t want to be left out to dry if you have a health emergency. As with many health insurance companies, BCBSNC has several channels you can use to get in contact with customer support. You won’t have to worry about not having access to their customer care team in the case of an emergency. Below we check out all your available customer care contact points at BCBSNC.
BCBSNC Customer Service Number
If you need help quickly, or you need to make a claim, there’s no better way to get it than to call the BCBSNC customer service number. This will put you straight on the phone with a live person that can help you solve any issue that you might be having. This phone line is most commonly used to make claims or ask about the status of current claims. But you can also use the customer service number to ask about billing, eligible providers, procedures, loan terms, policy details, coverage network, and more.
The BCBSNC customer service number is 1-888-206-4697. You can call it any time of day.
BCBSNC Email/Contact Form
If you don’t have time to call, you can always send BCBSNC an email if you need help. They don’t have a direct email address, but they do have an online contact form that you can find at https://www.bluecrossnc.com/contact-us/contact-us-email.
Customers use this form to update details, change payment plans, ask about billing, ask about claims, check procedure eligibility, check provider eligibility, and more.
BCBSNC Mailing Address
Believe it or not, plenty of people still send BCBSNC traditional mail. If you prefer to correspond this way, you can send letters to their primary office in North Carolina. It goes without saying, but you must remember that this is the slowest way to get in touch with BCBSNC. Their full mailing address is below:
Blue Cross and Blue Shield of North Carolina
P.O. Box 2291
Durham, NC 27702
The United States of America
BCBSNC Live Chat
Unlike many other modern companies, BCBSNC does not currently offer a live chat service to their customers. Please use the contact form if you would like to speak with BCBSNC via your web browser.
BCBSNC Customer Support Website
BCBSNC doesn’t have a traditional customer support site like many other insurance companies. Instead, they have a site dedicated to helping their clients better understand health insurance. If you head to https://www.bluecrossnc.com/understanding-health-insurance, you will find all the information you will ever need to fully understand health insurance and how it works.
Insurance can be an extremely complicated subject, especially if you’ve never purchased a health insurance policy before. You can find information on terms, loan timeframes, costs, exceptions, eligible procedures, claiming, exclusions, and much, much more. This page is definitely worth checking out if you want to better understand insurance!
BCBSNC Social Media Accounts
Believe it or not, BCBSNC is very active on social media. The health insurance company is very aware of how reliant modern consumers are on their social media accounts. BCBSNC uses social media to interact with current clients, advertise their plans, and speak with people who are having issues with services or products. You can send a direct message to most of their social media accounts. Below are links to their primary social media platforms:
BCBSNC stands for Blue Cross Blue Shield of North Carolina. It is the North Carolina division of Blue Cross Blue Shield – one of the largest health insurance providers in the United States. Blue Cross Blue Shield is now known as one of the top providers in the world – they’re considered a luxury insurance brand by many. They currently operate as over 30 separate networks through the United States. They provide insurance directly to individuals, as well as to employees of companies who use their network.
Blue Cross Blue Shield’s headquarters are in Chicago, Illinois. But BCBSNC also has their head office in North Carolina.