Blue Cross Blue Shield Customer Service Number

Blue Cross Blue Shield consists of over 36 health and travel insurance companies offering dedicated customer service numbers. This includes Blue Cross (Canada), GeoBlue (USA), and Bupa (Australia and the UK). 

Healthcare can be tricky, so being able to contact the different Blue Cross Blue Shield customer service teams is a must for questions about claims, provider services, Medicare member services, requesting prior authorization for a procedure, eligibility, technical support, and more.

If you’re a prospective customer who wants to sign up for insurance or an existing Blue Cross Blue Shield customer with questions about your health plan, there are several ways to reach customer service.

Blue Cross Blue Shield Customer Service Number

As mentioned before, the Blue Cross Blue Shield Association comprises a network of independent licensee insurance companies in all 50 states, Washington D.C., and Puerto Rico. Each company under the Blue Cross Blue Shield Association umbrella has its own contact information for its customer service team.

You’ll find your specific Blue Cross Blue Shield provider’s customer service number on the back of your insurance member ID card. If you don’t have your ID card, you can search for your provider on the Blue Cross Blue Shield Login page, where you can enter the zip code for your employer or your address.

Blue Cross Blue Shield Login page: https://www.bcbs.com/login

Blue Cross Blue Shield Prospective Customer Phone Number 

The phone number on the Blue Cross Blue Shield Association’s website is for prospective customers to call to sign up for insurance coverage.

Blue Cross Blue Shield New Coverage Phone Number: 888-630-2583

GeoBlue Customer Service Numbers

If you are a GeoBlue member and wish to file a claim or schedule a medical appointment, call customer service at 

GeoBlue US Customer Service Number: 855-481-6647
24-Hour Emergency Assistance: 800-257-4823

GeoBlue International Customer Service Number: +1-610-254-5850
24-Hour Emergency Assistance: +1-610-254-8771

Blue Cross Canada Customer Service Numbers

If you live in Canada and need to contact Blue Cross customer service, call the number for your region.

• Alberta: 1-800-661-6995
• British Columbia: 604-419-2000 or 1-877-722-2583, First Nations Health Clients 1-855-550-5454
• Manitoba: 204-775-0151
• Nunavut: 204-775-0151
• New Brunswick: 1-800-667-4511
• Newfoundland, Labrador: 1-800-667-4511
• Northwest Territories: 780-498-8000
• Nova Scotia: 1-800-667-4511
• Ontario: 416-640-3444 or 1-866-732-2583
• Prince Edward Island: 1-800-667-4511
• Quebec: 1-888-822-5383
• Saskatchewan: 306-244-1192 or 306-525-5025 or 1-800-667-6853
• Yukon: 604-419-2000 or 1-877-722-2583, First Nations Health Clients 1-855-550-5454

Bupa Global Customer Service Numbers

Those living in Australia or the UK should know that Bupa Global health insurance is a part of the Blue Cross Blue Shield International network. The numbers to call are shown below.

Bupa, Australia Customer Service Number:

• To sign up for Bupa, call 61-3-9487-6197.
• If you are an existing customer, call 44-(0)1273-323-563.

Bupa, UK Customer Service Number:

• To sign up for Bupa, call 44-(0)1273-987-805
• For customer service, call 44-(0)1273-323-563

Blue Cross Blue Shield Email Address/Contact Form

The Blue Cross Blue Shield Association doesn’t offer a customer service contact form or email address on the website since each individual company has a separate customer care team for their members.

GeoBlue Email Address/Contact Form

GeoBlue members can reach customer service via the email address or the contact form.

GeoBlue Customer Service Email: customerservice@geo-blue.com 

GeoBlue Contact Form: https://www.geo-blue.com/contact.cfm

Bupa Email Address

Bupa members can reach customer service at the following email address.

Bupa Email Address: info@bupa-intl.com 

Blue Cross Blue Shield Mailing Address

If you need to contact Blue Cross Blue Shield by US mail, there are two addresses to which you can send correspondence.

Blue Cross Blue Shield Corporate Headquarters Address:
Blue Cross Blue Shield
225 North Michigan Avenue
Chicago, IL 60601

Blue Cross Blue Shield Washington, DC Address:
Blue Cross Blue Shield
1310 G Street, NW
Washington, DC 20005

GeoBlue Mailing Addresses

If you need to send mail to GeoBlue’s US address, you can write to:

GeoBlue
933 First Avenue
King of Prussia, Pennsylvania 19406

Blue Cross Canada Mailing Addresses

The mailing addresses for the Blue Cross Canada branches are:

Alberta, Northwest Territories:
Blue Cross
10009 108th Street
Edmonton, AB
T5J 3C5

British Columbia/Yukon:
Blue Cross
P.O. Box 7000
Vancouver, BC
V6B 4E1

New Brunswick, Newfoundland, Labrador, Nova Scotia, and Prince Edward Island:
Blue Cross
Blue Cross Centre
644 Main Street
PO Box 220
Moncton, NB
E1C 8L3

Nunavut:
Blue Cross
599 Empress Street
Main Winnipeg, MB
R3G 3P3

Ontario:
Blue Cross
185 The West Mall
Suite 620
Etobicoke, ON
M9C 5P1

Quebec:
Blue Cross
B-9 – 550 Sherbrooke Street W
Montréal, QC
H3A 3S3

Saskatchewan:
Blue Cross
516 2nd Avenue N
PO Box 4030
Saskatoon, SK
S7K 3T2

Bupa Australia Mailing Address

The mailing address for Bupa Australia is:
Bupa GPO
Box 9809
Brisbane, QLD 4001 Australia

Blue Cross Blue Shield Customer Support Website

The Blue Cross Blue Shield Association provides online resources for members to browse to find answers to questions or get information about services they need. You’ll find health reports, articles, videos, FAQs, Medicare information, and a glossary to help you understand different healthcare terms.

You should also visit the website of your local Blue Cross Blue Shield company to access their resources.

Blue Cross Blue Shield Customer Support Page: https://www.bcbs.com/learn

Blue Cross Blue Shield Social Media Accounts

The Blue Cross Blue Shield Association has an active social media presence for engaging with customers. The company uses major social media platforms for announcements about enrollment periods, company news, awareness about specific health issues, trends in healthcare, tips for healthy lifestyles, and more.

To keep up with the latest from the Blue Cross Blue Shield Association, follow their different social media accounts.

Facebook:  https://www.facebook.com/BCBSAssociation/

Instagram: https://www.instagram.com/bcbsassociation/

Twitter:  https://twitter.com/BCBSAssociation

YouTube:  https://www.youtube.com/user/bluecrossblueshield

About Blue Cross Blue Shield

The Blue Cross Blue Shield Association (BCBSA) is a joint corporation that was formed in 1982 when the Blue Cross Association (BCA) and the Blue Shield Association (BSA) merged. Blue Cross was initially founded in 1929 by Justin Ford Kimball. It initially offered a range of health insurance plans, including hospital coverage plans for teachers. Blue Shield was first founded in 1939 in California. This insurance system was devised by lumber and mining camp employers as a way to provide medical insurance to workers. 

Today, the Blue Cross Blue Shield Association is an extensive global network of health insurance organizations around the world. The company provides health insurance to over 100 million people in the USA.

Blue Cross Blue Shield Headquarters Location Map