Caresource Customer Service Number

The Caresource customer service phone number provides a simple way for members to get the answers they are looking for. Insurance can be tricky business, and having questions come up goes without saying. That makes it reassuring to know that Caresource provides a number of different ways for members to get the assistance they need. Whether it’s a question about a state-sponsored plan, an inquiry to the nurse advice line, or just checking to see the status of a claim, you have a number of different options at your disposal. We’re going to walk through all of them in this article, and you’ll be able to pick the one that suits you best.

Caresource Customer Service Number

When questions come up about insurance, it’s always reassuring to know that help is just a phone call away. That’s certainly the case when it comes to dealing with Caresource, but please be advised that contacts for customer service will vary. It depends on which state you have coverage in, as well as what kind of coverage you have. We’ve taken the time to list out the various phone numbers for your convenience.

Caresource Medicare Advantage

Ohio Member Services: 1-844-607-2827

Kentucky Member Services: 1-800-833-3239

Indiana Member Services: 1-800-418-0172

Medicaid

Ohio Member Services: 1-800-488-0134

Kentucky Member Services: 1-855-852-7005

Indiana Member Services: 1-844-607-2829

Georgia Member Services: 1-855-202-0729

Caresource Mycare Ohio

Member Services: 1-855-475-3163

General customer service hours are between 8 AM and 5 PM, Monday through Friday.

Closed on major holidays.

Caresource Email Address/Contact Form

Since Caresource has a presence in multiple states, it can be a little confusing when it comes time to get in touch with someone at the company. If you’re having an issue with your coverage, your best option is to contact the Caresource office in your state. You can find contact info for each state here.

https://www.caresource.com/about-us/corporate-information/general-information-2/

In addition, Caresource does provide a general online inquiry form that customers can fill out. Responses are generally received within one business day.

https://secureforms.caresource.com/en/MemberInquiry/oh

Caresource Mailing Address

If you need to reach Caresource via the mail for specific feedback, you can use the main corporate address below. Please be advised that Caresource has offices in different states, and that the mailing address for items of importance will vary. You can visit the link below for Caresource office locations.

https://www.caresource.com/about-us/corporate-information/general-information-2/

Caresource
P.O. Box 8738
Dayton OH 45401-8738

Caresource Live Chat Support

While Caresource doesn’t offer a live chat option for customers, the company does offer up a convenient online form for inquiries. Users can fill in their info and click submit, and they can generally expect to receive a response within one business day. The form can be accessed here.

https://secureforms.caresource.com/en/MemberInquiry/oh

Caresource Customer Support Website

Since Caresource serves members and providers in multiple states, you can be certain the company has its hands full on the customer service front. Thankfully, that doesn’t deter them from providing a number of ways for folks to get in touch. You can find general contact information for the individual offices here:

https://www.caresource.com/about-us/corporate-information/general-information-2/

There’s also a secure online inquiry form that you can use to get in touch as needed. Please note that online inquiries are generally responded to within one business day, so there may be a lag in response if you send your inquiry in on a Friday.

https://secureforms.caresource.com/en/MemberInquiry/oh

Caresource Social Media Accounts

Caresource maintains a presence on the major social media platforms. You can connect with company at the links listed below.

Caresource Facebook: https://www.facebook.com/CareSource/

Caresource Twitter: https://twitter.com/caresource

Caresource Instagram: https://www.instagram.com/caresource/

Caresource Pinterest: https://www.pinterest.com/caresource/

About Caresource

CareSource is a non-profit managed health care company that’s based in Dayton, Ohio. In addition to providing assistance with Medicare, Medicaid, and the healthcare marketplace to residents in its home state, Caresource also serves residents in the states of Indiana, Kentucky, Georgia, and West Virginia.

Caresource Headquarters Location Map