Carshield Customer Service Number

For those who recently got into a car accident and need automobile repairs, CarShield provides flexible payment plans and warranties for automobile repairs, covering mechanical failures, electrical systems, suspension, and more. For customers experiencing problems making payments to their payment plan, wishing to transfer their contract, or want to qualify for coverage, CarShield provides numerous ways for customers to get in contact with their service team, including: 

CarShield Customer Service Number

CarShield has multiple customer service numbers that can be called for specific questions or concerns regarding their warranty plans, coverage, quote requests, and more. Their primary customer service number can be used for problems ranging from account management to transferring contracts. 

CarShield Customer Service Number: 800-587-4162

Hours of Operation:
M-F 7:00AM – 6:00PM (CST)
SAT 8:00AM – 3:00PM (CST)

For roadside assistance for those involved in accidents or car breakdowns, CarShield provides a 24/7 customer service number for those concerns. 

CarShield Customer Service Roadside Assistance: 866-222-7869

Hours of Operation:
Open 24 Hours – 365 Days / Year

Customers wishing to seek out service claims through their associated company, American Auto Shield, can call the customer service number below to file a claim. 

CarShield Customer Service Claims Through American Auto Shield: 800-531-1925

Hours of Operation:
M-F 7:00AM – 6:00PM (CST)
SAT 8:00AM – 3:00PM (CST)

For processing payments and submitting payments to their warranty plans, customers can call their payment’s customer service number for more information. 

CarShield Customer Service Payment Processing Number: 800-587-4603

Hours of Operation:
M-F 7:00AM – 8:00PM (CST)
SAT 8:00AM – 3:00PM (CST)

To inquire about their warranty plans, submit information about your vehicle, and begin the application process for their plans, customers can contact their sales customer service number listed below. 

CarShield Customer Service Sales Number: 800-424-8321

Hours of Operation:
M-F 7:00AM – 10:00PM (CST)
SAT 8:00AM – 8:00PM (CST)
SUN 8:00AM – 5:00PM (CST)

CarShield Customer Service Mailing Address

Customers wishing to submit payments, file claims, change their warranty plan, or speak with a customer service representative, CarShield, can be contacted through the mailing address listed below. 

CarShield Customer Service Mailing Address: American Auto Shield, 1597 Cole Blvd #200, Lakewood, CO 80401

CarShield Customer Service Help Center

CarShield’s Vehicle Protection 101 center provides customers with a comprehensive list of questions and answers to common issues and concerns with their services. Through their list of topics, customers can learn more about the various aspects of their service, including: 

Customer Service Questions: Their customer service section focuses on answering questions relevant to basic questions about their plans, warranty coverage, using policies, and repair facilities.
Billing Questions: CarShield’s billing section provides answers to questions about payments, including payments online, automatic monthly payments, changing due dates, and other financial concerns.
Claims Questions: Their claims section provides relevant information about filing claims, paying for rentals, checking the status of claims, and how deductibles work.
General Questions: CarShield’s general questions section provides answers to topics regarding service contracts, extended warranties, auto insurance policies, and requesting quotes online.
Coverage Questions: Their coverage section focuses on all aspects of coverage under CarShield, including transferring coverage to different vehicles, what coverage entails, and the acceptance of pre-owned vehicles.
Vehicle Questions: For vehicles, CarShield attempts to answer questions regarding vehicle identification numbers, current odometers, and how that impacts coverage.
Vehicle Modification Questions: Their vehicle modifications section focuses on addressing topics such as vehicles with special titles, vehicles for commercial purposes, and making adjustments to your vehicle. 

CarShield Customer Service Help Center: https://carshield.com/education-center/vehicle-protection-101/

CarShield Customer Service Contact Us Form

For sending comments, suggestions, complaints, or questions, CarShield provides their customers with a contact form that can be used to contact their customer service team. 

CarShield Customer Service Contact Us Form: https://carshield.com/help-support/contact-us/

CarShield Customer Service Mobile App

For keeping track of coverage payments, filing claims, managing account information, and other relevant services, customers can also download CarShield’s mobile app for both IOS and Android devices. 

Google Play: https://play.google.com/store/apps/details?id=com.carshield_mobile.app&hl
Apple Apps: https://apps.apple.com/us/app/carshield-mobile/id1223471816

CarShield Customer Service Social Media

Customers wishing to engage further with CarShield can do so through their social media. Their social media platforms allow customers to keep track of the latest updates with their services and can also be used to contact CarShield through their messaging features. 

Facebook: https://www.facebook.com/carshieldusa/
Twitter: https://twitter.com/carshieldusa
Instagram: https://www.instagram.com/CarShieldUsa/
LinkedIn: https://www.linkedin.com/company/carshield
YouTube: https://www.youtube.com/channel/UCj_zlCEXStYHykMV6WfUZ5Q
Vimeo: https://vimeo.com/carshield

About CarShield

CarShield is a privately held company specializing in vehicle service contracts for customers across the United States. Since 2005, the company has provided vehicle coverage for both new and used vehicles and has been serving customers for over 15 years, offering coverage for over 1 million vehicles. 

Customer Service Number: 800-587-4162
Address: American Auto Shield, 1597 Cole Blvd #200, Lakewood, CO 80401
Website: https://carshield.com/
Contact Points: Phone, website, social media
Services Supported: auto coverage, vehicle service contracts

CarShield Headquarters Location Map